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Riverhead Auto Mall
Riverhead, NY
451 Reviews
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Showing 451 reviews
June 23, 2017
Salesmen Nice, Finance Guy VERY SNEAKY - Watch Your Tail I bought a car in 2016. I don't have great credit and was able to find a decent car at this dealer. Upon meeting with Doug the "finance guy" I was t I bought a car in 2016. I don't have great credit and was able to find a decent car at this dealer. Upon meeting with Doug the "finance guy" I was told that I was approved with one thing...i had to use a third party company to make my payments to wells fargo...otherwise i couldn't get the loan. I tried avoiding this but he told me explicitly that my credit was so bad that no bank would accept my loan unless i paid this third party company 2 times a month! Turns out, he's a LIAR. Wells Fargo called me later that week and I asked about his third party company. They said "we would never deny you based on how you pay us". Needless to say I cancelled the third party company which he obviously gets a kick back from and i have been paying no problem directly to the bank. Think this is a one time thing? WRONG! My mother JUST bought a car this Monday from DOUG. She was told not only does she need to use this third party company as well - but that Ally Bank won't finance her unless she adds a $6,000 extended warranty on the car. That's right, an extra $6,000 on a car that still has a manufacturers warranty. No only did he tell her this, but already had the agreement typed up for her to sign which contained this extra program. One call to Ally Bank this afternoon affirms that both are LIES! BLATENT LIES! They too said they would never demand a third party pay program to accept you for a loan - and that by LAW they can't deny you a loan without buying the warranty. This man RUINS this dealerships reputation. The sales team are great but once you get into this guy's office it's unreal! Not to mention they tell you "oh no, that guy's no longer with the company" like they told me upon explaining what happened to myself a year earlier. guess what...he's still there and he's added another FAKE demand to your invoice. Read EVERYTHING. Sign NOTHING. And when unacceptable terms are brought to the table - ask DOUG to get the person on the phone that he spoke with at your bank that told him you need a warranty or third party biller. I GUARANTEE he can't. or "they're out to lunch" or "they work a different day". This guy is a scam and I will NEVER go back to these people even for a tire valve cap. Steer farrrrr from them. And if they are reading this - you should be ashamed! More
by AndrewNY80
Employees Worked With
Douglas Sullivan, Tony Hili
June 13, 2017
Riverhead Hyundai a cut above Awesome salesman truly an enjoyable car buying experience I would recommend Riverhead Hyundai to all my family and friends. The time that Tony Hilli t Awesome salesman truly an enjoyable car buying experience I would recommend Riverhead Hyundai to all my family and friends. The time that Tony Hilli took to get to know me and my family showed how much he cared and was willing to go the extra mile. Hyundai is very lucky to have such an employer selling its product. More
by mdellamarco
Verified CustomerEmployees Worked With
Tony Hili
June 09, 2017
A Good Holiday Start I have purchased a few vehicles from other dealerships but Riverhead has been the best all around for sales and service. I only wish my past car exper I have purchased a few vehicles from other dealerships but Riverhead has been the best all around for sales and service. I only wish my past car experiences at the other dealerships had been half as good. My time is important to me and I hate to have it wasted by anyone that is not giving me what I am looking for. The staff at Riverhead helped me select the a vehicle I wanted, completed all the paperwork required to allow me to drive out with it, and even dealt with the rental I was driving. Besides getting what I wanted!!! It didn't take me all day. Thanks Guys Oscar Perez More
by operez1
Employees Worked With
Doug Costabile, Tony Hili
June 08, 2017
Great Dealership Everyone at this dealership was very professional and I couldn't be happier with my new car! Tony was great and definitely met all my expectations! Everyone at this dealership was very professional and I couldn't be happier with my new car! Tony was great and definitely met all my expectations! More
by salesci87
Employees Worked With
Tony Hili
May 30, 2017
Review Riverhead has a staff of highly qualified employees. Offered service that caters to the customers needs. Demonstrate patience and authenticity with cu Riverhead has a staff of highly qualified employees. Offered service that caters to the customers needs. Demonstrate patience and authenticity with customers. For example, a bilingual speaker was an additional bonus within the experience. More
by gutid22
Employees Worked With
Anna Lopez
May 24, 2017
Great Place to Buy A Car Tony's Awesome (Did everything I could not to make a frosted flakes reference)!! He totally understood both my needs & worries about buying a new car Tony's Awesome (Did everything I could not to make a frosted flakes reference)!! He totally understood both my needs & worries about buying a new car (My first Brand New Car!!), and was able to alleviate any worries I had. I would definitely recommend Tony as THE guy to buy a car from. He was straightforward, courteous & professional in every interaction I've had with him. If every salesperson you hire is as skilled at his job as Tony, then I'm sure you guys will have the best sales force in the country! More
by chand1185
Employees Worked With
Tony Hili
May 20, 2017
Exelent Like I said I am happy I this cars but this one is the best so economic on fuel I don't believe hao far one fuel tank Like I said I am happy I this cars but this one is the best so economic on fuel I don't believe hao far one fuel tank More
by edgarpp1075
Employees Worked With
Anna Lopez
May 15, 2017
My experience Raj was a very nice, attentive salesman. He met all the needs I was looking for and I appreciate what he does on a daily basis. Raj was a very nice, attentive salesman. He met all the needs I was looking for and I appreciate what he does on a daily basis. More
by jessica.campo517
Employees Worked With
Raj Sekhon
May 14, 2017
A+ Best experience buying a car I've ever experienced. Mark was not like other sales people I've encountered in the past. His non pressure attitude made Best experience buying a car I've ever experienced. Mark was not like other sales people I've encountered in the past. His non pressure attitude made me very comfortable and helped me with my purchase. I love my new Tucson I finally got my all wheel drive for the snow More
by carol.nash2
Employees Worked With
Mark Hertzovtz
May 11, 2017
New Vehicle Purchase Tony Hili and the entire staff that I worked with at Riverhead Hyundai made my purchase of a 2017 Tuscon as stress-free as possible. I appreciate To Tony Hili and the entire staff that I worked with at Riverhead Hyundai made my purchase of a 2017 Tuscon as stress-free as possible. I appreciate Tony's professionalism and patience during my experience. Thanks to all involved. More
by pajones3539
Employees Worked With
Tony Hili
