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Rivera Toyota - Service Center

Mt Kisco, NY

4.8
2,118 Reviews

2,118 Reviews of Rivera Toyota - Service Center

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August 08, 2022

While the wait was longer than I anticipated, Beth was so helpful and responsive and all around what you want in a person who deals with the public. More

by KIMPOSSIBLE0608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2022

Beth at Rivera Service was outstanding. I had service scheduled and a family emergency. She was able to get my car in and out in a timely fashion making my life so much easier. Thank you More

by Carol Dounn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2022

Well and staff are friendly everything is easy and they really try to take care of you while you’re waiting for service and they keep you informed. I think that the customer services is exceptional. I wou More

by Trider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Untz
August 08, 2022

My car was taken on time & serviced within my time frame. Beth was awesome & super helpful! She even made sure they had the ac on for me when I picked up because it was so hot!! More

by ROMEY.MICHALEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2022

Our first service visit went very smoothly. We asked about an issue with the AC, and Beth saw to it that the problem was fixed. (I wish I could remember the name of the technician who helped us More

by smithsronian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2022

Will be back, great service all around. Good waiting area, helpful and courteous, clean. Good experience More

by ARTIE.MEL
Recommend Dealer
Yes
Employees Worked With
William Untz
August 05, 2022

Cathy filled in for Vilma and did a great job for us recently taking care of both of our cars over two days. Cathy is well organized, efficient, and communicates clearly. She got me out of both appoin More

by commute
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre
August 05, 2022

They handled my service very quickly and addressed a concern I had about one of my seats. They also took care of my recall swiftly. More

by CHRISTOPHER.B.LIU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2022

Easy to make appointment, serviced in a timely manner - very smooth experience, everything met or exceeded expectations. More

by andrehunter83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Untz
August 05, 2022

I was not notified about the 800. 00 service before pick up! This is a mistake on the part of service center. Additionally, what I did ask service to look at was not addressed except t More

by JTNCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
3.0
This rating includes all reviews, with more weight given to recent reviews.
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