Riverhead Auto Mall

beware...watch their math Dealer failed to disclose, as required by law, that used BMW was previously a rental car. Salesperson Ana Lopez falsely stated that it was a trade in Dealer failed to disclose, as required by law, that used BMW was previously a rental car. Salesperson Ana Lopez falsely stated that it was a trade in on a Hyundai. Had to sue dealership to get the $1500 dollar overpayment I made returned, it took a year. They apparently miscalculated balance due on the car. They threatened to sue me because I brought the small claims action. More

New car awesome experience I went in one day was able to test drive cars and purchased my car that same day! Everything was so quick and easy! Highly recommend! I went in one day was able to test drive cars and purchased my car that same day! Everything was so quick and easy! Highly recommend! More

Had to fix my brakes. Had my front brakes fixed job well done. Cold in waiting room good thing hot coffee was available in room thanks. Love my 2010 Santa Fe Had my front brakes fixed job well done. Cold in waiting room good thing hot coffee was available in room thanks. Love my 2010 Santa Fe More

Efficiency and Excellence This is my 4th Hyundai from the same dealer and from sales to service "Excellence" in all they do is, in my estimation the best. From Pete in service This is my 4th Hyundai from the same dealer and from sales to service "Excellence" in all they do is, in my estimation the best. From Pete in service to Raj in sales, I couldn't ask for anything more. More

Be careful when dealing with the finance department We bought two Hyundai cars in the spring. The salesman was great but he has since left. We came in with financing already approved from outside loan c We bought two Hyundai cars in the spring. The salesman was great but he has since left. We came in with financing already approved from outside loan companies. The finance guy said he could beat the interest rates. I told him I did not want my credit report pulled since each time it’s done the score takes a hit. He assured me these were soft credit checks. I was skeptical but never thought he would lie well he did. He ran my credit score 6 times and only beat the interest rate by about .5 percent. He also ran my wife’s a few times as well. He also told us that both cars had GAP insurance. I must have asked 5-6 times and he again assured us. Last month I totaled my car and wouldn’t you know it, no GAP insurance. I’ll take the hit thst I should have made him show it to me in writing but never thought he would lie. I go back last month to buy a new car and asked what they would do as a good will customer service gesture and they offer me the same price a stranger walking in would get. They were unwilling to try and make it right for their finance guy lying. The finance guy no longer works there after a very long career but they are not willing to make it right. I would NEVER buy from these people again. TKe a course on customer service and have a little integrity. Management was horrible to deal with. They could not care if I bought. Happy ending I found the car at another dealership and they sold me the car for a much lower cost More

Finally, A Dealership That Cares Please see my previous comments. The very best sales experience with Mr. Raj Sekhon and Riverhead Hyundai. Raj and Riverhead Hyundai have exceeded all Please see my previous comments. The very best sales experience with Mr. Raj Sekhon and Riverhead Hyundai. Raj and Riverhead Hyundai have exceeded all my expectations and made buying a new car finally a pleasure. Thank you all! Sincerely, Mr. Harry A. Polz Jr. More

Better than Toyota Had a great experience working with Raj and Tommy. I bought a Toyota and a Hundai in the same month and Hundai was so far above Toyota in service an Had a great experience working with Raj and Tommy. I bought a Toyota and a Hundai in the same month and Hundai was so far above Toyota in service and professionalism More

H e was great. Very helpful and it was a pleasant experience. Would recommend to others and would come back to use him again. Was very efficient and mad e was great. Very helpful and it was a pleasant experience. Would recommend to others and would come back to use him again. Was very efficient and made it a quick process More

Smooth translation A smooth and comfortable experience. Tony listen to exactly what my wife wanted and took the time and effort to show us a number of choices. A smooth and comfortable experience. Tony listen to exactly what my wife wanted and took the time and effort to show us a number of choices. More

Raj salesmen Professional and courteous. Raj was a terrific salesman easy to deal with Very friendly. Car was in great condition. Full tank This is my 4th sonat Professional and courteous. Raj was a terrific salesman easy to deal with Very friendly. Car was in great condition. Full tank This is my 4th sonata purchased Will definitely buy there again More