Riverhead Toyota

It was truly a pleasure to work with Diego. We visited many dealerships before making our decision, and I must say that Diego was not only one of the most knowledgable salesmen we encountered but he also many dealerships before making our decision, and I must say that Diego was not only one of the most knowledgable salesmen we encountered but he also has a great personality on top of his knowledge and skills. He took his time to explain what the car had to offer for us. We arranged to pick up the car on a Wednesday, which was Diego's day off, and he came in on his day off and spent two hours making sure everything was in place. He also set up my mobile phone for me. I would definitely recommend Diego to my family and friends. Thank you again Diego for all of your assistance. Maria L. Farina More

Both Diego Mamani & Brendan Bowen have always demonstrated a professional and friendly approach, doing everything in their power to be helpful and responsive to my needs. I feel very comfortable demonstrated a professional and friendly approach, doing everything in their power to be helpful and responsive to my needs. I feel very comfortable and trusting working with them, and they are a big asset to Riverhead Toyota. I look forward to working with them in the future. Thanks and keep up the good work, Vinnie More

Purchased a demo from this dealer.I paid Retail for a car with over 4000 miles. They were not honest with me. I trusted them and they took advantage of me. Make sure you always do your research before buying with over 4000 miles. They were not honest with me. I trusted them and they took advantage of me. Make sure you always do your research before buying a car. Riverhead Toyota will never have my business again... bob More

In the past I've had two unsatisfactory experiences purchasing a new car from two different dealerships. So I went to Riverhead Toyota hoping for a better reception but trying to keep my expectations r purchasing a new car from two different dealerships. So I went to Riverhead Toyota hoping for a better reception but trying to keep my expectations realistic. From the moment I began talking to Diego Mamani about the possibility of leasing a Prius to Chris Weitz's tireless search for the exact color combination I hoped for, I was treated with professionalism, honesty,respect and great care. With their patience and integrity, I was able to lease the car I really wanted. I can't imagine ever buying a car from anywhere other than Riverhead Toyota. More

I brought my vehicle in for a 90,000 mile service. It took several hours, so my wife picked me up and went shopping. When we returned, our vehicle was in front of us pulling into the lot. Our vehicle pu took several hours, so my wife picked me up and went shopping. When we returned, our vehicle was in front of us pulling into the lot. Our vehicle pulled around to the back, and out came a woman carrying shopping bags. The woman took them to another car in the back. The service rep said this is very embarrassing, and that Mike Hamill, the service manager will call me. It has been a week, and I have not heard from Mike Hamill. Guess it wasn't that embarrassing. More

Fran Colon is probably the most knowledgeable,professional, caring person who happens to be a car salesperson as well. In over 25 years of dealing with Riverhead Toyota we have nev knowledgeable,professional, caring person who happens to be a car salesperson as well. In over 25 years of dealing with Riverhead Toyota we have never had the experience we just had while buying our new Camry. Fran anticipated our needs and concerns and was able to work with her manager Chris Weitz, another gem, to get us the best car at the best price. We were treated with respect and we never felt that they were trying to do better for the dealership than for us. Fran negotiated a deal which we could not have gotten anyplace else in the NY area....and we had never met her before. We never thought we'd praise a car salesperson,or take the time to be writing this, but she is so deserving of this praise. Toyota Riverhead is very fortunate to have them working for the dealership. More

Fran was a pleasure to work with. From the minute she started working with us she was able to answer all of our questions and explain the car in detail. Having never owned a Toyota and only Honda, she ma started working with us she was able to answer all of our questions and explain the car in detail. Having never owned a Toyota and only Honda, she made our decisiion easy to buy a Toyota over Honda. Thanks Fran!!!!!! More

When my wife and I went to the dealership, we were interested in the Prius V. My salesman, Jay Scholl, was knowledgeable enough to tell me that I would not be able to get the Clean Pass with this veh interested in the Prius V. My salesman, Jay Scholl, was knowledgeable enough to tell me that I would not be able to get the Clean Pass with this vehicle because it doesn't average 48 miles per gallon, the requirement from New York State. We wanted the ability to drive in the HOV Lane at any time, without having to have a passenger in the car. We then decided to look at the Priusc. My wife and I both felt comfortable in it. Jay and Chris Weitz worked with us on the trade value of our 2010 Prius III. We reached an agreement on the trade value along with the extended warranty. We also liked the fact that our basic services would be covered by the dealership for 25,000 miles or 2 years, whichever came first. This will save us nearly $200, or more. In addition, they gave us the winter mats and a bottle of the touch up paint at no additional charge. They went over the full car with us when we picked it up on Wednesday, August 29th. My wife took the car to work that night and texted me from work that "the car was great!!". We would recommend this dealership and our salesman to anyone looking for a Toyota product. Robert & Mary Anne Kandell More

I walked into the dealership expecting to just get some more information about an email offering, and a few hours later I was driving out with a new plug-in Prius! Joe was the perfect salesman who guided m more information about an email offering, and a few hours later I was driving out with a new plug-in Prius! Joe was the perfect salesman who guided me through the process, getting the insurance from my company, and smoothly completing all the financing and paperwork. This is the fourth Prius our family has owned -3 purchased from Riverhead Toyota- so there was no learning curve other than hearing about the plug in aspect of the car. Thanks Joe! More

I am gladly writing this review. After a horrible experience with Smithtown Toyota and their games (I was a repeat buyer of there as well), and then stopping at Sunrise Toyota and having no results t experience with Smithtown Toyota and their games (I was a repeat buyer of there as well), and then stopping at Sunrise Toyota and having no results there as well, I decided to give Riverhead Toyota a try. I was met by a very pleasant receptionist who then had me meet my sales person Fran Colon. I immediately formed a wonderful bond with Fran and felt very confident that she would come through for me with a great deal. Fran is a wonderful and honest person who treated my like I was one of the family, and I truly feel like I am now a part of the Riverhead Toyota family. I feel that I will be a long time customer of Fran's and look forward to buying from her and the dealership as well. Do not hesitate to go there and ask for Fran and tell her that you read my rating of the dealership on this site! I leased a beautiful "Red" hot Prius C, this was my second Prius that I have owned. Next year I will be another Prius from Fran once my 2011 Mercedes E class lease is up. Thanks, Steve T. More