Riverside Chevrolet Buick GMC Of Rome

New truck buy Have bought 3 new autos from riverside in past few yrs. was in to trade a truck I purchased a few months back by a sales lady that no longer is employ Have bought 3 new autos from riverside in past few yrs. was in to trade a truck I purchased a few months back by a sales lady that no longer is employed by riverside. I told her I need a truck that was able to pull certain weight and she researched and I took her word. Found out that was not true and wanted to upgrade. Worked with Rayan and. Alex and came up with one but I said I could no get down payment till few days later. Deal was texted to me by Alex and when I got down payment was told needed 1000 more. I tried to get an answer before I came in as I was in for hours each day. Finally I found out why. Was needed more money than we talked about...salesman keep telling me to come in...I called fo the sales manager and was. Called by the salesman with disappointing news. I am not sure why deal changed in few days...and why he was not just up front with me and was getting upset when I would text for answers. This would have been the 4th new car I got from you. And don’t understand why it changed like it did. They knew I wanted the deal and was just waiting. Bob Morris More

Great people Great service department from making appointments to getting service performed. They greet you when you pull up and check you in. Let you know if you Great service department from making appointments to getting service performed. They greet you when you pull up and check you in. Let you know if you other issues before fixing. Minimum waiting times. Thanks More

Great help Riverside did a great job repairing the a/c in my suburban and taking care of a couple recalls. They were able to put my wife in a loaner vehicle that Riverside did a great job repairing the a/c in my suburban and taking care of a couple recalls. They were able to put my wife in a loaner vehicle that was a tremendous help. Good service and friendly people. More

Great Brandon was great I would recommend him to everybody. He Was very reasonable and made sure I Left The Loy Happy And Very Pleased. He made sure all of Brandon was great I would recommend him to everybody. He Was very reasonable and made sure I Left The Loy Happy And Very Pleased. He made sure all of my needs was met More

Disappointment Our company, Holston Gases bought the 2016 Silverado brand new from this dealership. I have had all of the service work done at this dealership. Two w Our company, Holston Gases bought the 2016 Silverado brand new from this dealership. I have had all of the service work done at this dealership. Two weeks ago, I took the truck in because the transmission was slipping and the air had quit working. I was told that the transmission needed to be re-built, and the compressor had to be replaced. The truck came with a 60,000 mile warranty, one of the worst in the industry, so it would be around $ 5000.00 to repair the truck. The attitude of the service rep was no big deal, this kind of thing happens all the time. I notified my boss, and they are checking through the company to see how many GM trucks the company owns around this age. Two years old. Holston will no longer purchase GM trucks. Also, my brother owns a 2015 GMC Sierra. His transmission has been acting strange and it had only 28000 miles on it. He and his wife bought a new 2017 Denali, and the transmission had already been replaced in it. I believe that GM has known there is a problem with these transmissions, and have chosen to do nothing about it. I have babied this truck since the company bought it for me, because I was told I could purchase it for a really good deal once it was depreciated. I would never consider buying a GM product now. This kind of quality is what has opened the door for the Toyota! Please take me off of your e-mail list and do not contact me again. Rick Minshew Holston Gases More

Don’t recommend Oil filter leaked. Oil level almost a quart low. Marked up air filter 100%. Falsified paperwork on tire pressures. Left oily rag in cab of truck. Will Oil filter leaked. Oil level almost a quart low. Marked up air filter 100%. Falsified paperwork on tire pressures. Left oily rag in cab of truck. Will not use again. More

awesome Very friendly people who take the time and listen to put you in the right vehicle. They also sit down and find the right packages and coverage to real Very friendly people who take the time and listen to put you in the right vehicle. They also sit down and find the right packages and coverage to really feel confident in the deal.Brandon Roach was excellent in finding the right car for my family. More