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Riverhead Auto Mall

Riverhead, NY

4.3
456 Reviews

1800 Old Country Road

Riverhead, NY

11901

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Showing 456 reviews

October 22, 2015

an amazing experience Riverhead Nissan was the 3rd dealership we visited in search of a new Juke. The professionalism, knowledge, and friendliness of the crew there, especi More

by PattiJuke2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, John, Doug, Vinnie, Paris,
Oct 23, 2015 -

Riverhead Auto Mall responded

We're so happy to hear that positive response, Patti! When it comes to Nissan cars, our team is definitely on top of their game in informing our customers. We're glad you had such an excellent time with Eric, Doug, and John while they helped you in search of your new Nissan Juke. Congratulations and welcome to the Riverhead Nissan and Hyundai family!

October 20, 2015

the best sales lady i ever had Ana Lopez was great, explain all the the options also told me things bout the car i was trading in that i didn't even know about, and her service was More

by STEWART11738
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Lopez
Oct 21, 2015 -

Riverhead Auto Mall responded

Thanks, Stewart! Ana always wants our customers to feel comfortable during their buying process, so we're glad to hear that her thoroughness really helped you out during your visit. Congratulations on your new car and thank you for choosing us at Riverhead Hyundai and Nissan!

September 25, 2015

Quick Easy Fair Very friendly. Not pushy or overbearing. Gave my wife and I time to talk in privacy and showed us numerous vehicles till the one we found was just r More

by MBRANCA1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 28, 2015 -

Riverhead Auto Mall responded

We appreciate hearing about your positive experience with us! Providing top notch customer service is very important to us, so we aim to make sure everyone's car buying experience is comfortable and informative. Congratulations on your new car and thank you for taking the time to review us!

September 24, 2015

Excellent Dealership!! Great service, our salesman Nick Malena was super helpful and patient, finance dept was great. Would definitely recommend this place to others. Look f More

by JENNIFFERRUSSELLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Malena
Sep 28, 2015 -

Riverhead Auto Mall responded

Thanks, Jennifer! We're always aiming to give our customers a fantastic time while they shop with us and we're very glad to hear that you enjoyed your car buying experience with us. Nick will also appreciate the shoutout. Congratulations and welcome to the Riverhead family!

September 15, 2015

painless experience I have to said that Ana Lopez was the best! she let us test drive 3 cars, made sure that we were happy and 100% satisfied with not only the car but al More

by WITCHEEE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Lopez
Sep 16, 2015 -

Riverhead Auto Mall responded

Thank you! Ana's very great at making sure our customers are comfortable with their purchases and we're very glad to hear that she was able to satisfy your car needs. Congratulations on your new car and we look forward to helping you again!

September 12, 2015

Great River head Hyundai was a great expericance. I would totally recommend this dealership to my family and to my friends. They treated me with respect. More

by JEFFSINGL3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 16, 2015 -

Riverhead Auto Mall responded

Thank you for the great feedback, Jeff! We're glad that you enjoyed your recent visit with us and look forward to seeing you again!

September 09, 2015

The "New " new car salesman. My experience at Riverhead Hyundai was a positive one. I have been involved in buying and leasing cars with my parents for the last four deals. I must More

by QUICKDRAW2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony H
Sep 10, 2015 -

Riverhead Auto Mall responded

Thank you very much for the positive feedback. We aim to make sure our customers are very well taken care of and we're very glad to have gotten your parents in the right car for them. If there is ever anything further that we can provide for you, we're always happy to work with you. Congratulations and we hope to see you again!

September 08, 2015

Say Whatever to Make a Sale They told me I could refinance after 6 months failed to mention that I couldn't do it with a lease. now I'm stuck. More

by Cars88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erick, Victor
Sep 16, 2015 -

Riverhead Auto Mall responded

Thank you for providing us with your feedback. We are disappointed to hear about your experience and would like to take the time to further discuss your lease situation so that we may find a proper resolution. When you can, please call Paris Hanson at 631-369-0600 x720 and she will take the time to listen to any additional details you can provide about your situation. We hope to hear from you soon.

September 05, 2015

very nice professional people, quick service, very clean very nice friendly professional people. donna even checked my due date foe inspection. then she called me on my cell when I left the premises More

by lborru01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Harrison
Sep 08, 2015 -

Riverhead Auto Mall responded

Thank you! Communication is very important to us and we're glad to see you enjoyed Donna giving you an update on your car. We look forward to seeing you again!

August 29, 2015

good time was handle well in showing me the auto I was interested in buying my experience was good the price write and I felt good More

by NEMARINESERVICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tony hili
Sep 01, 2015 -

Riverhead Auto Mall responded

Thank you for letting us know about your great experience. We understand that customer service is very important in whom our guests choose to work with and we're glad to hear that you're enjoying you new car. Congratulations and we look forward to helping you in the future!

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