Riverside Chevrolet

Good experience. I had an overall good experience. The one thing I would say needs improvement would be the time it took to do the deal. From the time I got to the de I had an overall good experience. The one thing I would say needs improvement would be the time it took to do the deal. From the time I got to the dealer to the time I left with my new truck was almost 8 hours. More

Service Great customer service. The work was done in a timely manner. They went over each work that was performed and also what needs to be serviced. Thanks Great customer service. The work was done in a timely manner. They went over each work that was performed and also what needs to be serviced. Thanks More

Great Service I purchased a used corvette from another dealer and brought it to Riverside Chevrolet for service. In the service department, Faisal checked the vehic I purchased a used corvette from another dealer and brought it to Riverside Chevrolet for service. In the service department, Faisal checked the vehicles history and indicated the initial complimentary GM oil change had not been used. Riverside Chevrolet completed the oil change and a vehicle inspection at no charge. You can't get a better start to your day then that. More

Always Treated with Respect and work is Done Timely i have known Steve for many years and have always been happy with his professionalism and knowledge, never tries to "force sell" anything but does mak i have known Steve for many years and have always been happy with his professionalism and knowledge, never tries to "force sell" anything but does make recommendations on what should be checked or serviced to avoid possible future problems. This is appreciated! I purchased a new "Midnight Edition" Silverado recently and every trip to dealer has been extremely positive, from the sales staff to the people in the parts department, to the ladies in the office, and of course all the service advisors. I had help from Bill Brommer and Alfredo on purchasing a Tonneau Cover and Faisal made appointment for installation. Am very pleased with its looks. Thank You for making this purchase an unforgettable experience! Ray Topham More

Mostly very good service, with some room for improvement. I have mostly been very happy with my service experience at Riverside Chevy. The service advisors are knowledgeable and helpful, and the actual work o I have mostly been very happy with my service experience at Riverside Chevy. The service advisors are knowledgeable and helpful, and the actual work on my car is great. But I have 2 main problems. The first is that whenever I call with a question and no one in service is available to take my call (which is most of the time, and I understand that's how it is in a busy shop), no matter how many times I call (my record is 4 times in a single day), no one EVER returns the call. Ever. That is unacceptable to me. The second thing is that the folks in charge of the loaners have told me twice that I was ineligible for a loaner because my car wouldn't be in long enough. But each time, it turned out my car was in for most of the day. The service advisor offered me a car at that point, but by then I had a ride and didn't have time to wait longer for the loaner. Again, pretty poor customer service. Also, on a side note, why did you stop providing free car washes? You say to conserve water...but of course I'm still going to wash my car...it's just not you that has to do it now. More

Dependable Service We have had consistent and positive experiences with this service department. Our vehicles have not only been scheduled quickly for service but they a We have had consistent and positive experiences with this service department. Our vehicles have not only been scheduled quickly for service but they are done in a timely manner and we are notified of their completion right away. We no longer dread going to the dealer service department like we used to. Thank you Team Chevy! More

Get customer service These guys really know how to work with people,very friendly and work with you. I'm glad we came here to get our new truck we love it These guys really know how to work with people,very friendly and work with you. I'm glad we came here to get our new truck we love it More

service department All the employees in the service department we great "people persons" they connect with the customers and make the the visit a pleasant experience. We All the employees in the service department we great "people persons" they connect with the customers and make the the visit a pleasant experience. We drove 50 miles round trip to the dealership to purchase the truck and for service. Thanks Riverside Chevrolet for being your best in all departments. Mel S More

Awesome experience from start to finish I felt so taken care of by Muhammad, Ali and my sweet finance lady. Everyone was there making my car purchase a positive one!!!! Thank you Ali for c I felt so taken care of by Muhammad, Ali and my sweet finance lady. Everyone was there making my car purchase a positive one!!!! Thank you Ali for calling me to come down. I love my Equinox ! Thanks to all of you! More

Outstanding Dealership People of their word .... we traveled more than 400 miles to see a truck that was for sale and we purchased it. I liked the fact they made no promises People of their word .... we traveled more than 400 miles to see a truck that was for sale and we purchased it. I liked the fact they made no promises about the truck on the lot I was informed and updated about that one until we arrived to look it over. Our salesman Walt provided answers to question and never pressured us for a sale. To me the 400 mile one way trip was well worth it for the truck I now have. Thank you More