
Riverside Chevrolet
Riverside, CA
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Salesman Orlando and one of the technicians not sure what his name was, but I surely felt that they thought they were going to get a pay day off of my wife and I. They thought they were fooling us. A $1270 m his name was, but I surely felt that they thought they were going to get a pay day off of my wife and I. They thought they were fooling us. A $1270 monthly payment for a $42,000 car? They had our OTD at $44,xxx. 75 months x $1270 = $95k! For a $42K vehicle! That APR is out of this world! Anywho, we told him no, get our payments down to 750, see what you can do! Later on he leaves and comes back with the news that, “The bank won’t do business with us if we don’t put down $1k”. If you want good business make sure you avoid Orlando. When we stood up and walked out the technician ran out to catch us and offered $500 down to work with the bank. How did he do that in a matter of 2 minutes as we’re leaving? We mentioned this issue with the later on dealerships we went to and bluntly said that they were clearly about to rip us off. No integrity, honesty, and respect whatsoever, had my wife and I with 2 kids wait in the room for almost an hour just to hear that terrible offer. Anywho, people have their own opinions about people and places, this was just our on this specific individual and location. More
Service advisor Cameron was very nice and professional, he updated me on every step of my vehicle repairs and maintenance requirements. I also received complementary car wash vouchers , that was very kind. he updated me on every step of my vehicle repairs and maintenance requirements. I also received complementary car wash vouchers , that was very kind. I came in feeling stressed about my car due to a thermostat issue but can’t be thankful enough that my car was fixed here. More
Cameron Monefeldt in the service department is amazing! Extremely helpful and knowledgeable. I walked in very nervous and walked out feeling very relieved. It was also very easy to get into a rental. Thank Extremely helpful and knowledgeable. I walked in very nervous and walked out feeling very relieved. It was also very easy to get into a rental. Thank you for everything! More
Steve Edwards in service was communicative and empathetic when we had to bring in our brand new Suburban for an issue that proved difficult to diagnose. His professionalism was appreciated. when we had to bring in our brand new Suburban for an issue that proved difficult to diagnose. His professionalism was appreciated. More
Great experience. Sales men were very helpful and friendly. I would also like to thank Benjamin for everything. Sales men were very helpful and friendly. I would also like to thank Benjamin for everything. More