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Riverdale Chrysler Jeep Dodge Ram

Bronx, NY

4.3
811 Reviews

5869 Broadway

Bronx, NY

10463

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Showing 811 reviews

August 03, 2020

Excellent customer service, it was a pleasure doing business with them. Very clean and nice environment and employees very nice, I would definitely recommend this dealer. More

by Sandra Espinal
Recommend Dealer
Yes
Employees Worked With
Remi, Bobby Albert, Freddy Juseinoski, Stanley Charles
Aug 03, 2020 -

Riverdale Chrysler Jeep Dodge Ram responded

Hi Sandra - Thank you so much for your support! We are so proud to have earned your business and we hope to continue to do so. Safe travels from everyone at Riverdale Chrysler Jeep Dodge Ram!

July 26, 2020

Una reparacion que me podrian entregar el carro el mismo dia me lo entregaron el dia siguiente y me cobran 800 y pico por un cable quemado, eso es un abuso, eso es problemas de factoria, y uno de los crista More

by dawrins
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bobby Albert
Jul 31, 2020 -

Riverdale Chrysler Jeep Dodge Ram responded

Lo siento mucho por su frustración. La situación que haya descrito me sorprende y apreciaría la oportunidad de entender que ocurrió aquí. Si usted esté dispuesto, por favor llámame a (877) 811-9330. Me gustaría ver cómo lo podemos mejorar su experiencia. Gracias, Kathy Finn - Customer Care Manager

July 12, 2020

Here is the truth it you want to overpay for a car then go here. Remember when negotiating price don’t negotiate based on what you can afford to pay per month. Stick the sticker price then calculate your m More

by N/A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Crystal , Bobby Albert, Freddy Juseinoski, Stanley Charles
Jul 13, 2020 -

Riverdale Chrysler Jeep Dodge Ram responded

It's disappointing to receive this feedback as we want to provide an excellent value for our guests. As you've written this review anonymously I won't be able to look into the details of your experience. Would you consider giving me a call so I can speak with you directly? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

June 29, 2020

Horrible place of so called business. This place is the epitome of the negative review of car dealerships. Yes, they smile and greet you ... then bend you over! Brought in my car in June for engine trouble More

by mach417
Recommend Dealer
No
Employees Worked With
Bobby Albert, Freddy Juseinoski, Stanley Charles
Jun 30, 2020 -

Riverdale Chrysler Jeep Dodge Ram responded

Customer safety and satisfaction are our highest priorities so this is very concerning to read. I'm so sorry for the issues you've experienced with your vehicle as well as any miscommunications on our end. I'd like to step in to help here, but without your full name I won't be able to find your contact information. Would you please give me a call? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

June 25, 2020

I gave it a 1 star because I don't have the option of giving it a 0. There's so many things shady with this place I don't even know where to begin. The reviews below are all correct. Remy just wants to s More

by charynag
Recommend Dealer
No
Employees Worked With
Shane, Remy
Jun 26, 2020 -

Riverdale Chrysler Jeep Dodge Ram responded

This is a concerning review to read, and there are multiple claims here that we take very seriously. I'd like to speak with you directly about your experience - would you consider giving me a call? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

June 16, 2020

They did a great job with my visit. Albert made sure all my request were handled in professional manner. They took my car right into the shop More

by Pattyosullivan2002
Recommend Dealer
Yes
Employees Worked With
Bobby Albert, Freddy Juseinoski, Stanley Charles
Jun 16, 2020 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for the review! Providing our customers with professional and friendly service is always the goal at Riverdale Chrysler Jeep Dodge Ram, and we couldn't be happier to hear that we hit the mark for you. We will be sure to let Albert know that you appreciate his help!

June 16, 2020

They were great. They were able to get me a great deal on the car I really wanted and I couldn’t be happier. Jose was great all around. More

by bprice
Recommend Dealer
Yes
Employees Worked With
Jose Soto
Jun 16, 2020 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! It was our pleasure to work with you here at Riverdale Chrysler Jeep Dodge Ram, and we will certainly let Jose know that you appreciate his help! Enjoy your newly purchased vehicle!

June 08, 2020

Very happy with the service I have received . They give you as much information possible so you can make a decision. They meet dead lines as well More

by robfrmny21
Recommend Dealer
Yes
Employees Worked With
Jose and Albert good writers to deal with
Jun 08, 2020 -

Riverdale Chrysler Jeep Dodge Ram responded

Hi Rob, thank you for trusting us at Riverdale Chrysler Jeep Dodge Ram. It's been a pleasure doing business with you!

June 07, 2020

Great service 👍🏼Good communication Excellent job, I Great service 👍🏼Good communication Excellent job, I love my Jeep gran Cherokee 😍❤️ I’m very happy 😃 very confortable, excellent, good job guy, I More

by Leudys809
Recommend Dealer
Yes
Employees Worked With
Albert pico
Jun 08, 2020 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for doing business at Riverdale Chrysler Jeep Dodge Ram! We look forward to taking care of you, and your Jeep Grand Cherokee in the future!

June 05, 2020

Highly disappointed in 3 hour wait for xpress oil change! I called ahead and Juan misrepresented scheduling (lied ) I was given story of short staff but let me decide beforehand. More

by Reclaiming my time
Recommend Dealer
No
Employees Worked With
Front desk
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