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Riverhead Auto Mall
Riverhead, NY
447 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 447 reviews
April 08, 2021
DO NOT DO BUSSINESS WITH THIS DEALERSHIP! They are complete scam artists! I really don't know how they are allowed to operate in such a dishonest way, these clowns need to be investigated! complete scam artists! I really don't know how they are allowed to operate in such a dishonest way, these clowns need to be investigated! More
by G
Employees Worked With
Roldy Geanlouise
April 05, 2021
Very friendly service department quick service good customer service overall good experience. Very clean service department. Easy to make an appointment that says it all customer service overall good experience. Very clean service department. Easy to make an appointment that says it all More
by Korkster
Employees Worked With
Donna Harrison
February 08, 2021
Honestly my husband has had no issues with this location but I have had issues. Since purchasing my vehicle in July our contact info has been switched and for some reason they cannot fix it. I had a schedul but I have had issues. Since purchasing my vehicle in July our contact info has been switched and for some reason they cannot fix it. I had a scheduled appt on a Friday morning where the service department never looked at my vehicle all day and never even called me to let me know what happened. They only reached out to me after hours when I called looking for my car. They made like it was no deal and would look at it Saturday morning. I was obviously not happy and they service desk basically said there was nothing they could do. More
by Amelia4577
Employees Worked With
Don’t see name
December 28, 2020
They were able to meet all our needs and answer all our questions. John is great and super straightforward and pleasant to talk to! He went above and beyond to to make sure everything went smoothly. Kyle w questions. John is great and super straightforward and pleasant to talk to! He went above and beyond to to make sure everything went smoothly. Kyle was also great and straightforward. The process was seamless and stress free. We bought a 2020 Hyundai Santa Fe and we are loving it. More
by Omar
Employees Worked With
Kyle Price
December 23, 2020
Was told they were going to do a recall and update computer. But was not done? I personally was not there but son in law waited for car and was told they were going to do. Was not done computer. But was not done? I personally was not there but son in law waited for car and was told they were going to do. Was not done More
by Edeall
Employees Worked With
Donna Harrison
December 05, 2020
I pass many places to service my car at Riverhead Nissan. Donna and the staff are always great. I feel I can trust them which is not easy to say in the car dealership / service world. They always do the maxi Donna and the staff are always great. I feel I can trust them which is not easy to say in the car dealership / service world. They always do the maximum possible for you. Thanks guys Carmine More
by supercrev
Employees Worked With
Donna Harrison
November 23, 2020
Riverhead Nissan is the worst! I thought sales department was horrific after selling me a certified pre-owned Rogue that They knew was in an accident and covered it up and lied about but their service depart was horrific after selling me a certified pre-owned Rogue that They knew was in an accident and covered it up and lied about but their service department is even worse! I make an appointment 2 1/2 weeks in advance to bring my car in to get the 2nd key -WHICH WAS NOT GIVEN TO ME AT THE TIME OF PURCHASE- they had my car all day and when I called at 2:30 to see if my car was ready I was told they needed to ORDER the key which I was then told would take a day or 2! Checked my dash cam the car was pulled in at 8am and no work performed and no one ever contacted me then treated me like xxxx when I had the audacity to complain! More
by bree572
Employees Worked With
Holly -5 stars, Donna Harrison
