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Riverside Chevrolet Buick GMC Of Rome

Rome, GA

3.4
366 Reviews

100 Highway US-411

Rome, GA

30161

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Showing 366 reviews

May 02, 2018

Pleasant Friendly quick customer service, willing to help. Great follow up. Smiling people that seem to enjoy working at Riverside auto Group. Lots of stock t More

by INGRAM1851
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota Phillips, Andy Cantrell
May 02, 2018

Car problems My Traverse was having problems and the staff helped me set an appointment. They let me bring it on Sunday night so they would have the day to work on More

by Torey12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Orellana
April 30, 2018

Great place to go get oil changed. Fast service and consumer service was good. Waiting room was nice. Even have free snacks and coffee to enjoy More

by CROPER23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah
April 30, 2018

Service with a smile Everything was great! Great service and a lot shorter wait than I was expecting. Stacey was very friendly and made me feel like a customer should. More

by DREWTAYLOR43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey
April 27, 2018

Best customer service I have ever experienced The only thing I recommend is that the customer waiting areas windows be tinted. It was painfully bright in there with the sun beaming in. Everything More

by KAYLENE1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Young service dude
April 24, 2018

Super I had a great experience purchasing my new Cadillac ATS, I wish that every car dealership was as nice and courteous as Rome Riverside Chevrolet. More

by GYTAR7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota Phillips, Brittany Morrison
April 24, 2018

Comfortable pleasant experience Experience with dealership and sales very nice surprise. Sales rep Bobby Bramlett and support team very good. No pressure and knowledgeable team. Goo More

by GADRAGONLADY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota Phillips, Bobby Joe Bramblett
April 23, 2018

Prompt, Professional, Courteous As usual, a great job with excellent results! Stacy Carter made it happen smoothly, efficiently, and competently. I have read online at the Bolt ent More

by WGARRJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Carter
April 20, 2018

not thorough This is the second time I've had my oil changed and the service center did not clear my "oil change" on dashboard. This causes it to ding and blink. More

by amanda23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service
May 01, 2018 -

Riverside Chevrolet Buick GMC Of Rome responded

Amanda, We apologize for the inconvenience and it is a huge inconvenience. We have set processes in place but obviously we need to review those procedures and will certainly take your recommendations under serious thought. I would advise that you invested quite a bit in your automobile and not take it to a non Hyundai dealer or aftermarket shop. This may void your warranty, which is of great value to you!! Thanks for letting us know our shortcomings and we will make sure we address those directly.

April 17, 2018

Mary Beu Mary gave us excellent customer service! This was our first time buying a new car and she helped answer all of my questions! Thanks Mary for the best More

by ANDREAWESLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota Phillips, Mary Beu
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