Riverside Chevrolet
Riverside, CA
Filter Reviews by Keyword
By Type
Showing 1,133 reviews
Always Superior Service On Dec. 21st I brought my new Silverado Midnight Edition in for first service, Denny met me at counter to start paperwork. I mentioned i had heard tha On Dec. 21st I brought my new Silverado Midnight Edition in for first service, Denny met me at counter to start paperwork. I mentioned i had heard that my first service was free for this vehicle, he corrected me stating the first TWO services are covered at no charge, what a great feeling!! Denny told me it would be about an hour and came to get me a little before hour was up telling me I'm good to go. I have dealt with this dealership through many name changes dating all the way back to DeAnza Chevrolet back in the 80's. I have always been pleased with how I've been treated over the years with positive, friendly, professional employees and look forward to many more years of service for my Black Beauty!! More
Always excellent service. I always bring my 2014 Tahoe in for servicing whenever it needs it. This time I just needed an oil change and wiper blade service. Steve@RiversideC I always bring my 2014 Tahoe in for servicing whenever it needs it. This time I just needed an oil change and wiper blade service. Steve@RiversideChevrolet always takes care of my Tahoe and me! More
Steve at the service center I used to only go to Tom Bell in Redlands because that’s where I bought my truck. But every time I went there to get an oil change, they always s I used to only go to Tom Bell in Redlands because that’s where I bought my truck. But every time I went there to get an oil change, they always said my truck was out of alignment (which I had to pay out of pocket) and it ALWAYS was at least a 2-3 hour wait. They always would nickel and dime me on parts that weren’t covered in the extended bumper to bumper warranty I paid for...So, I took my loses and started going to another place for my oil changes. When I bought my new tires at Firestone they check and miraculously my truck was still aligned! Found out by them that it’s a sales tactic they use. So Tom Bell never again!! Now the positive side: I had to get my truck looked at due to a recall so I went to Riverside Chevrolet and met Steve at the service dept.. What a great guy!! He was polite and told me it would take about an hour or so. I left to get something to eat and he called in 35 minutes to say it was done!! He also gave me a car wash voucher so I could get my truck washed!!! All the people I dealt with at Riverside Chevrolet was awesome and Steve was fantastic!!! I wished I had bought my truck from Riverside Chevrolet!!! Sincerely, Kevin DeDeaux More
standard service arrived for service around 2:45 and my car was ready at about 4:00. Was greeted right away upon arriving and everything about the service needed was arrived for service around 2:45 and my car was ready at about 4:00. Was greeted right away upon arriving and everything about the service needed was discussed. when car was finished was again greeted and service performed was explained More
Great service I just want to Express how kind everyone was during our hunt for a new truck especially our sale person Felton, he did not pressure us into anything h I just want to Express how kind everyone was during our hunt for a new truck especially our sale person Felton, he did not pressure us into anything he made us feel comfortable and he was ever honest..we will definitely refer other to him..our experience is one of the best dealerships we ever purchased from.. More
Great customer service I had an appointment time of 8:15am and my oil change took almost 2 hours. The customer service representative kept me up regarding the time on my oil I had an appointment time of 8:15am and my oil change took almost 2 hours. The customer service representative kept me up regarding the time on my oil change. More
Always a pleasure going into riverside chevrklet for any service. They treat you like family. And always make sure you lea e happy with a smile going into riverside chevrklet for any service. They treat you like family. And always make sure you lea e happy with a smile More
Excellent service. A problem noticed during a tire change was addressed and corrected quickly and efficiently. The service, as always, was courteous and professional. A problem noticed during a tire change was addressed and corrected quickly and efficiently. The service, as always, was courteous and professional. I'm very pleased. More
The best!! This dealership has the best service out there. I have a 2017 Silverado that I took to another Chevy Dealership in Chino that could not find out the p This dealership has the best service out there. I have a 2017 Silverado that I took to another Chevy Dealership in Chino that could not find out the problem with my truck. I went on three different occasions and when I called them the fourth time to see if they had my part they wouldn’t call me back. I waited a month then finally called my old friend Steve Edwards. Why I did t call him to begin with, we’ll I worked right next to that other dealership. We I took my truck to see he was so friendly and new exactly what the problem was. This guy is so knowledgeable that it’s not even funny. Riverside Chevy fix my truck in the timeframe they said they would and I couldn’t be any happier. Thanks Steve!!! More
Professional and friendly! The best! I always receive excellent service and communication from the service department. I have purchased 2 new cars at Riverside Chevrolet as well The best! I always receive excellent service and communication from the service department. I have purchased 2 new cars at Riverside Chevrolet as well. Good deals and professionalism each time! More