Rivera Toyota - Service Center

Beth was efficient, informative and kind. There needs to be better organization in dropping off car and pick up after service. Far better waiting room. Certainly not like previous waiting r There needs to be better organization in dropping off car and pick up after service. Far better waiting room. Certainly not like previous waiting room nor Toyota North. Again just my opinion and appreciate quality of service which is key. More

Timely and courteous service. clear communication with me about the concerns I have with the car. clear communication with me about the concerns I have with the car. More

They did an excellent job quick and helpful Service, answered all questions well and made the process very comfortable answered all questions well and made the process very comfortable More

Rivera Toyota has been awesome to deal with. I’ve taken my car to then for service several times and they always get me in and out quickly. They’re also courteous and professional. Highly recomm I’ve taken my car to then for service several times and they always get me in and out quickly. They’re also courteous and professional. Highly recommend! More

Completely satisfied. Only improvement needed would be a more comfortable waiting room. A tire was found unsafe during state inspection and needed to be replaced. Labor ch Only improvement needed would be a more comfortable waiting room. A tire was found unsafe during state inspection and needed to be replaced. Labor charge was fair but the tire was pricier than expected. More

Excellent professional staff. Ms Beth Hicks is an effective and top drawer Service Manager and customer focused. Exemplary service, timely status, and an acceptable waiting time Ms Beth Hicks is an effective and top drawer Service Manager and customer focused. Exemplary service, timely status, and an acceptable waiting time we’re all provided in a pleasant waiting room environment. Hot coffee was offered. Also clean functioning restrooms. At the conclusion, Ms Hicks provided a review of service(s) provided. This was time well spent. I accomplished everything I set out to do. This also included a visit to your parts department. I was very impressed. I was able to replace my 2021 Venza car fob battery and purchase an exact replacement car battery for my 1995 Toyota Corolla. Thanks in advance, Mel Stringer More

Beth is an asset! Professional friendly, efficient and knowledgeable. She made the 3 hour wait tolerable and kept the irritated customers able to get through the frust Professional friendly, efficient and knowledgeable. She made the 3 hour wait tolerable and kept the irritated customers able to get through the frustration, checking in with us and keeping us informed. I will come back because of her! More

The dealership was helpful, fast to get me an appointment, and it all repairs in a timely manner. appointment, and it all repairs in a timely manner. More

Rep was helpful. Tech apparently knew what he was doing too. Our problem was resolved using the least expensive means of doing it. Tech apparently knew what he was doing too. Our problem was resolved using the least expensive means of doing it. More

Joe was very professional, efficient and polite. I would recommend highly for everyone to use the service I would recommend highly for everyone to use the service More