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Riverhead Auto Mall
Riverhead, NY
451 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 451 reviews
June 02, 2021
Donna in service always takes care of us, makes sure we get what we need on our Pathfinder and treats us like family. We love this brand, and service staff at this dealership. Also spoke to Frank about ge get what we need on our Pathfinder and treats us like family. We love this brand, and service staff at this dealership. Also spoke to Frank about getting a new one one the 22's arrive! More
by AutoProDriver
Employees Worked With
Donna Harrison, Frank Badamo
May 25, 2021
So I "just dropped in", as per instructed. NO WAIT!!! YAYE! Checked in, had a seat, COFFEE BAR available (what's better than that?) And such friendly employees, love it! I kinda felt like I was at an ex YAYE! Checked in, had a seat, COFFEE BAR available (what's better than that?) And such friendly employees, love it! I kinda felt like I was at an exclusive, expensive"ish" high class car dealership! I'll def take it! Thanks all! (My ONLY complaint, was the cost of new windshield wipers..almost $50!!! YIKES! But they WILL LAST FOR THE LIFE OF MY CAR, RIGHT?!🥴) (Even sweet Donna was taken aback at the price! Ah well, Donna...😜) More
by Bdesanctis54
Employees Worked With
Donna Harrison, Mario Gonzalez
May 14, 2021
Staff is wonderful .. especially Donna.. we are repeat customers when it comes to our cars snd getting serviced in riverhead Thanks again Joanne & Billy Lamb customers when it comes to our cars snd getting serviced in riverhead Thanks again Joanne & Billy Lamb More
by Jlamb2127
Employees Worked With
Donna Harrison
April 08, 2021
DO NOT DO BUSSINESS WITH THIS DEALERSHIP! They are complete scam artists! I really don't know how they are allowed to operate in such a dishonest way, these clowns need to be investigated! complete scam artists! I really don't know how they are allowed to operate in such a dishonest way, these clowns need to be investigated! More
by G
Employees Worked With
Roldy Geanlouise
April 05, 2021
Very friendly service department quick service good customer service overall good experience. Very clean service department. Easy to make an appointment that says it all customer service overall good experience. Very clean service department. Easy to make an appointment that says it all More
by Korkster
Employees Worked With
Donna Harrison
February 08, 2021
Honestly my husband has had no issues with this location but I have had issues. Since purchasing my vehicle in July our contact info has been switched and for some reason they cannot fix it. I had a schedul but I have had issues. Since purchasing my vehicle in July our contact info has been switched and for some reason they cannot fix it. I had a scheduled appt on a Friday morning where the service department never looked at my vehicle all day and never even called me to let me know what happened. They only reached out to me after hours when I called looking for my car. They made like it was no deal and would look at it Saturday morning. I was obviously not happy and they service desk basically said there was nothing they could do. More
by Amelia4577
Employees Worked With
Don’t see name
December 28, 2020
They were able to meet all our needs and answer all our questions. John is great and super straightforward and pleasant to talk to! He went above and beyond to to make sure everything went smoothly. Kyle w questions. John is great and super straightforward and pleasant to talk to! He went above and beyond to to make sure everything went smoothly. Kyle was also great and straightforward. The process was seamless and stress free. We bought a 2020 Hyundai Santa Fe and we are loving it. More
by Omar
Employees Worked With
Kyle Price
December 23, 2020
Was told they were going to do a recall and update computer. But was not done? I personally was not there but son in law waited for car and was told they were going to do. Was not done computer. But was not done? I personally was not there but son in law waited for car and was told they were going to do. Was not done More
by Edeall
Employees Worked With
Donna Harrison
