Riverhead Auto Mall

Service The Service Department has helped us out tremendously, especially since this past visit. I was on the LIE and tire light came on which I have not seen The Service Department has helped us out tremendously, especially since this past visit. I was on the LIE and tire light came on which I have not seen before.I got very nervous. I then called Donna at the service desk and she made me feel comfortable with her responses. Thank God for Donna you know that you can depend on her!! More

Great friendly service; car ready when u was told it would . Happy with the service. Comfortable waiting area, with great coffee and delish cookies. Donna is a friendly, competent service rep. Car ready on time, Happy with the service. Comfortable waiting area, with great coffee and delish cookies. Donna is a friendly, competent service rep. Car ready on time, and charges reasonable. More

Bad service, criminal behaviour Walked in to get a used car with a 9K budget, Mr Rak Sekohn showed me a Kia optima and we agreed, he made the paperwork for 9K but I checked their web Walked in to get a used car with a 9K budget, Mr Rak Sekohn showed me a Kia optima and we agreed, he made the paperwork for 9K but I checked their website online and realized they had it posted for a little over 7K, I faced him and he played the fool and corrected the number. After driving the car I realized the PTMS light was on, the car was shaking over 60 m/hr and the radio wasn't working. After several attempts they never fixed the TPMS and balancing problems and they denyed service eventhough I'm still under warranty. The manager was very rude and aggresive, and they told me to go to Kia and take care of the repairs myself. I strongly recommend to avoid this place, everyone there acts in a crooked way. More

Would go back and get another hyundai Sales manager mike helped me to get my new Hyundai Sonata and salesmen Raj was great getting me out on time. Will tell friends to go to hyundai in Riv Sales manager mike helped me to get my new Hyundai Sonata and salesmen Raj was great getting me out on time. Will tell friends to go to hyundai in Riverhead More

Quick, pleasant and accommodating Just came in for an oil change left with a new car great sales rep Excellent service quick, easy and pleasurable. Would highly recommend this dealersh Just came in for an oil change left with a new car great sales rep Excellent service quick, easy and pleasurable. Would highly recommend this dealership my sales rep was excellent amiable and very helpful. More

Excellent Service write Donna Harrison is a gem. Polite, caring, knows her business and is the only reason I keep coming back for service. Would recommend Ser Service write Donna Harrison is a gem. Polite, caring, knows her business and is the only reason I keep coming back for service. Would recommend Service More

Preditory sales tactics My retired 64 year old mother went in to purchase her 2016 Nissan Murano with 15k miles off lease on October 30, 2018. First she was being heavily enc My retired 64 year old mother went in to purchase her 2016 Nissan Murano with 15k miles off lease on October 30, 2018. First she was being heavily encouraged to trade her car for another model. I feel that’s because she has very low mileage and they would make money off her trade and resale of her vehicle. So they process the loan and come back with a 5.99% interest rate for someone with tier 1 (800+) credit score for 72 months. My mother only wanted to do a 48 month loan. On top of that they add on a $3000. Ultimate Warranty. She wasn’t provided with any literature on the coverages of the warranty or an itemized bill of sale. I went into the dealership with her in November and the finance Manager Ken Maxwell who was pulling a copy of the bill of sale from another office and the warranty information. I’ve left him several messages and wasn’t called back. I've also asked for the General Managers name and all I get is "Vinny". No one will provide me with his last name. My mother is looking to refinance with another financial institution however she still hasn’t received the new title. I’ve checked the NYS title search web site on January 23, 2019. and the new title hasn’t even been processed 12 weeks later. My understanding is that after the customer has made 3 payments the dealership gets a finalization of credit for the sale/transaction. So I feel this is a fraudulent tactic to differ consumers from pursuing other options that are available to them. My mother has applied to refinance the vehicle and was approved for 2.% apr she’s just awaiting her new title to process the loan. More

efficient & courteous professional service Riverhead Hyundai is reliable, explains points of view, varies possible solutions and dates forr carrying out proposed actions. They also have a comf Riverhead Hyundai is reliable, explains points of view, varies possible solutions and dates forr carrying out proposed actions. They also have a comfortable waiting area with TV and free wifi. More

Buy from Mark Hertzovitz! Trust me when I say go to Mark! Your experience buying from Mark will be stress free and a comfortable one! He is patient and cares about your needs a Trust me when I say go to Mark! Your experience buying from Mark will be stress free and a comfortable one! He is patient and cares about your needs and interests! Great staff as well! Stop in and talk to Mark! You won’t regret it. More

Mark Hertzovitz was very professional and helpful and I had Mark Hertzovitz was very professional and helpful. The Allstate guy Jake was great as well as the finance guy who's name escapes me Thanks Hyundai Mark Hertzovitz was very professional and helpful. The Allstate guy Jake was great as well as the finance guy who's name escapes me Thanks Hyundai More