Riverhead Toyota
Riverhead, NY
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In my previous experience in purchasing a new car, I have visited several dealers before making a purchase and had planned to do this in October and November, making a purchase at the end of my visits. Toy visited several dealers before making a purchase and had planned to do this in October and November, making a purchase at the end of my visits. Toyota Riverhead was my first visit to a dealership. Fortunately on that day Sheerie Moustakas introduced herself to me . After a very pleasant discussion we concluded that Sheerie couldn't meet my purchase price on that day, however, Sheerie did refer me to the Manager of Toyota Riverhead and passed on my requirements. The following day, Chris worked with me and within a matter of one hour, we agreed on a price for a specific car available at the dealership. This couldn't have gone any better. More
bought an extended warrenty and thank god I did. Bought my car in June of 2011 brought it to another Toyota dealership for standard servicing and there are numerous things wrong with the car not to mention my car in June of 2011 brought it to another Toyota dealership for standard servicing and there are numerous things wrong with the car not to mention that 2 recalls that were never taken car of prior to me purchasing the car (The recalls were issued prior too me purchasing). The dealership assured me I was getting an car that will be like owning an brand new car. They also assured me that it was Toyota Cerified. How can it be Toyota Cerified when they never even did the Recalls?. So I am without a car for about a week so the Toyota dealership in Oakdakle can fix the lemon that Riverhead Toyota gave me. I will never recommend them to anyone as well as I am writing an formal complaint against them. More
When I walked into the showroom last month, I lucked out--I met Mike Lucki. He answered every question I had and he educated me about the Prius. He followed up with phone calls to touch base and to let out--I met Mike Lucki. He answered every question I had and he educated me about the Prius. He followed up with phone calls to touch base and to let me know when new vehicles were on the lot. I was never rushed. Mike took the time to work up various numbers and options for me; it helps that he is a CPA and can explain it with clarity. He seemed to enjoy to selling this car model, and he drives one himself. When I made the decision to lease last week, we returned and were given a full examination of every nook and cranny under the hood; he even showed my husband the battery. Mike's patience made us feel we were important and this really struck us; he made me WANT to buy a car from him! Selling cars is a people business. Both he and Chris Weitz are top-notch. Chris finalized the contract AND installed my new plates! Everyone at the dealership was friendly and helpful. They made us feel welcome in the Toyota family. More
Riverhead Toyota made buying a new Prius a pleasure. Special praise goes to my salesman, Diego Mamani. He was very thorough in explaining the "mechanics" of the car even when busy with another customer Special praise goes to my salesman, Diego Mamani. He was very thorough in explaining the "mechanics" of the car even when busy with another customer. He politely asked if it was acceptable that he work with both of us at the same time. His demeanor was non-pressuring, polite, and cordial. He reviewed all our options from the lease to our selected color of the car. Mr. Mamani is an asset both to Riverhead Toyota and to the Toyota company as a whole. As if that wasn't enough, Mr. Mamani came in on his day off to a accomodate my schedule when picking up the Prius. In all my years of purchasing an automobile, I have never had such a pleasurable experience as I had working with Riverhead Toyota and working with Mr. Mamani. In conclusion, I would not only recommend the Totoya Prius as an exceptional car but I would insist that all potential buyers visit Riverhead Toyota for your exceptional service. More
Made me very comfortable. Very fair. Price was the best around. I would go back again next time I need an auto. They sell a great product and stand behind it. They go the extra distance to help you find around. I would go back again next time I need an auto. They sell a great product and stand behind it. They go the extra distance to help you find the right car at the right price. More
I am rating this dealership overall with a 5. Every encounter that I had with them was very productive and was handled in a professional way. From the beginning to the end of my time with Micheal was encounter that I had with them was very productive and was handled in a professional way. From the beginning to the end of my time with Micheal was great. I would highly recommend this dealership to my friends. More
Brendan was so great in helping me out. I am a college student and at first I was not sure exactly what I wanted. Brendan helped me out realize that the Rav4 although I was very interested in it was the r student and at first I was not sure exactly what I wanted. Brendan helped me out realize that the Rav4 although I was very interested in it was the right car for me. It's safety features was one of the things that drew me to the car as well as the overall feeling I had when I looked at it. He gave me a fair price and made understanding the financing very simple and easy for me. My family has bought 3-4 cars all with Brendan and we are all very happy with her service. There was also a man named Chris (who worked in the financing department) that I give full compliments too, he made the financing and service options I have very understandable and helped us get a good interest rate. Overall, I would give my full backing for Brendan and the people at Riverhead Toyota. More
Mike is great! He took my needs into consideration and helped me find the perfect car for me. He was informative, friendly, and very knowledgeable. I would recommend him to anyone who's looking to buy a helped me find the perfect car for me. He was informative, friendly, and very knowledgeable. I would recommend him to anyone who's looking to buy a car. Mike isn't your typical car salesman as he went above and beyond with all the questions and concerns I had. Riverhead Toyota overall is a friendly and family-oriented place. I highly recommend shopping here! More
From the moment we came to purchase our Sienna we were met with courteous and friendly salesmen--Dan and Chris. A price and availability were discussed and agreeded upon. Dan wasn't in to take care of d met with courteous and friendly salesmen--Dan and Chris. A price and availability were discussed and agreeded upon. Dan wasn't in to take care of delivering the vehicle to us but said that Mike would be able to help us. Since this new car had so much more than our Camry, I was a little afraid of learning all the high tech extras. But Mike made sure that he went over everything as well as downloading bluetooth and the garage door opener. This was our 2nd purchase from Riverhead Toyota and I would not hesitate to recommend them to family and friends. Thank you so much for a wonderful experience! More
Everyone at Riverhead Toyota was very friendly and accomodatiing from the moment I arrived. Michael Lucki is a newly hired salesman and he made sure he found out the answers to all of my questions. Hi accomodatiing from the moment I arrived. Michael Lucki is a newly hired salesman and he made sure he found out the answers to all of my questions. His father, Ted Lucki is the owner of the dealership and he came over to introduce himself to me and offer his services. They gave me a good price on a 2011 Avalon Limited and when I was given a counter offer by Smithtown Toyota they met that price too. I wanted Michael to get the sale since he reminded me of my son. He took the time to go over all buttons and levers on my new car. My previous car was an Avalon, but I had had it for 10 years and it was not as high tech as this one. I am still trying to get used to the keyless entry! More