Riverhead Toyota

It was a pleasurable, no-pressure, no-hassle, experience buying our 2005 Toyota Sienna from our salesperson Ian, who couldn't have been any better. However, the service department leaves something to be des buying our 2005 Toyota Sienna from our salesperson Ian, who couldn't have been any better. However, the service department leaves something to be desired. I have routinely had our car serviced there. Most times, they were good to very accomodating (even loaning me a Prius to drive while mine was being serviced), on my last visit for a regularly scheduled mainenance, their work on my cars brakes was not satisfying. Driving the car home, I noticed a very distinct "wobble" in the steering wheel whenever I braked. I got home and made another appointment to have them correct this. So I drove from Montauk back up to Riverhead. They said they couldn't find anything wrong with their work. The car continued to have this problem until I braked hard one day, which seemingly fixed the brake problem. So my rating is based on mostly on my experience with their service department. More

Tim was extremely helpful and listened to our wants and needs. He, along with the finance guy (Jerry?) did everything they could to make the sale and make sure we were happy. needs. He, along with the finance guy (Jerry?) did everything they could to make the sale and make sure we were happy. More

I had been to two other dealers before going to Riverhead. They (the others) had ONE Yaris apiece! Riverhead had a huge lot packed with new cars and at least TEN Yaris cars or more. Three were exac Riverhead. They (the others) had ONE Yaris apiece! Riverhead had a huge lot packed with new cars and at least TEN Yaris cars or more. Three were exactly the color and "fully loaded" as my top chioce I wanted. I was able to choose from the three, test drive the EXACT car I would be buying, not a "demo" car. Jeff made the whole thing quick and painless. It was my first new car buy and it was'nt scary at all. I got a great interest rate too. Peter in the financing Dept. took care of ALL the complicated paperwork stuff. Registration, new plates , inspection. All I did was show up next day and drive off very happy. Got a great deal, and negotiation was'nt like fighting Mike Tyson in the ring. I really can't hesitate to recommend them. More

I went in searching for a new vehicle. Lois was extremely knowledgeable and very helpful. Most important, she was honest and took the time to talk to me and didn't rush me out. I trust her comple extremely knowledgeable and very helpful. Most important, she was honest and took the time to talk to me and didn't rush me out. I trust her completely! Her type of professionalism is lacking in car dealerships all over the island. Riverhead Toyota is lucky to have her. All of my friends have had very positive experiences with her too. Thanks Lois...because of you, I will shop Riverhead Toyota and refer more of my friends to you as well!!! More

We just went there to see a new model of truck and left an hour later with order for one. We met a very friendly sales person with smile on her face , with no presure to sell anything. But after a short te an hour later with order for one. We met a very friendly sales person with smile on her face , with no presure to sell anything. But after a short test ride and a price given - we decided to buy it same day, so we place an order. All arrived as promised with even extra equipment installed with no extra charge. Over 3 years later I have send there many of my friends and family members ( my brother in law is picking up new Highlander any day now). Just remember everyone is working there to make you happy, from sales to service ---and they do wonderful job ---it's a very friendly place. Even government run anti-Toyota campaign can not hurt their reputation -- TRUST ME !!! More

Over the years, I have purchased both new and used cars from Riverhead Toyota. I can't imagine buying a car from any other dealer. The sales and service staff are all honest, fair, and professional. Thei from Riverhead Toyota. I can't imagine buying a car from any other dealer. The sales and service staff are all honest, fair, and professional. Their main interest is to provide their customers with the best possible service at the best possible prices. My car of choice will always be a TOYOTA, and you can be sure that my car dealership of choice will always be RIVERHEAD TOYOTA! More

All service has been done in a timely fashion. Everyone has been friendly and helpful at all times.I will continue to use the Toyota service department for service needed in the future. I will also recomme has been friendly and helpful at all times.I will continue to use the Toyota service department for service needed in the future. I will also recommend Toyota service center to all my friends and to anyone that asks for a fair place to go for service. More

Leased my first vehicle at Riverhead Toyota and had a horrible experience from the start. I should have took that as a clue not to lease from them. The service department is the only good part of that de horrible experience from the start. I should have took that as a clue not to lease from them. The service department is the only good part of that dealership. The sales associates are not friendly nor helpful. I practically sold myself the truck. When going over lease end options they were rude and acted like I was a bother. Even just dropping the truck off on the lease end date was not a good experience. The only nice sakes associate was the used car guy. I would never shop here again and ended up not buying a Toyota this time. More

I can always reley on Totoyota in Rverhead for effivient and friendly service. I come back for my car needs or questions with the expectation that they care. Eva and Matt have always been great with custome and friendly service. I come back for my car needs or questions with the expectation that they care. Eva and Matt have always been great with customer service and have always followed through with what they promise! More

Riverhead Toyota is great! They were very helpful when I bought a used Prius there, and very nice. Thanks for all your help Riverhead Toyota. We really appreciate it. I would definitely recommend this deale bought a used Prius there, and very nice. Thanks for all your help Riverhead Toyota. We really appreciate it. I would definitely recommend this dealership to other people who are looking to buy a car. More