Riverhead Toyota

Buying a New Car at Toyota in Riverhead with Joe D. When my husband and I went to Toyota we were very nervous. The last time we bought a new car was 14 years ago. At that time buying a car was a stressf When my husband and I went to Toyota we were very nervous. The last time we bought a new car was 14 years ago. At that time buying a car was a stressful process, and when it was all over we felt railroaded and taken advantage of. However when we went to Toyota, we strolled around a few times checking out every single car without being badgered and as soon as we needed help we asked for it. Joe D. introduced himself in a completely non threatening way. He put us completely at ease to find out what type of car we needed, and we found one. The best part was Joe D. didn't take advantage of two exhausted parents desperately in need of a new car. The whole process was like a dream and we will never go anywhere else. Thx Joe D. More

Excellent We bought two trucks from this dealer within the last few months, with the help of Charles Mburu and Chris Weitz, both which were excellent to work wi We bought two trucks from this dealer within the last few months, with the help of Charles Mburu and Chris Weitz, both which were excellent to work with. They went above and beyond to answer our questions and help us make the best choices. Would highly recommend them. Thank you Riverhead Toyota! We love our trucks : ) More

No promised return call about complaint. A serious and potentially dangerous acceleration problem was not addressed and dissmiised. When noted it was ignored later when the service department A serious and potentially dangerous acceleration problem was not addressed and dissmiised. When noted it was ignored later when the service department was informed. My 2010 Camry 100k $110 service was easily stretched into a $660 and my one special concern was dismissed. I expressed concern about my excellerater which appears to have a mind of it's own and does not always back off when braking or easing off on the gas pedal. Having heard of past recalls and a serieous liability due to accidents and fatalities I expected a thorough response. I was told that nothing was found and blame was placed on the floor mat (a relacement which Toyota Riverhead provided for the missing original when I bought the car new). Four days ago I received a courtesy call about my satisfaction with their service. I informed the caller that I was still experiencing the same problem and was told I would get a call from the service rep the next day. I have not yet recieved a call. More

Highlander We spent two months looking for and test driving multiple cars. We were convinced we were going to by a Cherokee or an Edge but after meeting with Die We spent two months looking for and test driving multiple cars. We were convinced we were going to by a Cherokee or an Edge but after meeting with Diego, and driving the Highlander it became an easy choice. Diego answered all of our questions, and on the day of the purchase made the buying process fast and worry-free. The salesman made all the difference. More

A great experience Yesterday I leased a new car at Riverhead Toyota. Charles is an amazingly helpful and kind salesman as well as the rest of the staff there. Of all th Yesterday I leased a new car at Riverhead Toyota. Charles is an amazingly helpful and kind salesman as well as the rest of the staff there. Of all the places I've been to shopping for a car this was by far the best for customer service, representatives that are knowledgable and looking to help you fill your needs. There is a personal touch at this place that surpasses all others! I will be back for my next car! More

Very nice & helpful. I am not savvy with electronics and had a difficult time adding the phone to the Bluetooth. I called Charles a few times and made arrangements to bri I am not savvy with electronics and had a difficult time adding the phone to the Bluetooth. I called Charles a few times and made arrangements to bring car in for help reloading phone. He couldn't be more helpful as was Matt. More

purchase of used car - painless and positive Craig was very professional, patient and informative with the experience of purchasing a used Toyota Corolla. I was impressed with his knowledge, cha Craig was very professional, patient and informative with the experience of purchasing a used Toyota Corolla. I was impressed with his knowledge, character and attitude, and he did NOT fit the cliche definition of a "used car salesman". He took time to explain what was asked - and re-explained when asked to clarify :-) We requested test driving several vehicles, and he was very accommodating, with a smile. When we sat down to do the paperwork, I felt I received the best treatment, and deal, when purchasing a used car. Peter, the finance guy, was also very helpful, positive and informative. I would recommend Toyota Riverhead for anyone seeking a new or used vehicle....Toyota Certified is the way to go! More

Very helpful...no stress! Diego was wonderful! I went into the dealership on the recommendation of some coworkers. I was shown an assortment of vehicles, new and used, in m Diego was wonderful! I went into the dealership on the recommendation of some coworkers. I was shown an assortment of vehicles, new and used, in my price range. There was no pressure to buy, but I ended up purchasing a new Scion. It was within my budget, and I Iove the vehicle. The entire experience was great!! More

Great experience! I'm a happy customer. They worked with me to get me the best deal on just the car I wanted!!! I only do business with Riverhead Toyota. And it's th I'm a happy customer. They worked with me to get me the best deal on just the car I wanted!!! I only do business with Riverhead Toyota. And it's the best car buying experience one can have! More