Riverdale Chrysler Jeep Dodge Ram

Don’t I repeat don’t give any money to these people unless you know you are going to buy a car from them my husband is still waiting for his $500 back has he gave Riverdale as a deposit Shan the manage unless you know you are going to buy a car from them my husband is still waiting for his $500 back has he gave Riverdale as a deposit Shan the manager said that the money would be back on my husband account and still has not yet been posted or even pending in his account they try to not give us a receipt we had to go their twice and I just call back today 6/1/2020 to speak to Shan because the money is still not in the account or pending the rep or sale girl asking me if we want to come back down I ask her for what them she ask me if me and my husband did the paper work we did it twice I told her we are not coming back down we want our money SO I AM TELLING YOU DONT GIVE ANY MONEY AS A DEPOSIT IF U ARE NOT GOING TO BUY A CAR More

Extremely bad experience.I will never go back.I gave Extremely bad experience. I will never go back. I gave them a try multiple times. Now I would rather change my oil myself. Very poor customer ser Extremely bad experience. I will never go back. I gave them a try multiple times. Now I would rather change my oil myself. Very poor customer service and communication. I would give them zero stars if I could. More

Excellent service from the team! They did everything they possibly could to have me drive home in a new vehicle. Thanks Guys I truly appreciate everything you’ve done for me! possibly could to have me drive home in a new vehicle. Thanks Guys I truly appreciate everything you’ve done for me! More

the worst place to buy lease a car. the seller said that the car was at a sale price, when we are going to sign the contract the car appears at a regular price and we were never told that the price did not the car was at a sale price, when we are going to sign the contract the car appears at a regular price and we were never told that the price did not include tax, they put the wrong miles in the contract, they delivered the car without gasoline . The following days we called to find out what had happened with the other lease car that we delivered from the sling and nobody knew anything, nobody returned the call and we had to pay for the other car so that it would not affect our credit. the worst of the worst is this site More

WORSE OF THE WORSE DEALERSHIP and unprofessional personal, worst place to go, some people are professional and nice but others are just complete rude and unprofessional, they will use scare tactics personal, worst place to go, some people are professional and nice but others are just complete rude and unprofessional, they will use scare tactics and tell you “they have someone buying the car already” once i told them i was from out-of-state but is bs, also almost 5k of “reconditioning fee and documents fee” which i know are fake/excessive fees because i used to work for a dealer know all of this. The finance guy was soo rude and unprofessional and started screaming that sale manager (really nice and professional) had to step in, and they also ran my credit score multiples times without my authorization, also made me go to the dealer and promise everything was already setup but it wasnt, made me waste more than 6 hours in total, This dealer has a “Funny way”of running this dealership. Suggestions? JUST DONT WASTE YOUR TIME HERE X at the end couldn’t made a deal, Wouldn’t deal with them even if my life would be on the line More

So far the service dept has been great. Albert is my service manager and he has been honest and knowledgeable and provided great personal service. Steve 2014 Charger R/T service manager and he has been honest and knowledgeable and provided great personal service. Steve 2014 Charger R/T More

Very unhappy with the service that I received. The work that I requested to be done was not done. Now I have trust issues with River-dale Chysler. that I requested to be done was not done. Now I have trust issues with River-dale Chysler. More

The service department could not fix my Jeep. They got paid $3,500. and was left with the same problems I came in with. Avoid paid $3,500. and was left with the same problems I came in with. Avoid More

Excellent customer service (Albert) and fast service changing my engine oil and giving updates about coming maintenance in my Jeep GC (express line oil change) changing my engine oil and giving updates about coming maintenance in my Jeep GC (express line oil change) More

The staff at this dealership has great communication skills with its customers. The staff aslo goes into detailed explanations of the transactions with the customers to assure that the customers unders skills with its customers. The staff aslo goes into detailed explanations of the transactions with the customers to assure that the customers understand what is taking place. More