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Riverdale Chrysler Jeep Dodge Ram

Bronx, NY

4.5
846 Reviews

5869 Broadway

Bronx, NY

10463

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Showing 846 reviews

November 01, 2018

Excellent Service! Jose was very precise, informative and attentive to our concerns. He has great customer service skills and kept in communication with us about our car More

by D. Guity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 11, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Thanks so much for sharing your experience with us, we truly appreciate it. I'm glad that Jose was helpful during your service visit. If you need anything, please feel free to contact me directly. Take care! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

October 31, 2018

Over charged on labor My part for my jeep was 199.00 the labor was 500.00 . The total was 600.and change just to reprogram my heater. Don't understand. More

by rolandobronx
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bobby Albert
Dec 11, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Rolando, Thanks for leaving your review for us here on DealerRater. Your feedback is invaluable. If there is anything additional you'd like to discuss about your service experience, please feel free to contact me directly at the number below. Thank you again. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

October 30, 2018

Nice Work! Went in for an Express Oil Change - Fast Friendly Service - Nice work!! I Bought all 6 of my cars from Riverdale Chrysler Jeep Dodge Ram! More

by LYNN.JONES0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Pico, Derrick Bennet,
Nov 11, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Thanks so much for this awesome 5-star review. I'm thrilled you continue to enjoy your car buying experience with us. If you need anything else, please reach out. Until we see you again, take care! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

October 26, 2018

Recall Went in for a recall fix on my Jeep. Check in process was easy. Wait was a bit long but it was fine. Great service. More

by llopez.24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delanie
Nov 11, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience with us. Although the process was lengthy, I'm thrilled you came away satisfied. If there is anything else I can help you with, please give me a call directly. Thanks so much for your business! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

October 25, 2018

No comment Jose helped me out with the service, He will be on the only advisor I will work with. That is all for now. Thank you More

by bjdiaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 11, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Thanks for leaving this 5-star review and sharing your feedback about the service you received from us here at Riverdale. I'm glad to hear that Jose was so helpful during your visit. We truly appreciate your business. Until next time, take care. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

October 24, 2018

Flat fix and recall The service was quick and reliable . I was called with the as soon as the job was done and had no problem with my Jeep. More

by LACHAPA09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 11, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Thanks so much for taking the time to leave this 5-star review about your service visit. We truly appreciate your business. Until next time, take care. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

October 23, 2018

Very nice and helpful Wonderful assistance with the issue i was having. Jose remembered our phone conversation, kept me posted on the status of my car. i would definitely c More

by NIAWRAPPING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jose
Nov 01, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank for taking the time to leave us your feedback. I'm happy to hear Jose was helpful during your visit. As you mentioned, we look forward to having you back. Thanks so much for your business. Take care. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

October 20, 2018

Cummunication You are not available for working people if you are not open on Saturday. Needed information about my car. The rep. from Mon-Fri doesn't communicate w More

by nettayphillips
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Albert
Dec 11, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello. Thank you for leaving your review here for us on DealerRater. It would help me tremendously to learn a bit more about your Saturday experience with us. Would you consider giving me a call directly at the number below when you get a chance? It would be much appreciated. Thank you. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

October 18, 2018

excellent The service was professional and informative . She explained everything that was needed. The waiting room was comfortable and clean. the staff is very More

by YOLIE123Y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delanie Mejia
Nov 01, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Thanks for leaving this 5-star review and sharing your feedback about the service you received from us here at Riverdale. We truly appreciate your business. Until next time, take care. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

October 18, 2018

Truly grateful. My sales representives were awesome. They came through for me and really helped me with my situation. I'm very pleased with the service and they did a More

by NURSENARDRAKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Bacchus and Jose Soto
Nov 01, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for leaving this 5-star review and the great words about the team. I'm thrilled everything went smoothly for you. Congratulations on your new vehicle and thank you for your business! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

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