Riverside Chevrolet Buick GMC Of Rome

Way too exspensive! Got a quote of around 500 dollars to fix my car was told there were several damaged wires and would take awhile to fix it after all said and done th Got a quote of around 500 dollars to fix my car was told there were several damaged wires and would take awhile to fix it after all said and done there was only two wires that was damaged and one wich I had already fixed and my a.c. needed charged they made sure to keep it close to the 500 dollar estimate alright took 4 hours to fix 1 wire and charge a.c. what a joke More

Sad first experience This is exactly what I have come to expect from Millenial era customer service. Last new car came from Tuscaloosa Chevrolet and very sorry I didn't go This is exactly what I have come to expect from Millenial era customer service. Last new car came from Tuscaloosa Chevrolet and very sorry I didn't go back for this one. It's what I get for trying to support local business. More

Awesome Customer Service I took my car in for a manufactor recall. They processed the paperwork and got me out in a short period of time. I love getting my car serviced at Riv I took my car in for a manufactor recall. They processed the paperwork and got me out in a short period of time. I love getting my car serviced at Riverside. More

Always Great!! I love going to them. Always helpful and want to know if they could do more. They have gain a customer for life and I look forward to my next car!! I love going to them. Always helpful and want to know if they could do more. They have gain a customer for life and I look forward to my next car!! More

Make up your mind When I purchased this vehicle there I purchased the service plan and was told all I had to do was call when it needed oil changed and service and brin When I purchased this vehicle there I purchased the service plan and was told all I had to do was call when it needed oil changed and service and bring it by and it would not take over 15 minutes because they would be expecting me. Well when I called the 1st 2 times they said they did not take appointments just to come on by and they would get to it that 15 minutes turned into about 2 hours or more. This time I just came on in like the other 2 times they tell me you are suppose to have an appointment. More

Appointment Required The service was done quickly, once I was made aware that an appointment was required and that I would have to leave and come back later. Do forget to The service was done quickly, once I was made aware that an appointment was required and that I would have to leave and come back later. Do forget to make an appointment. No service without provided without one. More

Great customer service As always Riverside's service department took care of me and my vehicle. Always attentive and courteous. When the service is done goes over what they As always Riverside's service department took care of me and my vehicle. Always attentive and courteous. When the service is done goes over what they did in detail and makes sure I am satisfied before having me sigh. Highly recomended. More

Great service as always The service center has always been top notch as long as Kathy is there to take care of it!!!!!! I’ve used Reverside service for about fifteen years an The service center has always been top notch as long as Kathy is there to take care of it!!!!!! I’ve used Reverside service for about fifteen years and have always gotten good service and great repairs done quickly. Thank You Riverside More

36,000 mile service What brought me in was 36000 miles service, I was please I felt the extra service product (filters) were too expensive. The 2 years included service w What brought me in was 36000 miles service, I was please I felt the extra service product (filters) were too expensive. The 2 years included service which caused me to forget how expensive vehicle maintenance is. More

Awesome service They were ready for me when I arrived. The service desk member listened and recorded everything I said was wrong. They had a loaner car waiting on me They were ready for me when I arrived. The service desk member listened and recorded everything I said was wrong. They had a loaner car waiting on me since they had to keep my car a couple of days. Everyone was friendly and helpful. More