Riverdale Chrysler Jeep Dodge Ram

Derrick was very helpful. Derrick worked with getting me into a great new lease and helped me get out of my previous lease. Would absolutely recommend him to others and wil Derrick worked with getting me into a great new lease and helped me get out of my previous lease. Would absolutely recommend him to others and will be coming back to work with him in the future. More

You won't get a car, and you might get scabies False advertising? Check. Sleazy salesmen? Check. Outright lying to me over the phone and wasting 3 hours of my time? Check! Don't ever ever ev False advertising? Check. Sleazy salesmen? Check. Outright lying to me over the phone and wasting 3 hours of my time? Check! Don't ever ever ever ever EVER go here. More

Extremely rude manager Joe Szabo!!!!!!!!+++ My 70 year old mother and father went to purchase a grand Cherokee from there and the saled people called them to come back next day with an agreed up My 70 year old mother and father went to purchase a grand Cherokee from there and the saled people called them to come back next day with an agreed upon price, only to get there and be verbally minimized, harassed and belittled by Joe.. he went as far as even yelling at them and calling them names and IDIOTS in front of other customers. Holy xxxx this guy is a ............. i would never recomend anyone to this dealer and i hope the owner Mr. Dennis wakes up because my parents ended up buying one from there competition. More

Scam artist dealership forges names on lease contracts Scam artist i leased a car a month ago from this dealership and they forged my name on a second lease contract that I had no clue about until Chrysle Scam artist i leased a car a month ago from this dealership and they forged my name on a second lease contract that I had no clue about until Chrysler capital informed me that the signatures look different from the first contract they did not even informed me that they was going to be a second contract issued they changed the miles on the contract so I got less miles and at the end of the lease I would have to pay about $2,000 in extra miles Ihave Chrysler capitals fraud department and office of presence and better business bureau and my lawyer is looking into this matter so I advise customers to find a antother jeep dealership so this doesn't happen to u The best is I called the finance department they don't want to answer my calls or call me back I called the manager and the general manager both ignore my calls and do not call me back and I spoke to a manager and the manager only play games very unprofessional More

3 hour drive for nothing My husband and I were interested in a bmw they had for sale. After speaking to the salesman and being told everything on the car worked and it had bee My husband and I were interested in a bmw they had for sale. After speaking to the salesman and being told everything on the car worked and it had been through their service department we decided to make the 3 hour trek from vermont ready to buy. On the way down we left 2 messages with 2 different people to have a couple other questions answered never to receive a call back. Upon arrival we were taken on a very brief test drive (literally around the block) only to learn NOTHING on the car worked. No ac, the radio that was advertised as premium only had one working speaker, the car had not been detailed at all and the list goes on. Do not waste your time! They will lie to get you in the door. More

Happy with our new Wrangler Dominic Perez was great. He is not your typical salesman out to sell you anything for a commission. He listens and genuinely wants a customer to lea Dominic Perez was great. He is not your typical salesman out to sell you anything for a commission. He listens and genuinely wants a customer to leave happy. He worked hard to get us our dream car...we wanted a Black Wrangler and he made it happen in less than a blink.of an eye. I would recommend anyone to see Dominic when looking for a car!! It was a pleasure Dominic - Thank you for all your help! More

I made the mistake of dropping off my car here for repairs. The Service department doesn't return numerous calls I left with the receptionist.. They don't even call you with status of your car. Requested to The Service department doesn't return numerous calls I left with the receptionist.. They don't even call you with status of your car. Requested to speak to manager and was forwarded to a voicemail box full, that I couldn't leave a message. Finally, when I speak to a live manager, he tells me my was is ready for picked up after 4 days of having it. I missed 2 days of work, not having my car!!!!!!!!!!! DONT TAKE YOUR CAR TO THE RIVERDALE CHRYLER SERVICE DEPT......YOU WILL REGRET IT!!!!!!!!!!!!! More

ABSOLUTELY HORRIBLE - LIARS AND SCAM ARTISTS THIS MUST BE THE WORST DEALERSHIP I HAVE EVER BEEN TOO. THE FINANCE MANAGER, JFK, IS A SCAM ARTIST. THE ADVERTISING ONLINE IS COMPLETELY FALSE. I A THIS MUST BE THE WORST DEALERSHIP I HAVE EVER BEEN TOO. THE FINANCE MANAGER, JFK, IS A SCAM ARTIST. THE ADVERTISING ONLINE IS COMPLETELY FALSE. I AGREED TO PURCHASE A CAR FOR THE CASH SELLING PRICE OF $16,000, HOWEVER, THE LOAN THE FINANCE MANAGER SENT TO THE BANK STATED A SELLING CASH PRICE OF $21,900, WHICH INCREASED SALES TAX BY APPROX $500 AND INTEREST BY OVER $1000. IN TOTAL I WAS RIPPED OFF ALMOST $10,000. I WAS NEVER INFORMED OF THIS AT THE SIGNING. MAKE SURE YOU READ THE FINE PRINT BEFORE YOU SIGN BECAUSE THESE SCAM ARTISTS WILL LIE AND RIP YOU OFF. ABSOLUTELY DISQUSTING UNETHICAL PLACE! More

What a terrible experience ! Between the going back and forth, their unwillingness to help, their unprofessional attitude, and their aloud treatment of customers, this dealer Between the going back and forth, their unwillingness to help, their unprofessional attitude, and their aloud treatment of customers, this dealership has a lot to work on. I am not sure how they are rated with 4 stars. I just moved into the area and took in my 2015 jeep Cherokee with 4000 miles on it. The computer system had burnt out avoiding to them. They had me driving in my brand new car with pieces missing for almost a week. They promised that my replacement part would be ready one day, I show up and they tell me it is on back order for another ten days. No courtesy car, no rental, and on top of all that, they do not apologize or even acknowledge how often I was there or the time I took off work. What a nightmare! I would avoid this place at all cost. More