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Riverdale Chrysler Jeep Dodge Ram

Bronx, NY

4.4
827 Reviews

5869 Broadway

Bronx, NY

10463

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Showing 827 reviews

July 06, 2022

They low ball you big time on your trade then they add 25% of extra cost on top of the sticker price. I went to see a car that had a sticker price of $28500 and after taxes and fees it came out to over $3 More

by aaperez77
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anne , Jennifer , Bobby Albert, Freddy Juseinoski, Stanley Charles
Jul 07, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

This feedback is very concerning to receive. We strive to deliver a seamless and straightforward purchase experience, and it is disappointing that this was not better reflected in your time working with us. We never intend to take advantage of our customers, and we would appreciate the chance to speak with you directly to see what more we can do to help clear things up. If you are willing to discuss this further, please feel free to reach out directly. Thank you, Customer Care Team - (877)-811-9330

Jul 07, 2022 -

aaperez77 responded

Believe me I could have been much harsher. Coming from Connecticut and wasting half of my day and gas for nothing. The 2 salesman were nice and friendly but their manager that spoke Portuguese was obviously there to try to take advantage of me,, complete crook. He even had the nerve to tell me we can split the monthly payment in 2 so your payments aré only $425. Like I was an idiot. I hope your remodeling of that place also includes changes in management.

July 02, 2022

I was well please with the services I received at my last services, Jaimilee is a wonderful person her personality is great and on point. Thank you for allowing Jaimilee to serve me More

by Johnnie .cCord Sr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derriick and Jaimilee, Bobby Albert
Jul 02, 2022 -

Johnnie .cCord Sr. responded

I response to my last service three times already. Jaimilee is a wonderful service technician and on point, you need more like her Thank you very much

Jul 05, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for the review and the kind words about Jaimilee! We appreciate the feedback and trust in us to assist. See you next time.

June 30, 2022

Had a great experience Jonás Garcia made sure I got the best deal !! I highly recommended this dealer to buy your next car More

by Nolvin118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonás Garcia
Jun 30, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Jonás and the Riverdale Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back again down the road!

Jun 30, 2022 -

Nolvin118 responded

Fue muy buena la atención

June 30, 2022

I went In with an issue and didn’t have an appointment. Robert still assisted me and was friendly as soon as I walked through those doors. Great, quick services and great communication between Robert and I More

by mvaldez167
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Jul 01, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

Your review is what we love to see! We're delighted Robert welcomed you with excellent, timely, and attentive assistance, even without an appointment. Riverdale Chrysler Jeep Dodge Ram is grateful to have shaped a wonderful experience!

June 22, 2022

The new place in jerome, Bx (auto-service) They are trying to do the best when we visited the place , I would like to receive all the help in the next visits More

by AMIN.OTTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CRISTAL
Jun 23, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for this feedback. We are glad to hear that you had a successful experience working with Jerome. If there is anything more we can do to assist you or improve your visit, please feel free to reach out. Best, Customer Care Team - (877)-811-9330

June 13, 2022

Professional courteous we’ll oiled machine service department works with exceptional efficiency will be returning customer More

by Samira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Albert, Freddy Juseinoski, Stanley Charles
Jun 13, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

Samira, thank you so much for this fantastic review! We're thrilled that you enjoyed working with our team here at Riverdale Chrysler Jeep Dodge Ram. We look forward to seeing you again in the future!

June 07, 2022

Had a 1230 appt, I called ahead was to to come in “ because not to many ppl at the time” I got there by 10-1030am still was kept waiting till my original appt time. Dont ask ppl to come I. If we still More

by Twins217@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal
Jun 07, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

Thanks for taking the time to leave this feedback. We never want our customers to wait longer than necessary, and we regret that we let you down. We will share these comments with the team in order to improve moving forward. Please let us know if we can do anything further to assist you. Thank you, Customer Care Team - (877)-811-9330

May 19, 2022

The people on this dealership are very helpful, I'm happy with the service they gave me. Thanks Steve for your support and caring very time I'm there. Tomas More

by Tomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve J.
May 19, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

Tomas, thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with Steve and the Riverdale Chrysler Jeep Dodge Ram team. Drive safely, and we hope to see you back!

May 02, 2022

Peter Clifton Allison is Exceptional from the moment I checked into the Dealership he takes care of you like one of his children Undivided attention from start to End I definitely will send anyone looking More

by Pkidd914
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifton Peter Allison, Bobby Albert
May 02, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for your review! We appreciate your feedback about Peter, it's great that you're satisfied! See you again next time here at Riverdale Chrysler Jeep Dodge Ram.

April 07, 2022

My experience at Riverdale Chrysler Jeep Dodge Ram was excellent. Everyone was friendly, professional, and prompt. I got the exact vehicle I was looking for and highly recommend them to anyone. More

by Chris4414
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khris Pena , Bobby Albert
Apr 07, 2022 -

Riverdale Chrysler Jeep Dodge Ram responded

Congratulations on your new car! Thank you for trusting Riverdale Chrysler Jeep Dodge Ram with your business. We are so glad our team provided a five-star buying experience. Safe travels!

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