Riverhead Auto Mall

great service my experience at your dealership was excellent and I was overall extremely happy. thank you again for your service, I am so in love with my Sonata it my experience at your dealership was excellent and I was overall extremely happy. thank you again for your service, I am so in love with my Sonata it drives great! More

great dealership It was a great experience.Thay treated me great.Showed me how to use all the features Also very clean dealership.Very happy with my new Hyundai It was a great experience.Thay treated me great.Showed me how to use all the features Also very clean dealership.Very happy with my new Hyundai More

Excellent experience. 5 star all the way....would recommend to anyone looking to buy a hyundai...This was my first experience with a hyundai auto...couldn't beat the price 5 star all the way....would recommend to anyone looking to buy a hyundai...This was my first experience with a hyundai auto...couldn't beat the price at any other dealership selling a compatable veichle. More

it was a great experience I will recommend this dealership I like how comfortable I felt it was the first time I bought a new car I will be back if I ever need another car I will recommend this dealership I like how comfortable I felt it was the first time I bought a new car I will be back if I ever need another car More

Great Quick and easy process. Very happy with our new purchase. When we need a new vehicle we will definitely be coming back to this dealership. Quick and easy process. Very happy with our new purchase. When we need a new vehicle we will definitely be coming back to this dealership. More

Excellent purchase experience My previous Hyundai was purchased at one of those high volume dealerships, with aggressive sales pitches and bait-and-switch dishonest practices. Coul My previous Hyundai was purchased at one of those high volume dealerships, with aggressive sales pitches and bait-and-switch dishonest practices. Couldn't have been more different this time around at Riverhead Hyundai. My salesman was J.J. Jennosa, who was effusively and genuinely friendly, and hit all the right points. He spent as time time with me as I needed, without ever making me feel rushed, even if it meant leaving late. Couldn't ask for more. I've also used this dealership for service on my previous vehicle, and my experience was quite similar. Clean, pleasant waiting room with hi-def TV and WiFi. Excellent work and friendly staff. Highly recommend. More

My car broke down,either battery or alternattor My Nissan Murano happened to slow down and did not start,It was a Sunday there were no mechanics open,I had the car towed to Riverhead Nissan auto ma My Nissan Murano happened to slow down and did not start,It was a Sunday there were no mechanics open,I had the car towed to Riverhead Nissan auto mall.Monday Lu Ann called me to find out the problem ,i explained it was the battery,or alternator. She called back 2 hrs later stating that it was both Alternator and battery.She also say;s my brakes were low,i inquired how much for the brake job,she said $300.00,like an idiot i said ok. Come to pick up the car 6 hrs later $1700.00 charge. You would think they would be happy making all that money? When i saw the invoice the next day i read CUSTOMER REQUESTS BRAKE FLUSH $154.00. I never requested any such thing.I had gotten an Email from NIssan corp requesting how my service was I told them Riverhead Nissan are crooks and it seemed they know this as they asked if Riverhead padded the bill Buyer beware.They are the lowest of the low More

No pressure The best, stress free, service I've experienced at any dealership ever. Friendly people not trying to pressure you into anything, just helpful. How ca The best, stress free, service I've experienced at any dealership ever. Friendly people not trying to pressure you into anything, just helpful. How car buying should be. More

Not interested at all in making the customer happy, Took my 2013 Pathfinder in for transmission problem for the third time. First time it was repaired without issue, second time was told there was no pr Took my 2013 Pathfinder in for transmission problem for the third time. First time it was repaired without issue, second time was told there was no problem. Third time was told it needed to be replaced. I left car and was given a loaner car. Was notified a day later the transmission was on back order and I needed to return the loaner car by the third day or I would be charged 40 per day. My "argument" was that this was a warranty issue and I should be provided a loaner car for the period in which my car was not drivable. The dealership refused, and said I could take it up with Nissan Co. So I did, after a total of 8-10 phone calls and having to provide the VIN numbers to my last four Nissans to prove my loyalty to the company (guess they didn't trust me or want to take the time to look themselves) they agreed to reimburse me for 5 days of the 11 I was without my car. I of course had to pay upfront at 40 per day. So I am out the difference and a couple of hours of my time on the phone because of a policy that they would not bend on. In speaking with friends and colleagues and other people in the business no one has ever heard of a dealership not providing a courtesy car for a warrantied repair. My understanding from information I received from another dealer is this is something that while they have a Policy, its the dealerships discretion. Perhaps Nissan Co only pays them back for those first three days and they didn't want to incur any costs. In short this is a dealership who really doesn't care about customer satisfaction or standing behind there product. At no time did anyone apologize or express any concern for my situation. in fact we were spoken to rather sternly and in a condescending manor. Perhaps they did nothing wrong, you decide. The transmission was repaired under warranty. More

Very Professional and helpful. Surprisingly a great experience. Riverhead Volkswagon should take a note out of your book of sales. They lost me after 12 years of leasing because t Surprisingly a great experience. Riverhead Volkswagon should take a note out of your book of sales. They lost me after 12 years of leasing because their service is not even close to yours. Tony Hill was so great. My mother was right.........he was the best and made me feel super comfortable and very important to him. To get me what I needed in the price I could afford and he was extremely honest about the car we wanted to trade in. He didn't make any promises he couldn't or didn't keep. He was a straight shooter and it made it very quick and painless for me. I explained how much I worked myself and he made it happen the same day I walked in...I drove away in a new beautiful Santa Fe limited edition SUV. More