Riverside Ford Of Tulsa

Will never go back to Bob Hurley I thought that my experience at Bob Hurley was excellent until a few days later my new car started having transmission/clutch problems. I was told to I thought that my experience at Bob Hurley was excellent until a few days later my new car started having transmission/clutch problems. I was told to take it to get serviced and once I did I was turned away because I needed to make an appointment for the following week. I was able to take in the next day once again I had to leave work and teceived a loaner. Picked up my car the following week and once again a few days later the same problems began. I was sold a vehicle that had an open recall and was told there was not one. The car was a cpo and he 21000 miles. Make sure they hand you the Carfax not just tell you that it’s clean. More

Worst service after the sale EVER! Worst after sales service I have ever experienced ! After taking months to get a simple issue resolved. I was left with a stained seat. They came and Worst after sales service I have ever experienced ! After taking months to get a simple issue resolved. I was left with a stained seat. They came and got the car and "detailed" it. The stain was exactly the same when I got the car back. Manager told me "we tried" I was able to scrub the stain out. Since thier tint dept put it there, I feel like they should have cleaned it! More

Dealership Rating I was writing a review earlier and I think I hit would not recommend button by mistake. I would highly recommended this dealership. We didn’t find wha I was writing a review earlier and I think I hit would not recommend button by mistake. I would highly recommended this dealership. We didn’t find what we wanted but it was happy with the courtesy and politeness of the staff (Austin Greer). We were not left sitting for hours while waiting to get approved like at some other dealerships. Great Overall auto shopping experience. Looking forward to do future business with them! I give them a five star all the way! More

Great group of people to work with I have purchased 5 vehicles from Bob Hurley, the latest being my wife's Mustang. Derek and his sales team work to get you the exact car you want in th I have purchased 5 vehicles from Bob Hurley, the latest being my wife's Mustang. Derek and his sales team work to get you the exact car you want in the price range you can afford. I will only buy from Bob Hurley and tell everyone I know to go to them because I know they treat people like family. I've had only minor issues with the vehicles I have purchased and they were taken care of promptly and correctly. Top notch dealership made of top notch individuals. More

The perfect solution to an unexpected problem As my family and I began our year-long adventure on the road pulling a 5th wheel with our 2006 Ford F250 6.0L the truck went into "limp mode" as we ar As my family and I began our year-long adventure on the road pulling a 5th wheel with our 2006 Ford F250 6.0L the truck went into "limp mode" as we arrived at our first stop in Tulsa, OK (from DFW, TX) late on a Friday night. The next morning we called Bob Hurley Ford as they were right next door to the RV park we were at for a day. We had to leave for Wichita that afternoon and Colorado Springs by Sunday night. We didn't want to make the drive with the truck acting up. The receptionist at Bob Hurley Ford answered the phone and informed me the Service Department was closed and wouldn't be open again until Monday morning. I asked if she knew any diesel repair shops open on the weekend and she said Parts might be able to help. They sure did! Chris Messik answered the phone and said he didn't know of anywhere, but that he had a diesel tech who just happened to be in that day that he could ask. Instead, the diesel tech, Mike Sweeten, just drove over to the RV park to check out my situation. We ended up spending the next 5 hours diagnosing the truck, driving the truck, and figuring out that we likely had a problem with turbo (P0299 under boost and an over boost code). Sweeten and Messik found a replacement turbo for my truck at their warehouse. Sweeten and I picked it up and he bought me lunch. Seriously, the dude bought me lunch! We went to the shop and dropped the new turbo in. Of course, that was AFTER Sweeten checked everything from fuel pressure, to mass air, to egr valve, to fluid, and air leaks. He even inspected the previous work I had done to make sure they did the repair right. He even pulled the old turbo apart to take a look at it before I insisted we put the new one in for my peace of mind. I got a diesel 201 course while Sweeten fixed the truck. After wrapping up my repair Sweeten insisted he couldn't just replace the turbo and then send me on my way. So we drove back to the RV park, hitched up the 5th wheel, and tried to see if we could get the boost codes again (or limp mode). We couldn't! I was ecstatic. Did I mention Sweeten bought me lunch! All this on his day off. I ended up in Colorado Springs via Wichita with no further problems with the turbo or limp mode. It was the most perfect solution to an unexpected problem. I felt like I had my own personal mechanic and parts guy! Sweeten gave me his phone number and said call anytime. I tested that two days later and he picked up on the second ring and entertained my inane babbling and questions. Mike Sweeten is the most competent and generous person I've met in a long time. I don't live in Tulsa, but if I did I'd get my truck serviced at Bob Hurley Ford exclusively! I may just drive back by when I need another truck. Mike and Chris - I can't thank you enough! You guys went above and beyond and I made it both to Wichita and Colorado Springs as originally planned and not far off my original schedule. Unbelievable! More

Amazing experience I would like to thank Mark Davis for a job well done! He was great! Very professional and a overall great guy! I highly recommend this dealership if I would like to thank Mark Davis for a job well done! He was great! Very professional and a overall great guy! I highly recommend this dealership if you’re looking for a new or used vehicle! More

above and beyond First, Let me start with a huge "THANK YOU" to Mike Sweeten...Diesel Mechanic at Bob Hurley Ford. Just prior to traveling to Memphis Tenn. to see our First, Let me start with a huge "THANK YOU" to Mike Sweeten...Diesel Mechanic at Bob Hurley Ford. Just prior to traveling to Memphis Tenn. to see our grandson at St. Jude's children's hospital the engine warning light on my F250 came. I brought the truck to the shop...no appointment, just hope that we could get it fixed as soon as possible. Mike immediately determined the source of the fault and replaced what turned out to be the Crank case filter/sensor unit and had us confidently back on the road before the engine could cool...how he did this is what I call going "Above and Beyond". The care and understanding he showed us touched our hearts and we have never been more pleased with a repair service. Mike, we have found our mechanic...... and a good man.......we'll always appreciate you, Lane and Teresa Farrier To Bob Hurley........you have a very special employee in Mike Sweeten. Thank you Mike More

They’re really great peoples. Great communication. Understanding. Mr. Mark Davis is awesome man. I rate him 5 starts. And great customer service. They help me very well with the f Great communication. Understanding. Mr. Mark Davis is awesome man. I rate him 5 starts. And great customer service. They help me very well with the financing with the employees. More

Great experience Mark Davis is a great salesman. No pressure sales tactics and he really knew his stuff. Would highly recommend Mark and Bob Hurley to any of my friend Mark Davis is a great salesman. No pressure sales tactics and he really knew his stuff. Would highly recommend Mark and Bob Hurley to any of my friends. More

Excellent I was treated with the up most respect and professional people. Carolyn went out of her way to answer any questions that I had, and helped me set up m I was treated with the up most respect and professional people. Carolyn went out of her way to answer any questions that I had, and helped me set up my vehicle and phone. More