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Rivera Toyota - Service Center

Mt Kisco, NY

4.7
2,117 Reviews

2,117 Reviews of Rivera Toyota - Service Center

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November 14, 2022

This is the best Toyota Service Center I have ever been to. The service is great and they are quick and friendly. I hope to always come back here! More

by ameliasherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2022

Courteous and helpful. I was pleasantly surprised with my purchase and service experience. I plan on continuing to do business with them. More

by c.clark.blackburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rossi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Hicks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heber Ball
November 11, 2022

Very pleased with the first 5k mile service of the Camry and the one-year inspection. I appreciate the speed with which the visit was managed by Cathy Hutt and will definitely return for any upcoming servic More

by PISANI27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

Cathy in service was fabulous . I had no appointment my tire light came on they fixed it and was on My way to work More

by pengwin60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2022

After inspection, I was told I needed new tires. They gave me three different tire options with different prices and quality recommendations. Great customer service and overall experience. More

by DARIN.J.ALLISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2022

We had a good experience with the Rivera Toyota service center. Thank you very much!! More

by PAMGOLDFARB
Recommend Dealer
Yes
Employees Worked With
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2022

Very long wait time with appointment. A state inspection should be 30 minutes with appointment. 2 hours later the car was done and inspection could not be completed (not dealers fault). W More

by J.CACERES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2022

Your service dept is the best! Wouldn't trust my car anywhere else. Thanks much! More

by JUDE1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rossi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Chavez
November 09, 2022

Friendly. On time. Knowledgeable. Courteous. Efficient. Will go back again for future service needs and questions. More

by RITABELLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vilma Aurich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Miniaci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Timan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Untz, Katrina Winne
November 09, 2022

My wife & I have been customers for more than 20 years and wouldn't consider doing business with any other dealership. The Customer Service team is always polite, professional knowledgeable, and very frie More

by crendine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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