Rivera Toyota - Service Center

There were many mistakes for tire exchange. For example, wrong tire direction install, air pressure inconsistency. For example, wrong tire direction install, air pressure inconsistency. More

The folks in the service department are responsive and helpful. They work to get you in when there is an emergency. helpful. They work to get you in when there is an emergency. More

Excellent service department, the staff is polite, Knowledgeable, and efficient. I would definitely refer anyone to use this dealer and their service department. polite, Knowledgeable, and efficient. I would definitely refer anyone to use this dealer and their service department. More

My visit was excellent and I’m very satisfied with your service.Looking forward for my next follow up visit. Thanks. service.Looking forward for my next follow up visit. Thanks. More

Excellent experience,as always! Beth is informative, knowledgeable and a pleasure to deal with!!! Thanks Beth is informative, knowledgeable and a pleasure to deal with!!! Thanks More

Everything went very smoothly for my service. Even though they were super busy, they made every effort to get me out on time. Even though they were super busy, they made every effort to get me out on time. More

The communication was excellent from start to finish, i. e. the re-call and then the convenience was very good. e. the re-call and then the convenience was very good. More

Fantastic service,I had a problem with a tire My husband and I had to travel toNJ 2hours From Mount Kisco. I called Mrs Kathy she said to bring over the car Will see what to do, we need new tire that she and I had to travel toNJ 2hours From Mount Kisco. I called Mrs Kathy she said to bring over the car Will see what to do, we need new tire that she Had on stock the flat-run, in an hour was ready We were ready to start our trip. Mrs Kathy is such a nice person,efficient smiling and make sure that everything is done well. Kudos toMrs Kathy Thank you More

Came in for a free oil change. Told tech I also had humming sound. Remedy:purchase tires. I did. $600. Humming continued. I returned to shop. Only then did they put the car on th Told tech I also had humming sound. Remedy:purchase tires. I did. $600. Humming continued. I returned to shop. Only then did they put the car on the rack. Problem was wheel bearings. Quoted repair at $700 to repair what should have been discovered during initial visit. I left with an inoperable car with new tires!!! Very bad experience. Costly mistake. Never again. More

Rob was great to work with. He kept me updated with every step in the process, giving me the option to either approve or hold off on each recommended procedure. He kept me updated with every step in the process, giving me the option to either approve or hold off on each recommended procedure. More