Riverhead Auto Mall

My daughters car died on the way to the Hamptons on Thursday night. It was under warrantee. I had the car towed to our house, and the next day I called hyundai in river head. John from service gave me Thursday night. It was under warrantee. I had the car towed to our house, and the next day I called hyundai in river head. John from service gave me a phone number of a tow company who towed the car to river head. I called when the car arrived and they said the car would be in the shop Monday. Monday afternoon I called and they said John wasn't there no they had no idea what I was talking about. Wednesday morning I called and josh said it was going into the shop that day. Friday we came out and went to pick up the car. John w there and told me they changed the battery. I told him the car had relatively low mileage, so why would the battery die? He said it happens some time. When I asked if they did a full diagnostic to se Eiffel there was an underlying problem he said they always do that. The car made it home then died stranding my daughter in a parking lot. If I wanted to just put a battery into a car with an electrical problem I really didn't have to wait a week to do it. Thanks John. More

Frank and Joe made my experience at Nissan very enjoyable . The sale took place in one day ! Great business men, I would absolutely recommend purchasing through Riverhead Nissan. . The sale took place in one day ! Great business men, I would absolutely recommend purchasing through Riverhead Nissan. More

This was our first experience with a Nissan dealership and found it to be a wonderful one. I would highly recommend Jonathan Vega, he was patient and listened to what our needs were in purchasing a car. and found it to be a wonderful one. I would highly recommend Jonathan Vega, he was patient and listened to what our needs were in purchasing a car. More

I happend to stop in being that I was In need for another car since my car had enough abuse... I was greeted by Marlene who was very friendly and professional. Marlene not only showed me cars that were withi car since my car had enough abuse... I was greeted by Marlene who was very friendly and professional. Marlene not only showed me cars that were within my budget but took the time to explain to me every single detail. I was very happy with my whole experience since I was a serious buyer unlike other customers who tend to be rude to their sales staff and like to waste their time. Riverhead nissan is by far the best dealership I have ever been to unlike others who like to deceive you. If you need a car go see Marlene and Joe. More

Anyone looking to buy a new/used car avoid Riverhead Nissan at all costs. Absolutely the most rude, unprofessional and incompetent staff I've ever dealt with. Spread the word they are horrendous Nissan at all costs. Absolutely the most rude, unprofessional and incompetent staff I've ever dealt with. Spread the word they are horrendous More

I could not be any happier with my experience at Nissan Riverhead. From the minute I walked through the door through the whole sales process Marlene Rodriquez along with the rest of the staff were all amaz Riverhead. From the minute I walked through the door through the whole sales process Marlene Rodriquez along with the rest of the staff were all amazing. Unlike other places I had visited they did not seem pushy or try talking me into buying something I was not 100 percent satisfied with. I had visited 1 day,went home to think about my options and they were very understanding and patient. I do not regret my decision at all.I could not be any happier with my new Murano and with the service I recieved every step of the way from the sales,to my trade in,to the financing.Every aspect was absolutely amazing. If anyone I know is ever looking to purchase a new automobile I would strongly suggest they visited Nissan Riverhead. More

We worked with Mr. Wall who was very professional, well dressed and well mannered. He answered all our questions and helped us get what we found out was the best deal. When we picked up the vehicle he spen dressed and well mannered. He answered all our questions and helped us get what we found out was the best deal. When we picked up the vehicle he spent the time to make sure we were familiar with our new vehicle and he even set up our first service appointment, showing us the night time drop off and telling us about their convenient service pickup hours. What I especially liked was that he came across as honest. I would definitely recommend Francis and Riverhead Nissan. More

I was going for my second lease and shopping around, trying to get the best price. Mr Wall gave me a great deal and laid everything out for me. I faxed him all my information and he assured me the dea trying to get the best price. Mr Wall gave me a great deal and laid everything out for me. I faxed him all my information and he assured me the deal would be exactly like how he promised when I got there. He also promised we would be out very quickly. From the second we got there we knew we would have a bad experience. He kept disappearing and walking out when we had a question about the pricing. Even though he emailed me exact numbers of what we would be charged for a sign and drive deal there were about 1200 more in fees. When we questioned him he proceeded to tell us he couldn't honor the deal ,even though I showed him his exact email. He ripped up the papers and we left. We went straight to Atlantic nissan and they gave us exactly what we wanted! The person at the front desk was extremely rude and made us feel like we should feel embarrassed for questioning the prices! It was overall a terrible experience and I would never even try to go back when our next lease is up in three years! More

I just leased a brand new Nissan Altima 2013 from Mr. Wall and the sales team there. I had a wonderful experience and I love my new Altima. Before i went to Riverhead Nissan, I went to Atlantic Automall, Wall and the sales team there. I had a wonderful experience and I love my new Altima. Before i went to Riverhead Nissan, I went to Atlantic Automall, who i must say treated me like CRAP from the moment i walked in there !! I cant believe they treat there customers the way they do and how in the world does nissan allow them to remain in buisness. Alls i have to say is that the ride out east to Riverhead Nissan was WELL WORTH IT ! and there staff treated me and my family with respect and class. If you want to buy a Nissan go to RIVERHEAD ! . More

I traded in my 2010 Nissan Altima for the newer 2013 I traded in my 2010 Nissan Altima for the newer 2013 model and worked with Joe and Marlena in doing so. I had leased the original Altima from Joe whe I traded in my 2010 Nissan Altima for the newer 2013 model and worked with Joe and Marlena in doing so. I had leased the original Altima from Joe when he was at Smithtown and when I noticed he had moved to Riverhead which was closer for me, I wanted to follow him. It was important for me to try to keep my payments as similar to my prior lease as possible and the staff was extremely helpful and willing to do just that! When it came time to pick the color (I had wanted black) there were none on the lot and I opted to wait for that car and model to come in inventory which originally said would be within the week which I was fine with. However, by the time I was leaving (on a Friday evening) I was told they believed to have a black Altima available elsewhere and was working on it and low and behold I received a call from Marlena the next day telling me my car had arrived! I was extremely happy with the service and care I have received and Marlena answered any and all questions I had, she has even already called me to check in on my satisfaction with the vehicle less than a week later. I would definitely recommend Riverhead of Nissan and it is worth the travels east! More