
Riverside Chevrolet Buick GMC Of Rome
Rome, GA
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Outstanding salesmanship from Brandon Norton Recently I started looking online to get vehicle safety info and pricing on Chevrolet. I am soon retiring and needed a vehicle to replace the 11 year Recently I started looking online to get vehicle safety info and pricing on Chevrolet. I am soon retiring and needed a vehicle to replace the 11 year old Chevy Malibu I have. From the very beginning Brandon Norton made several contacts with me to see if he could answer any questions. I submitted my pre-qualify application last Thursday evening. Brandon let me know on Friday, I was approved. They worked diligently to give me the best price they could. I appreciate how kind, professional, courteous, and how he went the extra mile for me. He answered every question I had and was very thorough. I purchased the vehicle Friday afternoon and loving it. From the time I walked into the showroom until I pulled off the lot in the new Chevy Cruze, everyone at the dealership, especially Brandon, were very courteous. Also, Mr. Phillips was very courteous and explained all the papers I had to sign and also he did a great job in explaining other warranties and maintenance options. Like Brandon, he was very thorough. More
Oil change and tire rotation Kathy Otting was very pleasant and easy to work with. She was courteous and prompt in getting my vehicle serviced. She explained the inspections the s Kathy Otting was very pleasant and easy to work with. She was courteous and prompt in getting my vehicle serviced. She explained the inspections the service department preformed and asked if I had any questions. Happy to have worked with Kathy. More
Trenton Kendrick Is The Best! Outstanding service provided under the leadership of Trenton Kendrick. Prompt, professional, courteous, and extremely competent folks who work great Outstanding service provided under the leadership of Trenton Kendrick. Prompt, professional, courteous, and extremely competent folks who work great together as a team. Trenton communicated with me frequently and kept me well informed throughout the entire process. He and his team went out of their way to see that I got first-class treatment and an exceptional service experience, Thanks! More
Service advisor is the best I brought my Cadillac SRX in for service. The service advisor was the best I have ever encountered. I had the car serviced a few times at a dealership I brought my Cadillac SRX in for service. The service advisor was the best I have ever encountered. I had the car serviced a few times at a dealership in Atlanta. They were terrible, I'll never go back there again. The service advisor here, Thomas Frasure, was excellent. I will be back. More
quick and easy service Didn't know the dealership was working from appointments so I hadn't made one in advance. They accomodated me and quickly and efficiently handled the Didn't know the dealership was working from appointments so I hadn't made one in advance. They accomodated me and quickly and efficiently handled the service to my truck. Everything was great and completed the service in a very reasonable time. More
Great experience First of I received a email letting me know I was overdue on a oil change which I had forgotten about. I was able to make an appointment online which First of I received a email letting me know I was overdue on a oil change which I had forgotten about. I was able to make an appointment online which was quick and easy. And also received a reminder the day before the appointment. Arrived at Appointment time and was greeted and checked in. Really liked that I was informed of other issues that I might need changed. Instead of fixing and charging me for them. Thanks again and I’ll see you at the next appointment. Thanks More
Excellent Service The service agent was knowledgeable, couirteous, and professional. The parts I had ordered came in the next day and they were done with the installati The service agent was knowledgeable, couirteous, and professional. The parts I had ordered came in the next day and they were done with the installation in less than an hour.. Overall of the best services experiences I have ever had. Thank you Riverside Chevrolet service department. More
SRX REVIEW THESE PEOPLE ARE GREAT AND HAVE ALWAYS TAKEN CARE OF US. NO MATTER WHAT THEY ARE ALWAYS THERE WE HAVE BEEN USING THEM FOR A LONG TIME THESE PEOPLE ARE GREAT AND HAVE ALWAYS TAKEN CARE OF US. NO MATTER WHAT THEY ARE ALWAYS THERE WE HAVE BEEN USING THEM FOR A LONG TIME More
First Time Going to Riverside My service advisor was Kathy Otting and she made my first time an excellent experience. I scheduled the appointment online it as very easy to do. My service advisor was Kathy Otting and she made my first time an excellent experience. I scheduled the appointment online it as very easy to do. More
Brandon Norton Brand was very helpful and did not pressure me to make a sale. He listen and responded to all of concerns. I had to have follow up work done on the u Brand was very helpful and did not pressure me to make a sale. He listen and responded to all of concerns. I had to have follow up work done on the used vehicle I purchased and he helped me through the process. I highly recommend Brandon if you are looking to purchase a new or used vehicle! More