Riverside Chevrolet
Riverside, CA
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Safe Seat Our driver side seat belt broke a couple of weeks ago. A new part needed to be ordered. After two weeks, the part arrived, the new belt unit was insta Our driver side seat belt broke a couple of weeks ago. A new part needed to be ordered. After two weeks, the part arrived, the new belt unit was installed and now we are good to go; nice and safe. More
Car computer screen is having a glitch. Radio shutting off 2019 Colorado. First, I was lucky to get a replacement car. They didn't have a loaner, sent me to Enterprise who only had one Chevy (cruz) available. 2019 Colorado. First, I was lucky to get a replacement car. They didn't have a loaner, sent me to Enterprise who only had one Chevy (cruz) available. After 2 days, I was told the problem was with my I-phone 8 and the blue tooth. I was told to shut off the blue tooth for 2 weeks and see if the problem still exists. I did shut down the blue tooth and the problem was happening within 1/2 hour of leaving the dealership service center. My time has been wasted and I need to figure out another time to bring it in to a warranty service center. More
Service appt Ron was great! I was greeted right away. He remembered my husband who had brought our Colorado in a couple of weeks prior. We had two vehicles servi Ron was great! I was greeted right away. He remembered my husband who had brought our Colorado in a couple of weeks prior. We had two vehicles serviced on Friday and he stayed on top of the work and kept us updated. More
Professionalism The service advisor was prompt and cordial while setting up my service needs for my truck. The mechanic did a great job in servicing my vehicle due The service advisor was prompt and cordial while setting up my service needs for my truck. The mechanic did a great job in servicing my vehicle due to the fact that during inspection, he found that the differential oil was in need of replacement. The service manager provided his inputs to both his advisor and the mechanic and my truck was adequately serviced. More
They were very helpful and courteous Once I came to the dealership they immediately came up to me with a smile and without skipping a beat helped me get my car the fastest and most effici Once I came to the dealership they immediately came up to me with a smile and without skipping a beat helped me get my car the fastest and most efficient way I have seen compared to other dealerships. More
Unscheduled Service Had an unexpected issue with my car. I took it in to service without an appt. Denny from the service dept immediately assisted me. He was friendly, qu Had an unexpected issue with my car. I took it in to service without an appt. Denny from the service dept immediately assisted me. He was friendly, quick, and thorough. Denny deserved a 5-star-rating for his service. The only reason for the 4-star rating was the long wait at the cashier, when I picked up my vehicle the next day, More
Car Purchase We had an excellent experience buying our car. David de la Mancha made our deal so smooth and treated us great! He was very helpful and great commun We had an excellent experience buying our car. David de la Mancha made our deal so smooth and treated us great! He was very helpful and great communication. He was great! We will be back to your dealership and will recommend to our friends and family. Everyone that we came in contact with was extremely friendly and helpful. More
Excellent customer service When I finally found Chevrolet riverside I was on my third or fourth dealer from Chevrolet. Being my third or fourth the dealer from Chevrolet I was When I finally found Chevrolet riverside I was on my third or fourth dealer from Chevrolet. Being my third or fourth the dealer from Chevrolet I was very frustrated and short temper. I spoke originally with Jose Cruz and he was very friendly to the point and very professional. I also have a pleasure to work with Josh and he’s customer service and follow through was amazing I would definitely recommend my family and friends to them More
Easy n fast Steve always seems to do what it takes to make customers (me) feel he’s doing everything needed to help the issue. It’s the small things that matter, Steve always seems to do what it takes to make customers (me) feel he’s doing everything needed to help the issue. It’s the small things that matter, and he seems to always come thru. Fifo is another person that comes thru and shows he cares.. More
Silverado LT 4X4 Excellent after the sale first service visit, nice waiting are. Enjoyed the coffee and pastries. Will be contacting service and car sales managers in Excellent after the sale first service visit, nice waiting are. Enjoyed the coffee and pastries. Will be contacting service and car sales managers in forming a High School Auto Sponsorship. More