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Riverhead Auto Mall

Riverhead, NY

4.1
447 Reviews

1800 Old Country Road

Riverhead, NY

11901

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Showing 447 reviews

February 20, 2020

Great experience. Excellent customer service. I would highly recommend taking the trip to see Kerry and Francois on a Saturday morning. Good people. Very fair. More

by positiveparentingguy
Recommend Dealer
Yes
Employees Worked With
Kerry, Jalen, Sebastian, John; 5 Stars for service , Francois Wall
Mar 02, 2020 -

Riverhead Auto Mall responded

We appreciate that you took the time to leave us a review. Our team does their best to make sure every customer that comes in is taken care of. Let us know if there is anything more we could do for you!

February 19, 2020

Riverhead Hyundai is a death trap they sell you cars two years later they break down and then will you bring it back in there they rush to fix it up or they got some unprofessional person that don't know ho More

by Knicks11934
Recommend Dealer
No
Employees Worked With
Peter, Michael Puleo, Edward Brightmen
Mar 02, 2020 -

Riverhead Auto Mall responded

Please contact us at your earliest convenience so that we may better understand the situation and resolve any outstanding issues. Please contact Becky Edwards at 631-369-0600 ext 724.

February 16, 2020

Run Away As Fast As You Can Indeed Listen to Jimb (below review), and avoid Frank Badamo and Vinny P (who I think was the former GM , who perhaps is no longer there. They took advantag More

by jp
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Vinny P, Frank Badamo, Ken Maxwell
Mar 02, 2020 -

Riverhead Auto Mall responded

Please contact us at your earliest convenience so that we may better understand the situation and resolve any outstanding issues. Please contact Becky Edwards at 631-369-0600 ext 724.

January 30, 2020

The Riverhead Nissan Dealership is a highly professionally run system.From the time you effortlessly drop your vehicle off till you pick it up you feel great about the way you have been treated More

by Simon
Recommend Dealer
Yes
Employees Worked With
Ken..(see my write up), Donna Harrison
Mar 02, 2020 -

Riverhead Auto Mall responded

Thank you for the 5 star rating! We appreciate that you took the time to leave us a positive review. Our team does their best to make sure every customer leaves happy. If there is anything more we could do for you, let us know!

October 05, 2019

Run As Fast As You Can If you are elderly or have a relative who is elderly do not let them go to this dealership! They lie and add on extras telling you its the only way th More

by Jimb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edward Brightmen, Ken Maxwell, Roldy Geanlouise
September 30, 2019

Drove all the way to meet Vinny today told me nothing I didn’t know.. I know I signed.. car seat belt and noise back firing .. now what do I do.. mr Ray Capili is the owner.. had nothing to say to help ..n More

by Caitriona
Recommend Dealer
No
Employees Worked With
Kyle Price, Edward Brightmen
July 19, 2019

Service The Service Department has helped us out tremendously, especially since this past visit. I was on the LIE and tire light came on which I have not seen More

by Carguy,Mario123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Harrison, Ken Maxwell, Mario Gonzalez
Jul 19, 2019 -

Riverhead Auto Mall responded

Thank you for taking the time to leave us a positive review! Our Service Department strives to do a great job of helping customers with their cars! We appreciate you noticing that and sharing your experience today! If there is anything else we can help you with don't hesitate to let us know! -Riverhead Automall

May 22, 2019

Great friendly service; car ready when u was told it would . Happy with the service. Comfortable waiting area, with great coffee and delish cookies. Donna is a friendly, competent service rep. Car ready on time, More

by BarDon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Harrison
Jun 04, 2019 -

Riverhead Auto Mall responded

Thank you for taking the time to leave us a positive review! Our Service Department strives to do a great job at helping customers with their cars! We appreciate you noticing that and sharing your experience today! If there is anything else we can help you with don't hesitate to let us know! -Riverhead Automall

May 02, 2019

Bad service, criminal behaviour Walked in to get a used car with a 9K budget, Mr Rak Sekohn showed me a Kia optima and we agreed, he made the paperwork for 9K but I checked their web More

by JqBold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pete Weigel, Raj Sekhon, Michael Puleo
May 03, 2019 -

Riverhead Auto Mall responded

We understand you had a concern about the online pricing of your used Kia. Unfortunately our website may be updated with new vehicle prices that our salesmen may not have immediate knowledge of, but we are glad that we able to get your price corrected. Our service center specializes in Hyundai service and we want to make sure that your vehicle is in the most capable hands. Please let us know if there is anything we can do to help you find the answers you are looking for, by calling Becky Edwards at (631)-369-0600 ext. 724.

May 04, 2019 -

JqBold responded

You clearly have reading problems too if that's what you understood.

April 21, 2019

Would go back and get another hyundai Sales manager mike helped me to get my new Hyundai Sonata and salesmen Raj was great getting me out on time. Will tell friends to go to hyundai in Riv More

by Kenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raj Sekhon, Michael Puleo
Apr 23, 2019 -

Riverhead Auto Mall responded

Thank you for the feedback, Kenny! We really appreciate your business and we're glad Raj got you taken care of. Enjoy your new Sonata and we look forward to seeing you again!

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