
Riverside Chevrolet Buick GMC Of Rome
Rome, GA
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recent visit Everyone was very helpful and nice, Brandon is awesome. I set up an appointment to get oil changed and tires rotated and an appointment to check out a Everyone was very helpful and nice, Brandon is awesome. I set up an appointment to get oil changed and tires rotated and an appointment to check out a new car. Brandon set up an appointment for me to try a car I really thought I was going to get but after trying it I realized the car was not going to work for me. He let me figure it out and never put any pressure on my or anything. I hated that I had taken time that he may have made a sale but he never made me feel that way. That was just me. He was very kind and positive the whole time. I would definitely want to work with him again Only negative is it took 2 hours and 20 minutes to get oil changed and tires rotated even with an appointment. More
Southern Service with a Smile We just moved to the area less than a year ago. I brought my 2018 Silverado in for its initial service. Along with the required oil change needed, I w We just moved to the area less than a year ago. I brought my 2018 Silverado in for its initial service. Along with the required oil change needed, I wanted the service techs to check out a "thump" I heard when the truck was backing out of the driveway. While I was waiting for the service to be completed one of the service intake techs came to get me. The service tech wanted me to go on a ride along to try to point out the "thump" noise. The tech was very friendly and engaging. We never did find the cause of the noise, but maybe someday it will be more pronounced and easier to locate. I went back to the waiting area and in no time at all they came to get me and told me my service was complete. Considering the volume of cars coming in for service, my ride with the tech and the oil change and tire rotation my wait was exactly 1 hour. My initial observation was the service department is thorough, fast and extremely friendly. I am glad I came here to purchase my vehicle. More
As usual, courteous service and my wait was reasonable. Positive review.....as stated above.....courteous service and wait was reasonable. Lounge areas was well maintained, personnel friendly and kept me u Positive review.....as stated above.....courteous service and wait was reasonable. Lounge areas was well maintained, personnel friendly and kept me updated as to status of my vehicle. More
Love the no pressure salesmanship We were not pressured in anyway. We had already tried other dealerships and were pressured from the moment we walked in. It was not that way at River We were not pressured in anyway. We had already tried other dealerships and were pressured from the moment we walked in. It was not that way at Riverside and if all goes well we will trade there again. More
Experience Once we choice the automobile we wanted, everything went smooth. I at 1st felt that I was being pressured to purchase 1 type of automobile. But, I whe Once we choice the automobile we wanted, everything went smooth. I at 1st felt that I was being pressured to purchase 1 type of automobile. But, I when it was all said and done, we got what we needed to have. More
Great Service,would tell friends and family members about the service I received. Would come back again. Nice people and service. Great place to bring your Service,would tell friends and family members about the service I received. Would come back again. Nice people and service. Great place to bring your vehicle. More
Courteous and good follow up Very courteous and follow up was great. Kathy kept me informed on my service. I had a rental car to fulfill my needs. Car still under warranty and it Very courteous and follow up was great. Kathy kept me informed on my service. I had a rental car to fulfill my needs. Car still under warranty and it was covered. More
Great experience Everyone did their best to make sure I was taken care of. My truch was is for a routine service. It was ready at the end of the day as promised. Everyone did their best to make sure I was taken care of. My truch was is for a routine service. It was ready at the end of the day as promised. More
Top-notch Seevixe Great staff! Great service! Even the trainee was professional and knowledgeable and extremely helpful. They answered al my questions and got me in and Great staff! Great service! Even the trainee was professional and knowledgeable and extremely helpful. They answered al my questions and got me in and out quickly. More
5000 service I would definitely recommend. I started using this dealership after the one in Dalton kept disappointing me. It was awful awful! Riverside is nothing I would definitely recommend. I started using this dealership after the one in Dalton kept disappointing me. It was awful awful! Riverside is nothing like them. They are professional, kind, and provide great customer service. It takes a bit but not too bad! More