Riverhead Toyota
Riverhead, NY
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They were very patient with my thousands of questions. Also, responded to my emails within 30 minutes, great service! I will buy from them again. Also, responded to my emails within 30 minutes, great service! I will buy from them again. More
I was a dissatisfied Ford owner for the past 2 1/2 years and I wanted to get a Toyota Camry again. Pat Haley worked with me and my specific needs and gave me a deal that I was very satisfied with. Thank yo and I wanted to get a Toyota Camry again. Pat Haley worked with me and my specific needs and gave me a deal that I was very satisfied with. Thank you Pat and all the other employees that made this happen. I would not hesitate to recommend Riverhead Toyota and Pat Haley. Sincerely, Diane O'Brien More
This is our first new car, and Jay made the experience an absolute joy. He took the time to explain to us all of the pros and cons of the models we were considering in light of our needs. He really went th absolute joy. He took the time to explain to us all of the pros and cons of the models we were considering in light of our needs. He really went the extra mile to work within our budgetary needs, and to explain everything. Far from being intimidating or high-pressure, the entire process was positive and pleasant thanks to Jay. More
Purchasing a new vehicle can be a stressful and sometimes aggravating experience. We are all familiar with the stereotypical car salesman, pushy, manipulative and a tad less than truthful. However - this aggravating experience. We are all familiar with the stereotypical car salesman, pushy, manipulative and a tad less than truthful. However - this has never been my experience at Riverhead Toyota. Over the past 2-3 years I have purchased 4 vehicles from them and on each occasion I have been treated with respect, courtesy and a level of expertise that I feel is rare in the industry. In particular I would like to thank Jay - the sales consultant that takes care of my business. Jay could be the figure head for this outfit as he embodies all the fine attributes I have pointed out above. I would have no reservations in recommending this dealership and would steer any of my friends or associates to Jay for help. Thanks again... and all the best in the future. Clive Cardozo Estate Manager Foon Dune Southampton More
Within seconds of walking into the dealership and asking for assistance, we were assigned a sales person. We definitely appreciated that immediation attention from the receptionist. Our sales person, Fran, for assistance, we were assigned a sales person. We definitely appreciated that immediation attention from the receptionist. Our sales person, Fran, was very outgoing, informative, warm, and pleasant to work with, helping us pretty quickly to find a "just right" car to meet our collective needs and wants. We think she did a great job doing that. I'm / We're definitely technologically challenged but our new car has a built in GPS and bluetooth. Fran worked with me to introduce me to the car's many features and to begin to help me understand the computerized features on our new car. Brendan helped as well. Thank you, Brendan, for your additional patience and assistance. Even Peter, the finance manager who helped persuade us to buy an extended warranty, was friendly, pleasant, and informative. Now THAT'S a trick in itself! More
During the past five months, I have purchased and leased cars from Riverhead Toyota. I have had the pleasure of working with sales consultant Jay Scholl. Jay has made the experience a positive one. He is fr cars from Riverhead Toyota. I have had the pleasure of working with sales consultant Jay Scholl. Jay has made the experience a positive one. He is friendly, knowledgeable, trustworthy and professional. He puts the customer at ease and this is one of the reasons that I have come back to him as a repeat customer. The dealership staff, as a whole, is courteous and professional. I would highly recommend Riverhead Toyota and Jay Scholl, if you are looking for a new car. More
Very good experience--Salesman well informed and kept in close touch with me throughout the entire process. Car delivered w/ all add-ons as promised and on time. close touch with me throughout the entire process. Car delivered w/ all add-ons as promised and on time. More
I bought a new Toyota Prius and had a wonderful experience. I typically dread shopping for cars due to the usual drama and headaches that coincide with purchasing a vehicle. Walter Migliore made experience. I typically dread shopping for cars due to the usual drama and headaches that coincide with purchasing a vehicle. Walter Migliore made me feel relaxed and answered my many questions. I was very impressed with Riverhead Toyota and especially Walter. More
Jay is great to work with. Low pressure, very friendly, and a genuinely good guy. My time with him was pleasant and efficient. I would buy from Jay again. Here's why the overall score has more 4's than and a genuinely good guy. My time with him was pleasant and efficient. I would buy from Jay again. Here's why the overall score has more 4's than 5's. 1. Took longer than expected to get the car. 2. Appraisal on trade-in dropped $500 once I showed that I was ready to buy. That bothered me, and I almost called off the sale at that point. 3. The most important question for any buyer remains "lease vs. buy" -- and the dealership still fails to provide good and clear pros and cons for both options. It's always a quick and/or pushy remark, like "hey, keep your money!" or "did you talk to your accountant?" -- and that's BS. There are real, universal pros and cons to both options and the dealer needs to develop a script -- or have a team member devoted to -- helping to educate the consumer so they may make an informed decision with CONFIDENCE. More