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Riverdale Chrysler Jeep Dodge Ram

Bronx, NY

Overview
Reviews
Vehicles
4.5
874 Reviews
Call Dealership (845) 353-4445
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5869 Broadway

Bronx, NY

10463

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Showing 874 reviews

February 16, 2024

I dealt with Crystal from service, she was extremely helpful, very professional and courteous. She explained everything to us and even offered us to wait for the car. Service was completed quickly W More

by jonnyblack21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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Feb 16, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

Johnny, we're delighted to know Crystal provided you with such a positive experience at Riverdale Chrysler Jeep Dodge Ram. We'll be sure to pass along your praise! Thanks for choosing us for all your future needs.

February 01, 2024

Great staff very professional and thorough no complaints and if you do they are addressed immediately More

by Jayramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Crystal and sales department jacob and derrick
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Feb 02, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

Jayramos, we're glad to know you had a positive experience with our team at Riverdale Chrysler Jeep Dodge Ram. We always aim for professionalism and promptness in addressing any concerns. Thanks for the feedback!

January 26, 2024

Nice person, help me in everithing, thanks you Randy, very nice person and clean dealership! More

by Kelvin Toribio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy and Bryan !, Bobby Albert
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Jan 26, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

Kelvin, thank you for the review! We are so glad to hear that you enjoyed working with Randy and the Riverdale Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you again down the road!

January 11, 2024

Excellent service and professionalism. I look forward to my car service due to how comfortable i feel there. More

by Romandor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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Jan 12, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

We're delighted to know that you feel comfortable with our service at Riverdale Chrysler Jeep Dodge Ram. We appreciate your feedback and look forward to assisting you in the future!

January 06, 2024

Service was good, It need more loaner available for vehicles left over-night or longer. More

by ICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimilee
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Jan 08, 2024 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for this feedback. We will be sure to keep it in mind in the future. If there is anything more we can do to assist you please don't hesitate to reach out. Best, Customer Care Team - CustomerCare@RiverdaleChryslerJeep.com

December 24, 2023

Very pleased with my first time experience at this dealership. Will definitely recommend to family and friends. More

by gabby1031
Recommend Dealer
Yes
Employees Worked With
John , Bobby Albert
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Dec 26, 2023 -

Riverdale Chrysler Jeep Dodge Ram responded

Gabby, we're so glad to know you had a positive first-time experience at Riverdale Chrysler Jeep Dodge Ram! Thank you for your recommendation — we look forward to serving your family and friends in the future!

December 20, 2023

went to the service dept. for a knocking noise ,found the problem, it was under warranty, wonderful , they took care of it less than a hour. thank you Diana More

by DEZEBULUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
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Dec 21, 2023 -

Riverdale Chrysler Jeep Dodge Ram responded

We're glad to know that Diana and our service team at Riverdale Chrysler Jeep Dodge Ram were able to quickly identify and fix the issue under warranty. Thank you for your positive feedback!

December 16, 2023

Very good experience with Chrysler jeep dodge the dealer ship is very clean and very nice Ms person working there More

by Claribel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin
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Dec 18, 2023 -

Riverdale Chrysler Jeep Dodge Ram responded

We're glad to know you had a good experience at our dealership and appreciated the cleanliness! Our team here at Riverdale Chrysler Jeep Dodge Ram is always ready to assist. Thanks for your review!

December 09, 2023

Not good service didn't have part but still charged me for diagnostic test even though they new they didn't have parts to fix my car after I told them what the problem was pip off More

by Altonstukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Albert
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Dec 11, 2023 -

Riverdale Chrysler Jeep Dodge Ram responded

We're sorry to read about your experience. We strive for transparency and fairness in our services, so it's concerning that you feel this wasn't the case during your visit. We'd like to learn more about what happened here. Please reach out at your earliest convenience. Thank you, Customer Care Team - CustomerCare@RiverdaleChryslerJeep.com

December 01, 2023

Jamilee was fantastic Quality of service was excellent Very professional and courteous. Good quality of service. More

by brendadejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamilee
Report | Print
Dec 04, 2023 -

Riverdale Chrysler Jeep Dodge Ram responded

We're so glad to know that Jamilee provided you with excellent service at Riverdale Chrysler Jeep Dodge Ram! We strive for professionalism and courtesy in all we do. Thanks for the positive feedback!

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