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Riverside Chevrolet Buick GMC Of Rome

Rome, GA

3.4
366 Reviews

100 Highway US-411

Rome, GA

30161

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Showing 366 reviews

August 30, 2018

4th generation buyer My family has been buying from them for several generation now . They always try to do their best to earn your business and the new sales guy was extr More

by BOARMAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota Phillips, Brandon Norton
August 30, 2018

Very poor Kept my car for 10 days just to tell me the knocking sound was nothing and there's nothing wrong with me car?? Also, I provided a bulp for my headligh More

by DNANELSON1017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Oct 23, 2018 -

Riverside Chevrolet Buick GMC Of Rome responded

Hello, I want to first apologize that they were unable to find anything wrong with your vehicle and to thank you for taking the time to let us know about this. I know you stated you would never return for service but I wanted to at least offer to have the noise inspected again for you to see if they can find anything abnormal. Please feel free to reach out to me if I can be of assistance in resolving this issue for you. Thank you for your business and I look forward to hearing from you. Vickey McConnell Service Manager Riverside Chevrolet

August 29, 2018

Service I always have brought my truck to Riverside since I bought it in 2011. Service and people are always friendly . This past visit I was told I had a nai More

by BTBAIRD1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
August 29, 2018

Nick Cornejo is an honest car salesman. No lying, no hustle. Helped me get a great affordable ride when I needed one most. Nick looked me straight in my eyes when talking with me and was mor More

by G.HARRIS7213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota Phillips, Nick Cornejo
August 29, 2018

Truck buying experience Friendly staff and they worked hard to get the deal done with class. Brandon Norton went above and beyond to help me out. It was worth the drive. More

by bulldog270
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Norton
August 24, 2018

Out standing Everyone one was helpful nice and respectful Highly recommend this dealership to anyone who is interested in purchasing a new or used car. They trea More

by nasal76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Norton
August 24, 2018

Outstanding Under Vickie McConnell's outstanding management of the Service Dept. and such good employees as Kathy Otting, I will keep letting Riverside Chevrolet More

by HAOLDHAM29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vickie McConnell and Kathy Otting
August 22, 2018

Altzheimers Sets IN Forgot about my 1pm appointment and showed up at 4:45 and got taken care of promptly. they could have easily told me I missed my appointment, too bad More

by DEB119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin McNabb, Robert Jordan
August 21, 2018

Warranty and Recall items performed. This dealership has incredible customer service. Not only that, but the quality of workmanship on the repairs was much higher than I’ve ever experienc More

by A.D.HATCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy - Service Rep
August 21, 2018

took over and hour for a oil change ? the only thing I would recommend is when the guy's place a mileage sticker on the windshield they clean the old glue off before placing the new one on More

by ROGERLEMASTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
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