Riverside Chevrolet Inc

Excellent service and communication throughout the buying process. Chase was very thorough and the deal was fair and without issue. I've dealt with many dealers over the years and this was one of my best e process. Chase was very thorough and the deal was fair and without issue. I've dealt with many dealers over the years and this was one of my best experiences! Highly recommend! More

We'd been looking for a truck locally for several weeks and realized that we needed to expand to a national search to find Just the Right Truck. That's when we found our 2017 F-350 Super Duty online at Ri and realized that we needed to expand to a national search to find Just the Right Truck. That's when we found our 2017 F-350 Super Duty online at Riverside Chevrolet ~ right away we were impressed with the number and quality of the photos they provided. When we called for more info, Chase Wilkins was quick to answer our questions about the truck and even took some additional (specific) photos for us, as we live in Washington state. He also took the time to FaceTime with us, started the truck and gave us a quick interior and exterior tour on a snowy day. Chase is very personable, so we felt like we were hanging out with a friend in a cool truck (all while enjoying a walk on a nice day at home). After looking over the CarFax and photos we decided we'd fly out for a test drive (completely prepared to drive it home even though they have *very* reasonable nationwide shipping costs); Chase took a nominal deposit to ensure we'd actually show up. Chase also sent us all the paperwork (FedEx) so if we decided to buy the truck we'd have everything done and our time sitting in a dealership to fill out paper would be non-existent. My son and I arrived at the dealership at 10am Thursday morning, and the truck was warmed up waiting for the test drive ~ which sealed the deal. The test drive was very thorough and while on the drive Chase made sure we tested several things out on the truck, and took us on a bumpy road to shake out any rattles (there weren't any). Chase was not only knowledgeable about the Ford (despite it being at a Chevy dealership), but a fun guy to spend time with. We asked him a lot of questions, and he even FaceTimed (again) with my husband who had a few last minute questions from home. We've owned two other Ford trucks but this was our first diesel and he explained the nuances of a diesel (DEF??). While we were on the test drive, the Finance Office completed our paperwork and handed them back to us ~ and just like that, by 11:15am, we were headed west (right into what turned out to be 3 blizzards ahead, including an I-80 shutdown). We've never bought a truck sight-unseen, nor from another state ~ but with Chase it was a no-brainer. We can't speak highly enough of his ability to make us feel confident during this truck-buying purchase. Not once did we feel pressured, up-sold, or hoodwinked. Chase is by far the best person we've ever bought a truck (or car) from, and we'd venture to guess that each of his customers feels the same way; he truly loves his job and loves cars ~ and it shows!!! . We are still impressed with how fast they processed the paperwork and got us on the road. If you're looking to buy a car or truck (even if you're not in the Chillicothe, Illinois area), we highly recommend Chase and the team at Riverside Chevrolet! More

Bought a Ram truck from Chase Wilkins. Great communication, customer care, great salesman, a truely great experience. I drove 2 hours twice to this dealership and would do it again to get the tr communication, customer care, great salesman, a truely great experience. I drove 2 hours twice to this dealership and would do it again to get the treatment and care I received. Larry C More

I have bought a few trucks from Riverside, Jeff Furkin has made every purchase easy for me as I have bought the last 4 over the phone , every vehicle has been exactly as described when I arrived to pick u has made every purchase easy for me as I have bought the last 4 over the phone , every vehicle has been exactly as described when I arrived to pick up. Service department has been wonderful. Only dealership I will do business with More

Dealership had the car I was looking for which was in excellent condition, gave top dollar for my trade and the entire process was completed in a few hours. excellent condition, gave top dollar for my trade and the entire process was completed in a few hours. More

I am always pleased with my experience with Riverside. Jeff and Keith both are very nice to deal with. They are fair and I feel like they treat me very well. Jeff and Keith both are very nice to deal with. They are fair and I feel like they treat me very well. More

I was thrilled from the first contact. The experience was so good that I was apprehensive at first. I thought to myself "This is too good to be true" - and by 'this', I mean the price of the vehicle I p was so good that I was apprehensive at first. I thought to myself "This is too good to be true" - and by 'this', I mean the price of the vehicle I purchased, how Chase treated us, the assumptions Chase made when figuring up our cost, the drivers that delivered our new car to our home ---- everything. I feel kind of stupid that I haven't found you guys before now! Rest assured, I'm telling everyone about my experience! Thank you! More

I searched online all the Chevy dealers in the area, Riverside had the truck I wanted at a price I thought I could work with. After very little negotiating, they offered me a price below what I was prep Riverside had the truck I wanted at a price I thought I could work with. After very little negotiating, they offered me a price below what I was prepared to pay! They also gave me far more for my trade than I thought I would get. I was so satisfied with their offer, I didn’t have to look anywhere else. Riverside gave me a great experience start to finish. More

Easy, seamless purchase process with knowledgeable contact! I was shopping online for a particular vehicle and found it at Riverside Chevrolet. I sent an inquiry and received a reply from Chase Wilkins very qu I was shopping online for a particular vehicle and found it at Riverside Chevrolet. I sent an inquiry and received a reply from Chase Wilkins very quickly. Chase handles the online sales efforts and helped me with quick and clear communication regarding the vehicle I was looking at. Since I live in CA, I needed to ship the vehicle and Chase was able to coordinate transport for me. It took about 6 days for the vehicle to reach me, and it concluded what was a very easy, seamless and quick purchase process for me. All communication and the transaction was completed electronically and I couldn't have been happier with the entire experience. More

Spot on, salesman, dealership and the transportation company Salesman Jeff, dealer, and the transportation company were prompt and followed up as needed. Great experience which is an example of customer service. Salesman Jeff, dealer, and the transportation company were prompt and followed up as needed. Great experience which is an example of customer service....Already recommended them to others buyers... More