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Riverside Chevrolet

Riverside, CA

4.9
1,202 Reviews

8200 Auto Dr

Riverside, CA

92504

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Showing 1,202 reviews

January 25, 2024

Return customer this is the 2nd truck I got from riverside Chevy the other dealership was trying to get over me on the price More

by swl5998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James postle
Jan 26, 2024 -

Riverside Chevrolet responded

Thank you for being a loyal customer and choosing Riverside Chevy again! We're glad we could provide you with a great deal on your truck. We appreciate your support and look forward to serving you in the future. Regards, Bobby Ward General Manager Customercare@myriversidechevy.com

January 11, 2024

Excellent service as always. Always friendly, courteous, helpful and willing to give me a good value. More

by Jarin M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Melchor, Jessica Molina
Jan 12, 2024 -

Riverside Chevrolet responded

Hi Jarin, thank you so much for your kind words! We're thrilled to hear that you consistently receive excellent service from our team, as we always strive to provide a friendly, courteous, and helpful experience. Visit us again soon! Regards, Bobby Ward General Manager Customercare@myriversidechevy.com

December 19, 2023

Second car I purchase at this dealer employees are super nice, Everyone is very professional More

by largesoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Melchor, Jessica Molina
Dec 20, 2023 -

Riverside Chevrolet responded

Thank you for returning to see us! We're glad you had a great car-buying experience here and we hope that we can continue to take care of all your future Chevy needs. Have a Happy Holidays! Regards, Bobby Ward General Manager Customercare@myriversidechevy.com

December 01, 2023

My service experience took all of 35 minutes from start to finish, and I was out the door! More

by brianduncanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Duncanson, Service Advisor
Dec 05, 2023 -

Riverside Chevrolet responded

Hi Brian, thank you so much for your fantastic review! We're thrilled to hear that your service experience was quick and efficient. We appreciate your support and look forward to serving you again in the future. Regards, Bobby Ward General Manager Customercare@myriversidechevy.com

November 25, 2023

Everyone was very friendly and welcoming. Great service from everyone at the shop. Keep it up! More

by holger.aonga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Davis five stars
Nov 27, 2023 -

Riverside Chevrolet responded

Hi Holger, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. We appreciate your support and look forward to serving you again in the future. Regards, Bobby Ward General Manager Customercare@myriversidechevy.com

November 17, 2023

Never have anything bad to say about this service center. Quick, efficient and very knowledgeable. Great prices for service. Cameron is the man to go to! I will continue bringing both of my vehicles here for More

by ruizbrennan88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Nov 20, 2023 -

Riverside Chevrolet responded

Hi Brennan, thank you so much for your kind review! We're thrilled to hear that you had a positive experience at our service center. Cameron is indeed a valuable member of our team. We look forward to serving you and your vehicles again in the future. Regards, Bobby Ward General Manager Customercare@myriversidechevy.com

October 30, 2023

Work was completed in a timely manner. I arrived on time for my appointment and waited less than an hour for my service. Service rep, Maria Jimenez, was very professional, friendly and ans More

by GL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Jimenez, Juan (Parts Dept)
Oct 31, 2023 -

Riverside Chevrolet responded

We love to hear our team delivered a seamless service experience, GL! Thank you for choosing Riverside Chevrolet! Regards, Bobby Ward General Manager Customercare@myriversidechevy.com

Nov 03, 2023 -

GL responded

Update to my initial review: I need to downgrade workmanship to 3-star. Let me tell you why. After service was completed and during the next few days, I started noticing an unexplained popping noises whenever coming to a stop or starting forward/reverse motion from a stop. As it turned out, after my initial maintenance visit which included a tire rotation, the wheels were not tighten properly to spec. It was so loose, my ten year old girl was able to remove the lug nuts without much effort. Took my car to a tire shop and had them torque it to spec and problem was solved. I'm assuming the tires were mounted and hand tighten while on the lift and was inadvertently forgotten to be tightened and torque to spec once on the ground. Luckily, my experience did not end badly. This could have been a disastrous result had my tire come off during high speed travel.

October 25, 2023

Steve was a awesome service advisor. From the initial contact by phone Steve took ownership of my vehicle. Steve continued to communicate with me during the repair. Job well played. More

by haugabrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 31, 2023 -

Riverside Chevrolet responded

Thank you for your stars! We strive to deliver quality service and we're so proud of Steve for taking care of you. Visit us again soon! Regards, Bobby Ward General Manager Customercare@myriversidechevy.com

October 25, 2023

Completed work in a timely manner. Also, upon check in advisor was professional and courteous. More

by jp92506
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Davis
Oct 31, 2023 -

Riverside Chevrolet responded

It's wonderful to hear Craig provided you with an excellent service visit! Until next time. Regards, Bobby Ward General Manager Customercare@myriversidechevy.com

October 19, 2023

Honest, polite, professional, and sincere. George was so very helpful and really knew how to help me with my needs. I really enjoyed buying my car from George. George was the best ever! More

by jwest62821
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Raul Melchor, Jessica Molina
Oct 20, 2023 -

Riverside Chevrolet responded

Congratulations on your new Chevrolet! We are so proud of George for ensuring you left with a smile on your face. Welcome to the family! Regards, Bobby Ward General Manager Customercare@myriversidechevy.com

Oct 23, 2023 -

jwest62821 responded

George is really good in making follow ups with his client i recommend him.

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