Riverside Chevrolet Buick GMC Of Rome

Pleasurable Transaction Great experience working with sales and finance team. Nick and Justin were very friendly and helpful. All questions, even after the sale, have been Great experience working with sales and finance team. Nick and Justin were very friendly and helpful. All questions, even after the sale, have been answered professionally and thoroughly. More

Great friendly experience I felt like they really cared about me as a person! Would highly recommend them to anyone buying a car.. they worked hard to get me finances and once I felt like they really cared about me as a person! Would highly recommend them to anyone buying a car.. they worked hard to get me finances and once I got there to get my new car they made sure I didn't have to wait a long time. More

Genuine service I'm treated for the most part with genuine appreciation.... Chris every helpful and made me feel like he genuinely cares. He provided friendly service I'm treated for the most part with genuine appreciation.... Chris every helpful and made me feel like he genuinely cares. He provided friendly service.... makes me want to look forwarded to next visit. More

Appointments No appointment. I was told u need one and I explained that I travel a lot and it is hard to schedule one. They changed oil and rotated tires faster th No appointment. I was told u need one and I explained that I travel a lot and it is hard to schedule one. They changed oil and rotated tires faster than any other times I have been there. I have been getting service there for the last six years. More

Worst Experience Ever I stopped by to look at new Tahoe. I met Nick Cornejo, and took a test drive. I told Nick that I would come back in a few days and I would give him a I stopped by to look at new Tahoe. I met Nick Cornejo, and took a test drive. I told Nick that I would come back in a few days and I would give him a chance to work on the purchase. When I came back, Nick wasn't there so they sent Anthony D out to work with me. I just wanted an appraised value for my 2011 Yukon. Anthony totally ignored every request that I made. He came in with a work up sheet showing 29k trade value! When I ask about it he covered it with his hand and said don't worry about it! I ask several times for my keys so I could leave and he wouldn't get them, so I had to tell him either he could get them or I would! The work up sheet was signed off on by the sales manager! The one and only reason I came back was because I had told Nick that I would give him a chance. Then after all that I got screwed on the interest rate!!! I just didn't have any fight left! Nick deserves a raise, he was amazing. However, if he wants to make a career out of car sales he should probably check out other dealerships. More

Completely satisfied with all aspects of service center. technician was very knowledgeable and work was performed in minimum time.Service dept personnel courteous and friendly . Extremely satisfied with mai technician was very knowledgeable and work was performed in minimum time.Service dept personnel courteous and friendly . Extremely satisfied with maintenance performed on my vehicle . More

Couldn’t get any better! Robert in customer service, Al that chauffeured me to shopping center and back while car being serviced and Chad the technician were so very kind and Robert in customer service, Al that chauffeured me to shopping center and back while car being serviced and Chad the technician were so very kind and polite. Grateful to know I can use Riverside as my Cadillac service center! Couldn’t ask for better service! More

Good experience Unexpected work and expensive...A lot had to be done. But had my SUV back 3-4 days.. Jada was very helpful and kept me up to date every step. Unexpected work and expensive...A lot had to be done. But had my SUV back 3-4 days.. Jada was very helpful and kept me up to date every step. More

Disappointed I had an appointment for 8:15 to have my oil changed and tires rotated. So did around 10 to 20 other people. I expected to be in and out in about an I had an appointment for 8:15 to have my oil changed and tires rotated. So did around 10 to 20 other people. I expected to be in and out in about an hour. I did not expect it would take over 2 hours. I went to check on the status of my car and was told it would be 15 more minutes. I waited and was still not ready. I opened the door again to check and was told I would have to wait on paperwork. Then when I was called, my car was back in the line to have the oil changed again. I left at 10:30 disappointed. More

New Vehicle Service I went in to have my new truck serviced. Every one was proffessional and efficient. Everything was completed and explained when they were finished. Th I went in to have my new truck serviced. Every one was proffessional and efficient. Everything was completed and explained when they were finished. They were very courteous and knowledgeable. More