Riverside Chevrolet Buick GMC Of Rome

Completely satisfied with all aspects of service center. technician was very knowledgeable and work was performed in minimum time.Service dept personnel courteous and friendly . Extremely satisfied with mai technician was very knowledgeable and work was performed in minimum time.Service dept personnel courteous and friendly . Extremely satisfied with maintenance performed on my vehicle . More

Couldn’t get any better! Robert in customer service, Al that chauffeured me to shopping center and back while car being serviced and Chad the technician were so very kind and Robert in customer service, Al that chauffeured me to shopping center and back while car being serviced and Chad the technician were so very kind and polite. Grateful to know I can use Riverside as my Cadillac service center! Couldn’t ask for better service! More

Worst Experience Ever I stopped by to look at new Tahoe. I met Nick Cornejo, and took a test drive. I told Nick that I would come back in a few days and I would give him a I stopped by to look at new Tahoe. I met Nick Cornejo, and took a test drive. I told Nick that I would come back in a few days and I would give him a chance to work on the purchase. When I came back, Nick wasn't there so they sent Anthony D out to work with me. I just wanted an appraised value for my 2011 Yukon. Anthony totally ignored every request that I made. He came in with a work up sheet showing 29k trade value! When I ask about it he covered it with his hand and said don't worry about it! I ask several times for my keys so I could leave and he wouldn't get them, so I had to tell him either he could get them or I would! The work up sheet was signed off on by the sales manager! The one and only reason I came back was because I had told Nick that I would give him a chance. Then after all that I got screwed on the interest rate!!! I just didn't have any fight left! Nick deserves a raise, he was amazing. However, if he wants to make a career out of car sales he should probably check out other dealerships. More

Good experience Unexpected work and expensive...A lot had to be done. But had my SUV back 3-4 days.. Jada was very helpful and kept me up to date every step. Unexpected work and expensive...A lot had to be done. But had my SUV back 3-4 days.. Jada was very helpful and kept me up to date every step. More

Disappointed I had an appointment for 8:15 to have my oil changed and tires rotated. So did around 10 to 20 other people. I expected to be in and out in about an I had an appointment for 8:15 to have my oil changed and tires rotated. So did around 10 to 20 other people. I expected to be in and out in about an hour. I did not expect it would take over 2 hours. I went to check on the status of my car and was told it would be 15 more minutes. I waited and was still not ready. I opened the door again to check and was told I would have to wait on paperwork. Then when I was called, my car was back in the line to have the oil changed again. I left at 10:30 disappointed. More

New Vehicle Service I went in to have my new truck serviced. Every one was proffessional and efficient. Everything was completed and explained when they were finished. Th I went in to have my new truck serviced. Every one was proffessional and efficient. Everything was completed and explained when they were finished. They were very courteous and knowledgeable. More

Great I had a great experience here. Nick Cornejo done a great job to get me in what I wanted and for the right price. I will be buying my second vehicle fr I had a great experience here. Nick Cornejo done a great job to get me in what I wanted and for the right price. I will be buying my second vehicle from riverside Chevy very shortly. More

Great experience Great service. They worked with me to get the best deal. Would definitely go back again and refer all of my friends to go for there next vehicle Great service. They worked with me to get the best deal. Would definitely go back again and refer all of my friends to go for there next vehicle More

Great experience!! Buying my new 2018 Chevy Silverado was a breeze!! Alex, my salesman was very professional, yet down to earth...exactly what I like. He was very knowle Buying my new 2018 Chevy Silverado was a breeze!! Alex, my salesman was very professional, yet down to earth...exactly what I like. He was very knowledgeable about the vehicles at Riverside. and he did exactly what he said he would do. The finance man, was great too! Made the process very easy and quick! I would definitely recommend Riverside to my friends and family! More

Service Alignment During a recent regularly scheduled maintenance, the wheels alignment did not pass the review, so we scheduled a time to have that done. I was told it During a recent regularly scheduled maintenance, the wheels alignment did not pass the review, so we scheduled a time to have that done. I was told it might take up to 2 hours. I was prepared for the lengthy stay, but to my great surprised, it was repaired in an hour’s time! Great job service team! More