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Riverside Chevrolet Buick GMC Of Rome

Rome, GA

3.7
368 Reviews

100 Highway US-411

Rome, GA

30161

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Showing 368 reviews

April 20, 2018

not thorough This is the second time I've had my oil changed and the service center did not clear my "oil change" on dashboard. This causes it to ding and blink. More

by amanda23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service
May 01, 2018 -

Riverside Chevrolet Buick GMC Of Rome responded

Amanda, We apologize for the inconvenience and it is a huge inconvenience. We have set processes in place but obviously we need to review those procedures and will certainly take your recommendations under serious thought. I would advise that you invested quite a bit in your automobile and not take it to a non Hyundai dealer or aftermarket shop. This may void your warranty, which is of great value to you!! Thanks for letting us know our shortcomings and we will make sure we address those directly.

April 17, 2018

Mary Beu Mary gave us excellent customer service! This was our first time buying a new car and she helped answer all of my questions! Thanks Mary for the best More

by ANDREAWESLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota Phillips, Mary Beu
April 13, 2018

Very very satisfied!!!!! My wife and I have been buying automobiles and trucks, both new and used, from Riverside for over forty years and every transaction there has been ver More

by PAWPAWLANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota Phillips, Nick Cornejo
April 12, 2018

Looking for a new car I had been looking for a new truck and had already looked at several other dealerships and Riverside Chevrolet Cadillac was by far the friendliest and More

by DOOLEYAMANDA42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota Phillips, Mary Beu
April 12, 2018

Excellent Service! My vehicle went in for a recall but it was too late for a simple repair and instead I would need the part replaced. This was a major item and would re More

by JB619A
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle, Brandon Norton
April 12, 2018

All good Very professional the staff at the service department are very friendly and prompt to call as soon as my service was completed I would recommend river More

by TUCKERELECTRICMT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota Phillips
April 12, 2018

I will be back! Visiting Riverside Chevy was the best choice. I bought a vehicle and drove it home the same day. Ronnie Page is the sales person I delt with. He is th More

by Richard Edward Marsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Page, Dakota Phillips
April 11, 2018

Oil change check up Service was good no problems. Took car without an appointment and everything went well. Went over results of check up and what needs to be done next a More

by ABCMCGILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Morrison
April 11, 2018

Very tough problem with Onstar I had a very tough problem with my Onstar system that failed repair at another dealer. Although it took a while and nerves were frayed at both ends we More

by RPSUMNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent, Kyle, Vicky. Cathy , Stacy and Andy Welborn
April 10, 2018

Not a happy camper ! For 2nd time had oil smudges on my hood & on the black stripes.This is not what I expect from a Chevy dealership. You take a walk around of my car bef More

by RDBMS17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kathy Otting ,Josh Holloway
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