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Riverhead Auto Mall

Riverhead, NY

4.2
450 Reviews

1800 Old Country Road

Riverhead, NY

11901

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Showing 450 reviews

September 09, 2015

The "New " new car salesman. My experience at Riverhead Hyundai was a positive one. I have been involved in buying and leasing cars with my parents for the last four deals. I must More

by QUICKDRAW2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony H
Sep 10, 2015 -

Riverhead Auto Mall responded

Thank you very much for the positive feedback. We aim to make sure our customers are very well taken care of and we're very glad to have gotten your parents in the right car for them. If there is ever anything further that we can provide for you, we're always happy to work with you. Congratulations and we hope to see you again!

September 08, 2015

Say Whatever to Make a Sale They told me I could refinance after 6 months failed to mention that I couldn't do it with a lease. now I'm stuck. More

by Cars88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erick, Victor
Sep 16, 2015 -

Riverhead Auto Mall responded

Thank you for providing us with your feedback. We are disappointed to hear about your experience and would like to take the time to further discuss your lease situation so that we may find a proper resolution. When you can, please call Paris Hanson at 631-369-0600 x720 and she will take the time to listen to any additional details you can provide about your situation. We hope to hear from you soon.

September 05, 2015

very nice professional people, quick service, very clean very nice friendly professional people. donna even checked my due date foe inspection. then she called me on my cell when I left the premises More

by lborru01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Harrison
Sep 08, 2015 -

Riverhead Auto Mall responded

Thank you! Communication is very important to us and we're glad to see you enjoyed Donna giving you an update on your car. We look forward to seeing you again!

August 29, 2015

good time was handle well in showing me the auto I was interested in buying my experience was good the price write and I felt good More

by NEMARINESERVICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tony hili
Sep 01, 2015 -

Riverhead Auto Mall responded

Thank you for letting us know about your great experience. We understand that customer service is very important in whom our guests choose to work with and we're glad to hear that you're enjoying you new car. Congratulations and we look forward to helping you in the future!

August 27, 2015

bought a hyundai Very pleasurable experience. I liked my salesman he was very easy to deal with and i would happily go to him again in the future for all my vehiclss More

by EOHAYDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 01, 2015 -

Riverhead Auto Mall responded

Thank you for letting us know about your experience! It's our pleasure to give our customers a wonderful treatment while they shop with us and we appreciate knowing that you enjoyed your time with us. If there's ever anything further we can provide, we're always happy to go the extra distance for you. Congratulations on your new car and welcome to the Riverhead family!

August 25, 2015

Very pleasing I was treated very well after having been to a few dealerships prior that were not very kind to me and tried to over charge me. River head Hyundai did More

by LAURIEISGLORY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 01, 2015 -

Riverhead Auto Mall responded

We appreciate hearing the great feedback, Laurie! We understand that customer service is very important in whom our guests choose to do business with and your satisfaction really speaks volumes to us. Enjoy your new car and you're always welcome to visit us again!

August 22, 2015

Fast and easy at Riverhead Hyundai They bent over backwards for me and made sure I got the exact vehicle I wanted. They even dropped it off at my job when I couldn't wait any longer. More

by MANDERRK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne
Sep 01, 2015 -

Riverhead Auto Mall responded

Thank you for letting us know about your great experience! It's our pleasure to provide our guests with as quick a delivery as possible for their cars and we're glad to see that you enjoyed our team. Congratulations on your new car and welcome to the Riverhead Hyundai family!

August 20, 2015

best car buying experience. Ana Lopez was the best sales person I ever had. she's very professional, she listen to me and took the time to test drive and showed me some vehicles, More

by SEREFTACOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Lopez
Sep 01, 2015 -

Riverhead Auto Mall responded

You're very welcome! Ana's definitely a real gem when it comes to giving our customers an excellent car buying experience and we're glad that her expertise and knowledge really helped you during your visit with us. Enjoy your new car and thank you for taking the time to review us!

August 15, 2015

WOW!! Yet another great experience! Thank you Francois for the time you spent helping both of us select the vehicles we absolutely love! We've always re More

by WEBERGIRLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francois Wall
Sep 01, 2015 -

Riverhead Auto Mall responded

Thank you for the wonderful response! Francois is excellent when it comes to making our customers comfortable and knowledgeable about their car purchases and we're very glad to hear that you're enjoying your new car. Congratulations and thank you for being a part of the Riverhead family!

August 05, 2015

Rushed and Angry Rushed!! Left articles in car which were stolen!!! Gen. Mgr. has not returned any of my calls!!!!! My last three auto purchases have been Hyundai's an More

by PAULFROMLI
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
IThe sales person said his name was Raj
Sep 01, 2015 -

Riverhead Auto Mall responded

Thank you for bringing this to our attention, Paul. We are sorry to hear about the items that were left in the lease you returned. If there's anything we can do to help, please call Paris Hanson at 631-369-0600 x720 and she will be happy to assist you in any way she can. We look forward to hearing from you.

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