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Riverside Buick GMC Cadillac
Cartersville, GA
105 Reviews
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Showing 105 reviews
July 30, 2018
Fantastic service My wife was in need of her oil changed and she was in a hurry. The whole process took less time than she was expecting, A plus !!! My wife was in need of her oil changed and she was in a hurry. The whole process took less time than she was expecting, A plus !!! More
by carter2070
Verified CustomerEmployees Worked With
Brandi Lawson , Trent Kendrick
July 27, 2018
2018 GMC Canyon Very satisfied wiht the entire sales process, it was very easy to get to the price that I wanted. I was treated very respectfully, no games. Very satisfied wiht the entire sales process, it was very easy to get to the price that I wanted. I was treated very respectfully, no games. More
by sunbeltpropertymaintenance
Employees Worked With
David Carter, Justin Pope
July 26, 2018
Very good experience. They kept to my appointment time, which is important to me. Very professional, took the time to answer a few questions. Very pleasant, offered me wa They kept to my appointment time, which is important to me. Very professional, took the time to answer a few questions. Very pleasant, offered me water, coffee, which made the waiting pleasant. Prices were not too bad either. More
by PFODTRAIN
Employees Worked With
Misti Nettles , Misti Nettles
July 12, 2018
regular maintance service Only complaint..I registered online..talked with 2 different a few days before..when I got there, said online signup was no available....However..they Only complaint..I registered online..talked with 2 different a few days before..when I got there, said online signup was no available....However..they did get in quickly and out in good time..coustomers should be notified if online appointments are not being taken... Thanks Van Jacobs More
by JACOBS_VAN
Employees Worked With
Misti Nettles
July 10, 2018
Remote program I recently purchased two fob remotes for my 14 Sierra. I didn't realize that newer model trucks require you to bring to the dealer to program. I made I recently purchased two fob remotes for my 14 Sierra. I didn't realize that newer model trucks require you to bring to the dealer to program. I made an appointment online the previous week for 12 noon Monday 7/9 so I could take the truck in during my lunch break. I arrived and was told that the system was down and that no record of my appointment was on file. Staff was confused as to who would be able to help me as everyone was on lunch break. I was told that I would have to wait. After being tossed around between associates someone finally took my information, key and pulled my car into the bay. The programming took about 30 minutes. On a positive note I was told what I felt was a high cost for the job up front. In the end I was charged for a half hour of work vs one full hour and I felt that was fair. The experience felt chaotic with very little regard to my time. More
by bradfmclaughlin
Employees Worked With
Trent Kendrick, Kyle Pulliam
July 09, 2018
Very happy with my purchase Chris Bowen and the staff were very helpful and friendly to work with And made the buying and choosing my new 2018 GMC Sierra process easy. Chris Bowen and the staff were very helpful and friendly to work with And made the buying and choosing my new 2018 GMC Sierra process easy. More
by rwilsonsr0
Employees Worked With
Chris Bowen
July 06, 2018
Very Professional Dennis and David were super. Made sure everything was perfect. Unlike the out if town dealers that were liars and unethical. The dealership will be Dennis and David were super. Made sure everything was perfect. Unlike the out if town dealers that were liars and unethical. The dealership will be a definite asset to the Cartersville community. Thanks, also to Andy Welborn for steering me to his sales staff. Very impressed. Saved me money. More
by VANNVAUGHAN
Employees Worked With
David Carter
July 04, 2018
Just OK I scheduled my service appt online via the website which gives a drop down menu with available dates and time slots. When I arrived the day of at the I scheduled my service appt online via the website which gives a drop down menu with available dates and time slots. When I arrived the day of at the scheduled time, I was told there were no technicians there to service my vehicle. No one could really explain why one of the time selection choices on their website was 5:20 pm when all technicians leave for the day at 4:00 pm. When I try to call the service center no one answers the phone. When I leave voicemails- I get no return call. Overall very unprofessional and lacking the most basic customer service. More
by LANHAMDING
Employees Worked With
Mallory, Trent Kendrick
July 02, 2018
Very knowledgeable sales staff Sales staff went out of their way to answer all my questions and help find the exact product I described. No high pressure salesmanship, a pleasureab Sales staff went out of their way to answer all my questions and help find the exact product I described. No high pressure salesmanship, a pleasureable experience doing business here. More
by Navy vet
Employees Worked With
Kaemon Hernandez
June 30, 2018
David my salesman was great. David really listened to me and what I wanted. He was not pushy but willing to find me what I wanted. I had been to five other dealerships before I ca David really listened to me and what I wanted. He was not pushy but willing to find me what I wanted. I had been to five other dealerships before I came to Riverside. And because of Dave I was sold. More
by HEATHERALLEN736
Employees Worked With
David Carter
