Riverside Chevrolet
Riverside, CA
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Routine maintenance The service staff was professional and courteous and the work was performed in a timely manner. They helped me out without an appointment and that me The service staff was professional and courteous and the work was performed in a timely manner. They helped me out without an appointment and that meant a lot to me. More
fast professional service great service! professional people, will recommend, This dealership has serviced my previous 3 chevy silverados, and will continue to bring it back to great service! professional people, will recommend, This dealership has serviced my previous 3 chevy silverados, and will continue to bring it back to this dealership, thanks for the excellent service. More
Hummer altenator saga Brian took me in with my emergency revisit for a continuing electrical problem..... Though the tech did not find the answer, the fact Brian walked me Brian took me in with my emergency revisit for a continuing electrical problem..... Though the tech did not find the answer, the fact Brian walked me through the service was amazing. Great service again and Brian a definite asset to your dealership!! More
Above And Beyond Service My left rear window regulator broke as i was leaving work on Tuesday May 22nd. I called my buddy Steve Edwards and asked if he could repair, replace f My left rear window regulator broke as i was leaving work on Tuesday May 22nd. I called my buddy Steve Edwards and asked if he could repair, replace for me. It was late in the day and 1640 hrs by the time i could get there. Steve informed me the mechanics go home at 1700 hrs. He found a mechanic willing to stay and replace regulator for me before going home. This kind of service dedicated to Customer Satisfaction is rare in today's world . In less than an hour my window was operating properly again. Major Kudos to Steve Edwards and his staff!!!! More
Great service in a very timely manner As always the service on my car was first class. I had a 45 minute wait for service and a new cabin filter. It is always nice to wait most of the m As always the service on my car was first class. I had a 45 minute wait for service and a new cabin filter. It is always nice to wait most of the morning or day for any kind of service need. More
Good job, as usual! I received great service. Courteous, efficient service. Quality work. I even got a free lunch at memorial weekend bbq event. Thanks everyone! I’l I received great service. Courteous, efficient service. Quality work. I even got a free lunch at memorial weekend bbq event. Thanks everyone! I’ll be back. More
Loved the service Was explained how the process was going to be I got a call back on the report of my car Sooner then expected and was treated well throughout the whole Was explained how the process was going to be I got a call back on the report of my car Sooner then expected and was treated well throughout the whole process since from the beginning. More
Consistent customer service I am a strong, independent woman and an accountant. So I know what I want and I know my numbers. The main thing that stood out for me with all three I am a strong, independent woman and an accountant. So I know what I want and I know my numbers. The main thing that stood out for me with all three of the gentlemen I encountered was they were respectful, humble, personable, kind, funny and they really listened to what I told them I wanted and needed. A car purchase is a big deal in someone's life, and making the experience a wonderful moment is a big challenge for a car dealership. I feel Riverside Chevrolet orchestrated my experience with grace and skill. I especially appreciate the consistency throughout every step. Each of the three gentlemen built on the last person. Albert was first, and George built upon what Albert had already said and laid out. Then Derek helped with the financing, and he reiterated what Albert and George had already said and done. Every person that walked by me, greeted me and asked if I needed anything. Great experience. I love my new car, and will tell everyone the great experience I had at Riverside Chevrolet. More
Honesty I liked the fact that Steven Edwards told me about the check engine light situation which could be a drivetrain related issue, which he said would be I liked the fact that Steven Edwards told me about the check engine light situation which could be a drivetrain related issue, which he said would be covered by warranty. Also the service was done within the time frame he gave me. More
James in service is awesome James in service a real good guy. Great customer service, I have dealt with him a few times for service on my Silverado. Thanks for your help James James in service a real good guy. Great customer service, I have dealt with him a few times for service on my Silverado. Thanks for your help James More