Back

Riverdale Chrysler Jeep Dodge Ram

Bronx, NY

4.5
874 Reviews

5869 Broadway

Bronx, NY

10463

Directions

By Type

Showing 874 reviews

May 08, 2018

Service visit They are always accommodating. Although too expensive, they are always available. I've used them for years and they are always the same way m and frie More

by lishia823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Albert
May 11, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello, Thanks so much for the 5-star rating and taking the time to leave this positive review. We truly appreciate your business. If there is anything else you need, please let us know. Thanks again. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

May 08, 2018

It was excellent service The wait time was reasonable for service. The waiting room was comfortable. The staff was professional and friendly. Visit was excellent I would come More

by YOLIE123Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guadalupe Munoz Jose Gomez , Bobby Albert, Stanley Charles
May 11, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello, Thanks for taking the time to leave us this great review. As you mentioned, we look forward to having you back. Thanks so much for your business. Take care. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

May 07, 2018

Bad service Many reasons. Poor communication, misdiagnosis, often leave loose, damaged and or missing items under the hood after service. Extremely long wait time More

by Frustrated
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Albert-from service
Jun 08, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello, thank you for taking the time to leave this detailed review of your service visit with us. It is very helpful to me. If you have a second, would you consider giving me a call directly at the number below so I can learn a bit more? I'd much appreciate any additional feedback you can provide. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

May 07, 2018

Oil change Service was expedited, staff was extremely knowledgeable with regards to warranty coverages and I did not have to wait longer than expected. Did not e More

by berriosc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 11, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello, Thank you for leaving this five star review about your service visit and your nice comments about the team at Riverdale. Thank you for your business! Take care. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

May 06, 2018

Excellent The guys at service made me happy addressed my concerns and made me comfortable. I would recommend them to anyone that looking to have their vehicle s More

by hallp79
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gomez
May 11, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello, Thank you for leaving your feedback about your service visit and your nice comments about Jose. If you need anything else, please feel free to reach out to me directly. Until next time, take care! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

May 05, 2018

Inspection sticker I purchased my vehicle at the Boston RD location, when i went for service I waited the entire day for a car detail. I went ahead and changed the loca More

by NOELLE28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
Jun 08, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Noelle, thank you for your review and bringing this matter to my attention. Would you consider giving me a call directly at the number below so I can learn a bit more about your service appointment and your wait time? Any additional feedback you have would be much appreciated and very helpful. Thank you. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

May 05, 2018

Five star service Albert and Juan and the whole team went above and beyond to make it a great experience. The process was seamless and the service was excellent. Truly More

by gkuzma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert and Juan
May 11, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello, Thanks for leaving this 5-star review and sharing your feedback about the service you received from us here at Riverdale. I'm happy to hear that Albert and Juan were so helpful during your visit. We truly appreciate your business. Until next time, take care. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

May 03, 2018

Very professional and polite . Not too much of wait time. I notice everyone there is smiling. The waitroom is cleaning and comfortable. Great visit Thanks More

by YOLIE123Y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guadalupe Munoz Jose Gomez
May 08, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello, Thank you for taking the time to share your experience with us. If there is anything else I can help you with, please give me a call directly. Thanks so much for your business! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

May 03, 2018

Service The service was great in and out very quick everything was explained to me . Staff is very friendly and knowledgeable. The waiting area is comfortable More

by rob41675
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guadalupe , Albert , Rogelio
May 08, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hi Rob, Thanks for taking the time to leave this great feedback about your experience and the team here at Riverdale.. It's extremely valuable to us. Please reach out if you need anything else. Thank you for your business! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

April 30, 2018

Terrible never going back they have people I there that dont know how to fix anything on my truck it took them 5days to put my soft top on my jeep the manage More

by rodneyrisper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alberto
...
59
...