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Rivera Toyota - Service Center

Mt Kisco, NY

4.8
2,118 Reviews

2,118 Reviews of Rivera Toyota - Service Center

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September 01, 2022

Very cordial and attentive service manager. Service itself was excellent. They provide prompt shuttle service both ways. More

by Ramana Srikantan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Untz
August 30, 2022

Good service but didn’t clean car veryell and have never been informed about pickup service orloaners More

by PAUL000TAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Winne
August 30, 2022

In for FREE oil change. Mis-diagnosed an issue. Sold me $600 tires as a sure fix. Didn’t fix at all. Second visit: need $700 wheel repair. No thanks. Same repair els More

by Dr. Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Untz
August 30, 2022

Excellent. The service department is blessed to have Joe, Vilma, Cathy as service reps. They are always courteous, knowledgeable, professional, helpful etc. More

by Antonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Miniaci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2022

Excellent service at Rivera Toyota! Highly recommend. They give recommendations and never push for extra unnecessary servicing of my car. More

by ANNACANONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2022

Everyone was super friendly - they got me in the same day for an oil change and 10K maintenance and was done super quick. It was great 10/10! More

by ALISIMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2022

Friendly, excellent attention to customer, convenient hours, great communication, overall a good experience, highly recommend More

by Tony C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2022

I had a positive experience with Rivera Toyota for my NYS Inspection. Joe was my service agent and he always treats me well. Thank you! More

by BRADFORDWROSS
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2022

Service is good and explains everything what is needed for the vehicle the consultant is good in explaining the service More

by KADIYALAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Untz
August 28, 2022

My service agent Joe is fabulous. You need 10 more like him - all service related this were handled knowledgably and professionally. William was great when I picked up my car also. More

by MONSPEARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Untz
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