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Riverhead Auto Mall

Riverhead, NY

Overview
Reviews
Vehicles
4.2
450 Reviews
Call Dealership (631) 369-0600
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1800 Old Country Road

Riverhead, NY

11901

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Showing 450 reviews

August 03, 2021

My son and I had a great experience. The staff was knowledgeable and made the process quick and easy. I would definitely recommend them to friends and family! More

by Kmwalter71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi, Ken Maxwell
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Aug 04, 2021 -

Riverhead Auto Mall responded

We appreciate your kind feedback of the Riverhead Automall and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again. Thanks, Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

July 31, 2021

Every aspect of the experience was great. Michael Dougherty and Jim Doidin were both terrific. I would definitely recommend this dealer to anyone looking to buy a car More

by Lfe2957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dougherty and Jim Doirin Both get 5 stars.
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Aug 04, 2021 -

Riverhead Auto Mall responded

Whether we are meeting new faces or longtime friends, each person that walks through our doors is extremely important to us. At Riverhead Hyundai, we work hard to build the relationships we have with our clients that are built on trust and respect - we certainly hope that this dedication shows in each appointment. Thanks, Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

July 25, 2021

Hello I have been going to Nissan Riverhead For years. Donna has taken care of us and our cars for quite some time now. The service team has always tried to help us in any way possible and very appreciati More

by djrez2282
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Harrison
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Jul 27, 2021 -

Riverhead Auto Mall responded

We appreciate your kind feedback on Donna and our Nissan service department. Thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again. Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

July 24, 2021

Donna their service manager was horrible. The worst experience with car service I’ve ever had. Don’t go there. Waste of money and time More

by papster42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Donna Harrison
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Jul 27, 2021 -

Riverhead Auto Mall responded

We never like reading reviews like this. It is very surprising because Donna is usually our customer's highlight of their service experience with us. We would certainly like to know more about why your experience was not 5-stars. Please call me directly to speak further. Thanks, Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

July 24, 2021

Great dealership. Service personnel always friendly and professional. Quick service every time I brought my car for service. Waiting area neat and clean. In and out, no hassle. More

by Wws662000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Harrison
Report | Print
Jul 27, 2021 -

Riverhead Auto Mall responded

That is so amazing to hear! Thank you so much for taking the time to share your feedback with our team at the Riverhead Automall. It's great to know that we continue to provide our customers with everything they need. Have a great day! Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

July 24, 2021

I wouldn’t take my car any place else for service. They are fast and reliable. Donna in the service department is always kind and courteous More

by kringlekaren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Harrison
Report | Print
Jul 27, 2021 -

Riverhead Auto Mall responded

Whether we are meeting new faces or longtime friends, each person that walks through our doors is extremely important to us. At Riverhead Nissan, we work hard to build the relationships we have with our customers that are built on trust and respect - we love knowing that this dedication shows in each appointment. Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

July 17, 2021

Fast service, knowledgeable rep and friendly. Love the car recommended to us. Wish there had been more selection of colors and had a built in GPS instead of Apple play. Just older person who doesn’t like More

by Mcbird11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken , Donna Harrison, Ken Maxwell, Mario Gonzalez
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Jul 27, 2021 -

Riverhead Auto Mall responded

Thank you for your kind review. We strive to meet and exceed the expectations of all of our guests. Although there are inventory constraints that are out of our control we try our best to provide the best cars available. We hope to see you again soon in our dealership. Have a pleasant day! Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

July 16, 2021

The dealership is always spotlessly clean. The staff is knowledgeable and is happy to explain everything to me👍🏼. I bought my 2008 Nissan at this dealership and have had all of my service done there. More

by Skf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Harrison
Report | Print
Jul 27, 2021 -

Riverhead Auto Mall responded

Thank you for your five-star review. Our team at Riverhead Nissan always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care. Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

July 16, 2021

The service department is very accommodating, especially Donna. She was able to help get our car serviced in and out the same day to avoid rental. Especially helpful when the cost of rentals is sky high n More

by Nikkip7321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Harrison
Report | Print
Jul 27, 2021 -

Riverhead Auto Mall responded

Thank you so much for your review of Riverhead Nissan's service department! We truly appreciate the feedback and hope to hear from you again. Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

July 15, 2021

Would recommend the dealership and Raj. The buying process was smooth and quick. I will continue to use riverhead Hyundai and I will continue to buy my cars from Raj More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Sekhon
Report | Print
Jul 27, 2021 -

Riverhead Auto Mall responded

Here at Riverhead Hyundai, we put a great amount of care and time into each appointment as we know the importance of a happy and healthy customer! We certainly hope our dedication shows! Becky Edwards, Owner Loyalty Manager 631-369-0600 Ext 724.

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