Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Riverside Buick GMC Cadillac
Cartersville, GA
105 Reviews
Filter Reviews by Keyword
By Type
Showing 105 reviews
September 25, 2018
Awesome experience They helped me get exactly what i was looking for! Great people and very helpful. Will definitely be back woth future business. Live my vehicle! They helped me get exactly what i was looking for! Great people and very helpful. Will definitely be back woth future business. Live my vehicle! More
by hayleybug0204
Verified CustomerEmployees Worked With
Derek Baines
September 25, 2018
Great experience Staff are very friendly and not pushy at all. Worked to get us what we wanted at a fair price. Would definitely buy from them again. Highly recommend. Staff are very friendly and not pushy at all. Worked to get us what we wanted at a fair price. Would definitely buy from them again. Highly recommend. More
by eric.enelson.nelson
Employees Worked With
Da'Kelin Wells, Derek Baines
September 24, 2018
Great selection of GMC trucks! Great selection of GMC trucks and I got a good trade in for my old one. I would deal with them again when I have the chance. Great selection of GMC trucks and I got a good trade in for my old one. I would deal with them again when I have the chance. More
by Ben
Employees Worked With
David Carter, Dakota Phillips
September 21, 2018
Fast service, friendly staff! Excellent customer service.......everyone was friendly super fast service...sales people are really knowledable of the vehicles.. Recommend everyone t Excellent customer service.......everyone was friendly super fast service...sales people are really knowledable of the vehicles.. Recommend everyone to check out their selection of pre owned and New vehicles. More
by BRANDINLAWSON211
Employees Worked With
Gerard Melendez, Trent Kendrick
September 19, 2018
Tire Problem Had tire loosing air slowly, Tech found very small screw in tire...patched it..was in and out quickly...everything was taken care..treated very profes Had tire loosing air slowly, Tech found very small screw in tire...patched it..was in and out quickly...everything was taken care..treated very professionally..already use this dealership for my regular service...very please with them Van More
by JACOBS_VAN
Employees Worked With
Da'Kelin Wells, Misti Nettles
September 17, 2018
Beware Took car in for oil change, warranty work, and tire rotation. Advised service staff that I had a slow leak on right rear tire. Tech explained warrant Took car in for oil change, warranty work, and tire rotation. Advised service staff that I had a slow leak on right rear tire. Tech explained warranty work and appears to know his specialty. However, when I went to pay I noticed a $109 charge for diagnosis of nail in tire. Service staff advised me that I was charged for not buying a new tire after I was advised that they could not fix the tire because the nail was on the sidewalI. I told her a had another appointment and could not have the work done today. She would not take the charge off because I would not authorize the work. Mmmm, I think that this business is cooking their books!!!! I received a full refund when the service manager reviewed my complaint. More
by LFCJR
Employees Worked With
Did not notice names
September 16, 2018
POTENTIAL NEW CUSTOMER NEVER TO RETURN I WENT TO THE CARTERSVILLE LOCATION, THOUGHT THE PLACE WAS DESERTED. WHEN THE ADVISOR FINALLY CAME TO HER DESK I HAD NO IDEA SHE WORKED THERE. DRESSE I WENT TO THE CARTERSVILLE LOCATION, THOUGHT THE PLACE WAS DESERTED. WHEN THE ADVISOR FINALLY CAME TO HER DESK I HAD NO IDEA SHE WORKED THERE. DRESSED FOR YARD WORK NOT MEETING THE PUBLIC. NEVER INTRODUCED HERSELF. IT TOOK ALMOST AN HOUR FOR A OIL CHANGE AND I WAS THE ONLY CUSTOMER IN THE PLACE. THEY ACTED LIKE THEY COULD CARE LESS IF I WAS THERE OR NOT AND IT LOOKED LIKE THEY FELT THE SAME WAY ABOUT BEING THERE. I OWN 4 GM VEHICLES AND I WILL BE DRIVING THE 40+ MILES TO KENNESAW FROM NOW ON. More
by BECKS27
Employees Worked With
NO SURE WHAT HER NAME WAS, SHE NEVER INTRODUCED HERSELF.
September 07, 2018
Traded in my Encore for a new Encore Got a great deal and an excellent value on my trade in. My OnStar subscription was transferred from the old car to the new one before I left the lot. Got a great deal and an excellent value on my trade in. My OnStar subscription was transferred from the old car to the new one before I left the lot. More
by GEEKGURL37
Employees Worked With
Robert
September 07, 2018
Brandy I really liked working with Brandy at extension 2208 she's very customer service oriented and on top of things. She is awesome, thank you Brandy I really liked working with Brandy at extension 2208 she's very customer service oriented and on top of things. She is awesome, thank you Brandy More
by Susie
Employees Worked With
Brandy
August 29, 2018
System Issues First and foremost I would like to thank the service team for getting my car worked on. However, the online reservations systems is not working as it First and foremost I would like to thank the service team for getting my car worked on. However, the online reservations systems is not working as it should be and the phone system did not allow me to contact the service center to see if my online reservation was received. Again, hats off to the service team for working through the systems issues and getting my work done. More
by JOHN.FRANKOVSKY
Employees Worked With
I do not remember the young ladies name who I worked with.
