Riverhead Auto Mall

Drove 60 miles to Riverhead Hyundai and was greeted by Mike Wilson. He took us for a test drive and barely spoke about the car.Then when we sat at his desk, he took our information and left for about ten Mike Wilson. He took us for a test drive and barely spoke about the car.Then when we sat at his desk, he took our information and left for about ten minutes. Then came back and took our trade in to be evaluated by his used car manager.Sat around for another 15-20 minutes. The trade in price was laughable, but when I asked him for the price of the Sonata we test drove he said I'll be right back. Another 15 minutes goes by. When he returns, he quotes us the sticker price. I asked him is that the best you can do? He asked how much do I want to pay. I asked him for his best price becuase you have the exact car in stock and this could be a quick deal. Again he said let me speak to my manager and left us alone, but he asked while walking away have you gotten any quotes and I said yes 22K was one of our quotes from another dealer. He stated rudely no wonder you have not bought a car. I was shocked at the sarcasim.I walked into the sales managers office where Mike and the sales manager were sitting and told them I was leaving. Mike followed me to the door shouting good luck trying to find a car. So unprofessional, and the fact that the sales manager sat there and did nothing was unbelievable.I thought it odd that no customers were in the dealership. Now I know why. More

Fraudulent car dealership. fack my signiture on Fraudulent car dealership. fack my signiture on contract! I did called many times to complain, as you can see it last already for over 9 months. Fraudulent car dealership. fack my signiture on contract! I did called many times to complain, as you can see it last already for over 9 months. I did sent 2-3 registered letters to RiverHead Auto Mall, General Manager Frank Valentti, and to an owner of RiverHead Auto Mall, but there was no respond from both of them. RiverHead Auto Mall started to respond thru their lawyer only after I had written prove that my signature was forged. Even offers that I got from RiverHead Auto Mall attorneys were so insulting my intelligence. RiverHead Auto Mall attorneys’ did not deal with me in a good faith! More

Visted dealer to check out rebates and promotional low finance offers. Ron explained everything clearly about the 2010 elantra i was interested in. Picked ,color, and options.Thought the price negotatio finance offers. Ron explained everything clearly about the 2010 elantra i was interested in. Picked ,color, and options.Thought the price negotations would be tough,to my suprise effortless,got my price and got my car. More

We agreed on a car and price, they took my down payment. Then tried a bait and switch, and tried to charge me $1,790.00 for a $1,400 option. Their explanation was I had to pay for advertising fees. The did Then tried a bait and switch, and tried to charge me $1,790.00 for a $1,400 option. Their explanation was I had to pay for advertising fees. The did not deal honestly. They still have not refunded my money, that is another battle. More

I just leased my second Nissan from this dealership. The salesperson, Will, was friendly and knowledgeable. He did not try to pressure my husband and I to make a snap decision but allowed us time to think o salesperson, Will, was friendly and knowledgeable. He did not try to pressure my husband and I to make a snap decision but allowed us time to think over our options. He did, however, offer us some perks if we signed a lease before we left to go home. The offer was too good to pass on. We signed the lease and picked up our new 2010 Nissan Altima the very same day. More

I drove from PA to pick up a truck that I had seen on the internet. The price was very reasonable. When doing the financing they added all these finance costs that brought the car to the same price as the internet. The price was very reasonable. When doing the financing they added all these finance costs that brought the car to the same price as the one that was closer to my house. They sent me home with a temporary plate because I was out of state and I still haven't received my new plate. My registration has expired!! I called the DMV and they said that it got rejected because they were shorted 30 bucks. I talked to Tammy and she said she was going to take care of this right away, they registered it as a car and not a truck. It's been 2 weeks and now I can't get a hold of Tammy and apparently nobody else can help me. I called the DMV and the status has not changed and I shouldn't be driving my truck. After pleading my case with the DMV the are researching my situation and may allow me to just pay the 30 bucks, I guess they usually don't do that. I hope Riverhead gets in trouble for this because this is not very good business practice!! If someone knows of anything I can do please let me know. I DO NOT RECOMMEND THIS DEALERSHIP TO ANYONE!!!!!!!!! More

JOSH BANKS,IS VERY HELPFUL AND DEPENDABLE ,WOULD DEAL WITH AGAIN A++++++++,TRANSACTION WAS EASY,TOOK CARE OF RETURNING MY OLD CAR TO THE DEALER AFTER LEASE,PAPERWORK WAS FAST,TRUCK WAS PREPPED ON TIME, WITH AGAIN A++++++++,TRANSACTION WAS EASY,TOOK CARE OF RETURNING MY OLD CAR TO THE DEALER AFTER LEASE,PAPERWORK WAS FAST,TRUCK WAS PREPPED ON TIME,ALL INFO WAS CLEAR AND TO THE POINT,WOULD BUY AGAIN More

DO NOT BUY ANYTHING FROM THESE PEOPLE. BOTH MANAGERS AND FINANCE DEPT ARE LIARS!! THEY WERE HORRIBLE. EVYERTIME I SPOKE WITH ANY OF THEM THEY ALL LIED TO ME.................................................. FINANCE DEPT ARE LIARS!! THEY WERE HORRIBLE. EVYERTIME I SPOKE WITH ANY OF THEM THEY ALL LIED TO ME.............................................................................................. More