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Riverhead Toyota
Riverhead, NY
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Brian was helful but. I brought my Toyota Yaris 07' for an Oil Change and Detailed Car Wash this past Saturday. Brian was very helpful and accommodating considering my car I brought my Toyota Yaris 07' for an Oil Change and Detailed Car Wash this past Saturday. Brian was very helpful and accommodating considering my car was there for about two hours for just an oil change and car wash. However, when I opened my door I wasn't even sure if it was my car. There was a Spanish radio station on blasting music, a phone of one of the employees was left being charged in my car using my car charger as well as in my cup holder, there was a can of fancy feast cat food left there?!? I don't own any cats and I KNOW that wasn't in my car before I brought it there. I don't know where along the way the ball was dropped, let it be service or car wash but I won't be getting another car wash there because on top of everything that was left in my car, the vehicle was still dirty inside and out. More
Best Toyota Dealership Before buying my Tacoma I visited three Toyota dealerships in the Tri-State Area, the Riverhead dealership was best of them all. Everyone at the deal Before buying my Tacoma I visited three Toyota dealerships in the Tri-State Area, the Riverhead dealership was best of them all. Everyone at the dealership were professional and supportive. Jay and Chris treated me as a partner instead of just a buyer. The worked a great deal for me and I was extremely happy. I appreciate there extensive knowledge and professionalism. This is my first Toyota purchase but expect to be with the Toyota family for long time. Peter Licursi More
The only Place to go! We rated the dealership as "great" in all categories except price. One can never report that the price is great! The staff t this dealership continual We rated the dealership as "great" in all categories except price. One can never report that the price is great! The staff t this dealership continually earn our loyalty with exceptional service, professional and friendly sales counseling with no hard sell tactics. Our sales representative, Dan Meehan, treats us like old friends. That is not an exception in this shop, it is the norm. The tone is set at the top; Ted Lucki is a good citizen and as sincere a gentleman as you will find in his industry. More
Fastest transaction- best results I Knew that I wanted to replace my 2003 Toyota Camry for a 2014. Jay was receptive and produced the Camry of my dreams in under 45 minutes. He was ef I Knew that I wanted to replace my 2003 Toyota Camry for a 2014. Jay was receptive and produced the Camry of my dreams in under 45 minutes. He was efficient and made the entire process happen in two days. In addition, he gave my step son some good advise! I will recommend Riverhead Toyota to every one I know. Thank you More
service and purchase We have had our 2008 Prius serviced here at Riverhead Toyota since we purchased the car and have been extremely pleased with the service that is provi We have had our 2008 Prius serviced here at Riverhead Toyota since we purchased the car and have been extremely pleased with the service that is provided so when we wanted to trade in our 2008 for a 2014 Prius we went in and spoke to Dan Meehan who helped us with a new car. Excellent service and made the purchase and paperwork painless. went for coffee and some shopping and the new car was ready and old car turned in. They made everything work smooth. Thanks for a job well done. Regards, F. MAGLIO More
Charles Mburu was very helpful,conscientious and knowledgeable. His prompt responses as well as his courteous manner made him a pleasure to deal with. Highly recom was very helpful,conscientious and knowledgeable. His prompt responses as well as his courteous manner made him a pleasure to deal with. Highly recommend him. More
Lease Return We had a positive experience in returning our leased 2009 Yaris. Because we were under mileage on the leased vehicle, we were given favorable consider We had a positive experience in returning our leased 2009 Yaris. Because we were under mileage on the leased vehicle, we were given favorable consideration on our next leased vehicle. More
Best Toyota Purchase Experience in 15 Years My wife and I purchased/leased 6-7 cars over 15 years from Competition Toyota in Middle Island, NY. We were never treated as well as we were at River My wife and I purchased/leased 6-7 cars over 15 years from Competition Toyota in Middle Island, NY. We were never treated as well as we were at Riverhead Toyota! What a pleasure. Dan Meehan, our sales person, could not have been nicer. Everyone we encountered was such a pleasure to deal with. Not only did we get a better trade in and price than we would have from Competition Toyota, we were treated so much better. After turning in our lease at Competition, we asked for some prices on trading in our '12 Prius for a '14 Venza. Four weeks later, we are still waiting for a price quote. All we received from Competition was a strange phone call asking my wife if I was present when our Camry lease was turned in. She felt they were insinuating that something inappropriate was going in between her and the sales person, resulting in no fees for turning in the '12 Camry (1,700 miles) early with no penalty fees. The respect and appreciation we received from Dan and everyone at Riverhead Toyota was refreshing. We are loyal Toyota owners and we were loyal Competition Toyota customers. Now we are loyal Riverhead Toyota customers and I can't imagine going anywhere else for a new car! More
A friendly experience I scheduled a test drive with the service manager Mike Hamill to check out a rattling noise problem from the fender. Although the problem was confirme I scheduled a test drive with the service manager Mike Hamill to check out a rattling noise problem from the fender. Although the problem was confirmed, Toyota's extended warranty does not cover it. But I also got a free multi-point inspection. In contrast, at another major dealership on the island, I was told to sign for a $120-ish diagnostic fee upfront before they ever try to look at my car. How much does it cost them to just listen to the noise? Overall a very friendly experience, highly recommended. I would consider bringing my car here for service in the future. More
Excellent Experience I visited Riverhead Toyota twice to discuss and firm up on the purchase of a Prius. Both times I met with Charles. Being an owner of a Prius prior to I visited Riverhead Toyota twice to discuss and firm up on the purchase of a Prius. Both times I met with Charles. Being an owner of a Prius prior to my new purchase, I didn't need persuasion about the car, but Charles presented the Prius admirably. All my questions about packages and pricing were answered in detail. The follow-up visit was done with my husband who also found his questions and concerns addressed in detail. Our experience of Charles was of an exceptional, professional and very personable salesman. More