Riverside Chevrolet Buick GMC Of Rome

Easiest auto purchasing experience ever! I was lucky enough to be assisted by Elizabeth "Liz" Livingston, a dynamic young lady who just recently joined the dealership. She did a great job of I was lucky enough to be assisted by Elizabeth "Liz" Livingston, a dynamic young lady who just recently joined the dealership. She did a great job of helping me decide on the vehicle I bought at a price with which I was happy. When I picked the vehicle up the next day, she made sure it was clean and fueled, and she helped me set up the bluetooth interface and the On Star connection. She is a real asset to the dealership. More

Oil change I’ve bought several new trucks over the years and I always have them serviced there. The service is great and everyone is very friendly and they expl I’ve bought several new trucks over the years and I always have them serviced there. The service is great and everyone is very friendly and they explain how and what they did or need to do More

Unscheduled repair Experienced an issue with my climate control system that had an impact on the drivetrain. Took the car in, unscheduled, and Jada worked quickly to see Experienced an issue with my climate control system that had an impact on the drivetrain. Took the car in, unscheduled, and Jada worked quickly to see where in the schedule she could possibly work me in and made an appointment for just a few days away. Very pleased with the great service and personal attention... Jada did an exceptional job More

Always great service We always use Riverside to service my wife’s Traverse. We’ve never had a bad experience and Customer service is always great. Jada and all of the staf We always use Riverside to service my wife’s Traverse. We’ve never had a bad experience and Customer service is always great. Jada and all of the staff do a great job. More

Good Service On time and met my expectation. It would have been higher if more than one person was helping with cars and took around 7 to 8 minutes for someone to On time and met my expectation. It would have been higher if more than one person was helping with cars and took around 7 to 8 minutes for someone to help. More

Too slow. 2 hours for an oil change is ridiculous. The service writer seemed overwhelmed and was rude to several other coworkers. Then the up sale scare tacti 2 hours for an oil change is ridiculous. The service writer seemed overwhelmed and was rude to several other coworkers. Then the up sale scare tactics were a little over the top. The first 4 services were complimentary with purchase of a new vehicle. Everything was fine every visit, but once I had to pay out of pocket- my air/cabin filters needed to be replaced at an exorbitant amount. This is not the first time I have had long waits for service at this dealership. Even the cashier seemed unhappy with her job and peppered in complaints during our brief interaction. More

Tahoe purchase Andy Welborn began the relationship with Riverside Auto Group and Brandon Norton completed the transaction. I was very pleased with the attentiveness Andy Welborn began the relationship with Riverside Auto Group and Brandon Norton completed the transaction. I was very pleased with the attentiveness that I received. I have purchased many cars from this dealership and will continue to do so in the future. More

awesome always bought Cadillacs from riverside great service very helpful andy was awesome to work with helped us find car we wanted and delivered on time always bought Cadillacs from riverside great service very helpful andy was awesome to work with helped us find car we wanted and delivered on time More

Amazing Mr.Andy Cantrell went beyond expectations to allow us to have the vehicle we now own and are very happy! Thank you so much Mr. Andy Cantrell Mr.Andy Cantrell went beyond expectations to allow us to have the vehicle we now own and are very happy! Thank you so much Mr. Andy Cantrell More

My oil change at Riverside Chevy. Very pleasant experience,great service. Kathy Otting is always very helpful and informative....Ethan in the parts department is always eager to help w Very pleasant experience,great service. Kathy Otting is always very helpful and informative....Ethan in the parts department is always eager to help with parts and any questions I might have .,Ethan in parts. More