Riverside Chevrolet Buick GMC Of Rome
Rome, GA
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Detail car Carried car in to be detailed. Was quick and almost as good as I would have done it.was done in a timely manner.Was satisfied with outcome. Carried car in to be detailed. Was quick and almost as good as I would have done it.was done in a timely manner.Was satisfied with outcome. More
Helpful Friendly helpful quick does a good job just very happy with my service. Didnt have to wait very long. Very clean thank you for the great service Friendly helpful quick does a good job just very happy with my service. Didnt have to wait very long. Very clean thank you for the great service More
Service Great Dealership!! Great Staff!! Great Service!! The staff were very professional and knowledgeable. It was a real pleasure to work with them. Will de Great Dealership!! Great Staff!! Great Service!! The staff were very professional and knowledgeable. It was a real pleasure to work with them. Will definitely go back. More
Great Alway a good experience at riverside Chevy the sales dept is good the financing dept was quick and painless but the service dept is prompt and very qu Alway a good experience at riverside Chevy the sales dept is good the financing dept was quick and painless but the service dept is prompt and very quick More
Great job Had good help from Chris’s and other employees. They made sure my truck was fixed and ready to be back in my hands. Thank you Had good help from Chris’s and other employees. They made sure my truck was fixed and ready to be back in my hands. Thank you More
They care more about a lunch break than work. Went in for a oil change and they explained I was the last vehicle before lunch break. I was standing outside, and I saw several techs standing around Went in for a oil change and they explained I was the last vehicle before lunch break. I was standing outside, and I saw several techs standing around my truck and climbing on it. I heard one say "just let it go", so i asked what was going on. They explained they dropped a "bolt" in my engine bay. Before I finished up, I made the associate notate the issue for my sake. I left, and immediately turned around to head back after talking to a personal friend that is a service manager in South Georgia. I then came back to the dealership. After I explained it needed to be fixed, they agreed. After resolving the issue, I was informed it was a SOCKET. Not a bolt. If they didn't drop it in my engine bay, say screw it when it was time to go to lunch, and allow me to leave, it wouldn't be an issue. Instead, they left for lunch, told me it was a bolt, and allowed me to leave with the assurance "it will fall out when you are driving". To be a service professional, you should definitely know the difference between a bolt and a socket. I am perplexed as to why I was allowed to leave. More
Great Experience! Service was fast and efficient! Chris was friendly and very informative on the process. Will gladly being my vehicle back. I had to reschedule my appo Service was fast and efficient! Chris was friendly and very informative on the process. Will gladly being my vehicle back. I had to reschedule my appointment and it was very easy to reschedule! More
Fast and friendly Scheduled appt for a service on truck and when I arrived they was quick to get me In and out and had a question about truck and they was able to answe Scheduled appt for a service on truck and when I arrived they was quick to get me In and out and had a question about truck and they was able to answer it very quick More
Good customer service Had to change my appointment to a different day and i had no problem changing it once I came in they know who i was and what I needed done. Had to change my appointment to a different day and i had no problem changing it once I came in they know who i was and what I needed done. More
Excellent customer service, friendly service and very pleased! Very professional staff and clean area. I will be back!!! They even took me to work and picked me customer service, friendly service and very pleased! Very professional staff and clean area. I will be back!!! They even took me to work and picked me up when my car was ready! That’s great!!!! More