Riverside Ford Of Tulsa

Chris was great and got us in our new vehicle promptly! He was nice, attentive, and great to work with. He was nice, attentive, and great to work with. More

To update my previous review purchased my 2024 Ford Bronco badlands After about 30 days had a recall for an upper control arm.Bushing that may not be tightened to spwas advised that they did not have t Bronco badlands After about 30 days had a recall for an upper control arm.Bushing that may not be tightened to spwas advised that they did not have the parts at this time.Very understandable.Probably a big logistical undertaking taking. Receive notice this week that the parts were in. So I scheduled my vehicle for this morning at 7:30 to have the recall completed after talking to the service information line to get everything scheduled. I arrived this morning to drop off my Bronco. Was advised by the service adviser that this could take 1 to 4 days. Is that is how far they were out on recalls I said no problem, I'll just take a loaner. You can call me when it's done I was then advised that they did not handle loaners that that was the service center out of Dallas, I advised that I spoke to them last week and everything was supposed to be ready, he said, well, I don't have any loaners and basically said here. I'll open the door for you did not offer a shuttle or ride or any alternative.. I then called the service center back to reschedule for next Tuesday at 7:30. Because I work night shifts and that is most convenient for me. I was then advised by the service team that Riverside Ford had told them not to schedule any loaners. So I said, I have a $69000 Bronco with a drivability issue that I cannot get service because I only have one vehicle. I'm not rich. I work for a living. And that's just an option for me. She then reiterated that this was what they were told to advise.I then ask if that was all Ford dealerships or just Riverside.She said we just work for Riverside.I said okay hung up the phone. I then called a manager at riverside to Express my concerns. And was told if I needed to go to another dealership to get it done. And that's what I needed to do so I then called bill night Ford in Tulsa and scheduled for the following Tuesday was offered a vehicle and was told that a 1 day inspection and if they could. Fix it that day or if it met specs.I would get it right back.If not, they would order the parts and I would bring my vehicle back.Super simple straightforward and friendly. I originally purchase my vehicle from Riverside Ford. Because I hear Randy Pierce and all their commercials talking about how they're a Different breed of dealership. How they are different from everywhere else. Come give us a try, see what it's like your family when you buy here. Well, this has not been my experience. $69000 for a Ford. Bronco may not be much money to some people, but it is a lot to me. And I would think that the service would be a little bit better than what I have experienced. More

Chris was very knowledgeable, friendly and helpful. We quickly found what I was looking for. The whole process was quick, open, and painless. Chris has gone above and beyond what I was expecting. We quickly found what I was looking for. The whole process was quick, open, and painless. Chris has gone above and beyond what I was expecting. More

Friendly staff and easy process! They gave me good trade for my old vehicle and fantastic deal on the new! They gave me good trade for my old vehicle and fantastic deal on the new! More

Chris did a great job working a deal on a new F-150 for me. He went out of his way to make sure everything went smoothly and so did the sales manager. Both of them treated my wife and I as more than a sale me. He went out of his way to make sure everything went smoothly and so did the sales manager. Both of them treated my wife and I as more than a sale. More

I had the pleasure of buying the most beautiful bronco in the show room! Hands down, the best car shopping experience, EVER. the show room! Hands down, the best car shopping experience, EVER. More

Great interaction. Paul & Logan worked with me and helped me find the best fit. 10/10 Paul & Logan worked with me and helped me find the best fit. 10/10 More

Best buying experience to date. Thank you to Logan, Kyle and the entire Riverside Ford team. Our salesman, Logan Ranger, listened and made the necessary adjustments to make thi Thank you to Logan, Kyle and the entire Riverside Ford team. Our salesman, Logan Ranger, listened and made the necessary adjustments to make this purchase easy and out the door in just over an hour. Well done Logan!!! More

They did not fix what it was taken in for, check engine light. Apparently the previous repairs they did not do otherwise it wouldn't have been back and they had to repair them again, costing additional mo light. Apparently the previous repairs they did not do otherwise it wouldn't have been back and they had to repair them again, costing additional money. Then lent a loaner vehicle, which it went home and back and 1 doctor appointment, they now say they truck is damaged, it wasn't, matter of fact, it had trash inside when they lent it! They are super shady, it wasn't this way 3 years ago. The new leadership or something is very unethical. Do not use these guys for service, its bad and unacceptable. More

Logan did an amazing job! He helped me find the right vehicle for me. Ford on Riverside goes above and beyond for their customers. He helped me find the right vehicle for me. Ford on Riverside goes above and beyond for their customers. More