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Rivera Toyota - Service Center

Mt Kisco, NY

4.8
2,118 Reviews

2,118 Reviews of Rivera Toyota - Service Center

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September 08, 2022

Everyone was quite helpful. The maintenance on my car was completed well and in less time than expected. Clearly, the staff work as a well-oiled team. More

by Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2022

It was a great service experience, as usual . ..until the annoying surveys started to roll in ...enough !! More

by MERIBROWN
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2022

Charging an additional 3% to use a credit card is just dumb. The service cost several thousand dollars. I had to ask them to remove the 3% charge, which they did. I should not have to ask in the first More

by CLARKL2001
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2022

Both Cathy & Will are friendly, professional and excellent at explaining both what's wrong with my car, what the service department can do about it and what the cost might be. Rivera Toyota offers More

by LINDA.SEAVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Untz
September 06, 2022

Beth was amazing and so helpful. A very stress free appointment! Very informative and pleasant. Kathy More

by DIBIASI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2022

Excellent and timely service. All issues were addressed in a timely manner. Much appreciated the professionalism. More

by DIPIETROLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2022

Cathy H was great at communicating with me about the two cars I had in last week, as additional work was needed on top of what I requested. Work was completed in a timely fashion and cars are driving great. More

by CHRIS PERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2022

There is not a better dealership from top to bottom in the area. They are super attentive to everything. More

by howardm614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liam Tully
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2022

Like always great service at Rivera Toyota. I was out in about an hour. Thanks Beth! More

by gtrr769
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2022

The staff and the mechanic that worked on my car are awesome I will definitely bring my vehicle back to you guys. More

by GKEES132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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